I had a truly awful experience with this carpet cleaning service. I scheduled an appointment for…read moreMarch 31st at 10 AM, but the technician showed up at 9:40 AM without any prior notice. At the time, I was at Walmart, planning to return by 10 AM, and my parents, who don't speak English, were at home. My dad called me and spoke to the technician, who confirmed that the price would be $99 + tax for deep cleaning of two bedrooms, to be paid in cash. I told him I would be back in 15 minutes with the cash ready. When I arrived home, the technician was gone. I immediately called him, and he was rude and yelled at me, questioning why no one at my house spoke English. My dad had only said "no English" because he couldn't communicate. After the technician left, my dad locked the door, which anyone would do after seeing someone leave. If the technician needed help, he could have easily rung the doorbell. The worst part was when he told me he wouldn't come back for the original price and demanded $136 + tax instead. It was clear he tried to take advantage of the fact that March 31st was our last day in the rental, and we needed to have the carpet cleaned by that date. His behavior was dishonest, manipulative, and completely unprofessional. He showed no respect or basic decency. I would never recommend this service to anyone. His actions were unprofessional, dishonest, and racially insensitive. Avoid this business at all costs.

I found Express Carpet Cleaning through Yelp and so happy I did. I have 6 animals so as you can…read moreguess I desperately needed my carpets cleaned. I called Larry and he scheduled me ASAP, told me he'd be able to be at my place by noon but ended up texting me he was able to come earlier which helped me out a ton with my busy day. Him and his partner were in and out within the hour and did such an incredible job. My carpet looks and smells amazing now! I will definitely be hiring them again when my animals do what they do again haha. Not all the carpet they did is shown in the pictures, just the main areas and total cost with tax was $205 and I will gladly pay that again if need be.

House got damaged multiple times and they won't accept responsibility. This isn't right especially…read morewhen the owner is ex law enforcement. Never go here! I use a company called The Cleaning Authority and they are much better. I'm an entrepreneur myself so I know what it takes to run a great business with integrity and this is definitely not what the stars say lol

I have been using The Cleaning Force for over a year now. They are always timely and professional…read more The front office is great at communicating updates and following up on feedback. The past week Michelle cleaned my home and she did a phenomenal job. I am very satisfied with my experience with the TCF team. Exceptional service at an affordable rate.

So thankful for this company!…read more Our washing machine broke and flooded our laundry room, master closet and kitchen. We had water everywhere. I got on the Servpro of McKinney website and saw that they were open on a Sunday. They came out, did lots of tests and set out dehumidifiers. Were back the next day to check on everything. Thank goodness everything was dry! They returned today, right on schedule to finish up. Their techs and staff are friendly and courteous and very professional. I highly recommend this company!

Very quick In an emergency situation and very helpful and detailed with explanations.read more

Hate having to give 1 star!!! I honestly wanted to use a local business, but will always think…read moretwice now! I rarely have to write such a scathing review but the lack of response from the company has left me no choice. We had our (less than 2 year old) cream colored sectional cleaned to the tune of $300. After drying- the entire sofa looked like a dirty dishrag. The owner assured me she would make it right but kept making excuses for not being able to come back out to remedy and eventually went radio silent. Thank goodness for Zerorez!! They were able to save my sofa! Do not use this company- go straight to real professionals!

Harry and Cheryl scheduled an appointment, showed up on time and went right to work. When my wife…read moreis thrilled with the result then I'm a happy camper as well. They removed anything that was on our carpet, made all of it look brand new again and explained everything they were doing. We will only use Texas Cleaning Solutions for our house again. We even have them scheduled for every six months on the calendar now.

Outstanding cleaning service! Their attention to detail is amazing. They are always prompt in…read morereturning calls requesting my dates & times needs and usually, 100% close to the times I need My home smells clean & fresh without using heavy perfume cleaning products. which is a plus for me as I am sensitive to overly perfumed products that aggravate my allergies. Staff is very professional. Great experience! i'm very .

Best cleaning experience I have ever had! They weren't just on time - they were her early. They…read moredidn't just clean - they deep cleaned the fridge, the oven, shampooing the carpets, etc. They were quick and thorough and kind. I will definitely be using them again!

I contacted two maids because they are in my community, the service provided by Prisilla on their…read moreteam is amazing highly recommend!

We had a deep cleaning service and they were prompt and professional. I work from home and they…read moreendured I wasn't disturbed while they did their work. Priscilla, Brandy, and Amber did a great job. The house looks great and was well worth the money spent.

Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.

My last cleaning was wonderful. They did a great job and the pricing…read morewas very competitive, especially for everything they did. They have always done a great job, and they are a proud member of the Allen Fairview Chamber of Commerce.

I wouldn't recommend their service. I scheduled three hours for them to clean three bathrooms and…read morethe kitchen. The cleaner arrived without her supplies and had to leave to get them, which wasted a lot of time. In the end, she only cleaned the kitchen and two bathrooms, and she wasn't able to finish the third bathroom. She also didn't sweep or mop the floors in the kitchen or bathrooms, and she used my kitchen sink to wash her dirty tools. Overall, it was a very bad experience, and I would not recommend this company to anyone.