If I could give 0 stars, I would. I was a ride or die Miracle Nails fan all through 2023 and always went to Jane, the owner. She always used to do a great job and my hard gel nails always lasted at least 3-4 weeks with 0 lifting. The gel on my toes would literally never come off, it would grow out. I went exactly 2 weeks ago and they did a terrible job. I brought Jane my fresh virgin nails I had not had hard gel or polish on for 2 years, and not only did the shape come out poor, they're lifting and she left hot spots on just about EVERY SINGLE NAIL where she did the "cuticles". You can see very clearly now that they are grown out just how deep she cut my natural nails. I did my cuticles myself last night by hand (no drill), but I am genuinely afraid of how bad it's going to hurt to get a fill elsewhere. She also got up every 5 minutes to interact with other clients - VERY unprofessional. It took 3 hours for a hard gel manicure and gel pedicure. The pedicure guy did not care about quality whatsoever. I'm already missing gel polish on half my toes and he applied it lumpy which is unusual and disappointing. They also have questionable sanitizing practices. Many items they just rinsed off and put back where they picked them up. GROSS, infection waiting to happen. I paid $140 + $10 tip against my better judgement. If these are the OWNER's standards, that is all you need to know. This place has gone violently downhill. It used to be a delight to go see Jane and get quality service. I will never go back. 0/10 PLEASE AVOID this place and spend your money elsewhere! read more

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They did an amazing job on my nails! The vibe was very nice and I had a great time! 10/10 results! read more

Miracle Nails - Nails! - Nail Salons Near Me - Ithaca, New York

Nails look fine. The actual product is great! However, Jenny and another man (who assumed I didn't speak Vietnamese), talked horribly about the design (red french tips) that I requested. When I told them that if she wasn't able to do the design I would like white, she backtracked and said that it would be fine, but did not do a good job. The color she used for the natural nail part of the french manicure was light pink, and my nail beds are clearly dark pink and light brown. This made the French manicure look awful, and I had to just leave with the base. This was upsetting, because I had explained that if she couldn't do the french to just do the whole nail red. Leaving with a weird light pink color was not what I wanted at all. read more

Don't go here if you want a design for your nails. I wanted a simple design for an accent nail with French tip and they said no one (out of the 7-8 people working) could do it. Very sad I couldn't get the design I wanted even though it was a simple flower made from dots. Mostly disappointing because I saw a review on here with beautiful nail art that looked much more complicated AND they have photos advertising nail art and jewels. Wish I would've known before booking an appointment Hand massage at the end was nice and moisturizing though I ended up paying $55 for gel French tips read more

This used to be my favorite nail salon until today. I left the salon literally bleeding and my nails look a mess. Even after expressing that my arms couldn't straighten out due to my disability, the man continued to yank on my arms and get mad at me. I'm very disappointed because I used to love going here. PLEASE DO NOT GO HERE! read more

Fantastic staff, many choices with colors, always get welcomed in. I've been here so much that I was asked where my little one was last time I came without her cause I always bring my daughter in for mommy, daughter gel nail days. They are able to do designs on nails with I love. read more

No stars. I waited 30 minutes for my appointment and was commiserating with another customer who couldn't continue to wait for her appointment and had to leave. When I finally sat in a chair, the nail technician yelled at me, and accused me of making them lose a customer. I was so insulted; it was their poor time management and not honoring appointments that lost them a customer. I was willing to wait but instead I walked out. Go to a different nail place in Ithaca. read more

I recently went to miracle nail spa and got a gel powder manicure from Linda. She was phenomenal! I am a perfectionist when it comes to my nails and I can tell she is as well. Not to mention, very COVID safe place if you're looking to get your nails done. Thank you! :) read more

Miracle Nails - Nail Salons Near Me - Ithaca, New York

very good powder gel manicure ! same price that I pay at home, huge space and very quick and clean! read more

Miracle Nails - Nail Salons Near Me - Ithaca, New York

I went in and asked for gel tips and let me tell you they HURTT like the gel tips hurt to put on AND the glue double whammy.THE shape was so bad and it took 2 hours for them to complete my service and 3 different people came to do my nails. My nail tech left halfway through to work on someone else. For $70 I feel like they aren't worth it. The place was clean which is why I gave 2 stars. read more

Completely remodeled and restructured. Great costumer service. Very clean and distanced. I'm extremely happy with the gel French tip I got and will definitely be back. I was given free drinks and a coupon for my next visit. read more

Miracle Nails - Gel manicure French tip - Nail Salons Near Me - Ithaca, New York

It's my second time there and this experience was worse than the first. They took people ahead of us, though they were walk-ins as well. I paid extra for a pedicure treatment and it was non-existent. Hot stone massage was agent touching his hand to the lukewarm stone then touching my calf - not feet. And there was no real callous treatment, and my colleague got a regular pedicure and got the same treatment as me. The agent never looked me in the eye. And when I got home I could see he missed spots with the polish. Do not go here if you want a decent service or treatment. read more

best nail salon in ithaca and i've been to all of them! there's a really nice couch and waiting area, and the entire salon is huge with a very relaxing atmosphere, it doesn't feel cramped, or crowded. also the nails i've gotten there were super cute! i don't remember the name of who did my first set but the second one (purple) was done by amy. pricey but not out of the ordinary for ithaca. read more

Miracle Nails - uv gel set, $41 before tip - Nail Salons Near Me - Ithaca, New York

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I want here for the first time yesterday July 15,2020 and Jade did my nails and she did such an amazing job and got me in the same day an hour later and the place is beautiful. read more

Miracle Nails - Nail Salons Near Me - Ithaca, New York

Michelle just gave me my favorite gel manicure ever!! Recently relocated to Ithaca, I've been searching for a regular nail spa, and this is absolutely it! Highly, highly, recommend. The salon is beautiful, clean, and peaceful. All staff were extremely polite. I will be coming back again and again! read more

Miracle Nails - Gel manicure by Michelle- LOVE! - Nail Salons Near Me - Ithaca, New York

I've come here for years and I love it. The people are always so kind and friendly. Sometimes I believe they have a hard time understanding English in specific regards but bringing photos and using descriptive hand gestures and broad words is the key to getting exactly what you need. They know how to get the job done and the atmosphere is very nice. Pleasant music, news on mute, very open space, it feels like they have a good system down. Also, they usually throw in a 5 min shoulder massage after a manicure and god it feels good. I come here when I can and it's always really nice. Plus, the massage chairs (during pedicures) are super lovely. So fun and it feels good and makes me laugh too when I'm with friends. It's just fun to be jostled while talking to my sister or my companion. read more

Miracle Nails - I drew a little diagram of what I wanted on what nail, (I had Anna) and she did a great job! gel manicures! - Nail Salons Near Me - Ithaca, New York

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I got gel extensions done here a couple months ago. They didn't look good at all, very crooked an uneven and painful. A few days later I went in to have them removed. Instead of soaking them off properly, they used a machine and scraped them off without using any acetone to loosen the gel. In the process of this they also took of a few layers of my natural nails, leaving me with extremely damaged and painful nails. I can't even put the slightest amount of pressure on my nails without feeling a sharp pain. This place is overpriced and very unprofessional. Do not go here even if you have no other options. read more

Miracle Nails - Nail Salons Near Me - Ithaca, New York

Always very professional. Sign in and temperature required when you get there. Lots of colors to choose from and great mani/pedi specials to choose from. Even if you have to wait, it's comfortable. Very clean from top to bottom. I like that they always take walk ins. read more

I have to be honest this was one of the worst experience I have ever had. I could go on and on but points are. My nail tech didn't understand English so getting across my cuticles aren't trimmed was impossible. My nails are all their own shapes and some are missing nail polish on their sides. The owner was quick to defend her license but she didn't even clean under my nails. Needless to say if I didn't demand her to alcohol the tool to do so I might have an infection bc she cut under my nail. What an awesome experience said no one ever. Forgot to mention I was there for two HOURS and I walked away w out parafin or my free 10 minute massage because I couldn't stand to wait for these turtles to move. read more

I really like this place. You have to know salon etiquette though or you'll be sorely disappointed. Every tech I've encountered here is polite, precise and work efficiently. But I think some people get upset when they walk in the day before a major holiday without an appointment and feel like they're getting skipped, so they feel the need to cause a scene. My only dislike about miracle nails is the pedicures. I've had better but they're not horrible. read more

Rude and unprofessional. Went to get a mani/pedi at 430pm - no problem we thought, they close at 630 and it says so on the door. Walked in and there were eight staff members standing around talking - no one acknowledged us. I finally told them we wanted mani/pedis and they proceeded to talk amongst themselves for two minutes before telling us they were closed because it had been a slow day. Super rude about it and just weird. I won't be back. read more

My partner and I showed up after having made an appointment and were refused service when we arrived . I am African American my partner is a Pacific Islander. Rudeness and "isms " so apparent by the woman in the picture that another customer waiting for up and left . This business should not be part of the Ithaca Business community! I am reporting them . Do not support this salon . This is not what Our community is about ! read more

The absolute worst manicure I've ever received. There are air holes and indentations and they made my nails sharp. read more

Miracle Nails - Nail Salons Near Me - Ithaca, New York

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This was upsetting to go to. It stunk like sewer water and they are VERY expensive compared to other places especially for the set I got. They charged me an extra $10 for length which was barely there. read more

Miracle Nails - Nails - Nail Salons Near Me - Ithaca, New York

I am a frequent customer of nail salons. This establishment has absolutely terrible service. The staff is unfriendly and rude to customers. The establishment is not the cleanest, if you want a clean place, and a proper manicure or pedicure please go elsewhere. read more

Having just moved to Ithaca, I have been looking for a nail salon to start going to. I will have to say I will never come back to this place again! I hate leaving bad reviews but this was my least favorite nail experience I have ever had. I walked in asking for green and red colors for my nails and she pulled a green and pink. We finally got the right colors and 2 hours later my nails were gel painted. She burnt my nails multiple times and filed my nails down so thin that they broke. Once I got home my middle nail chipped and I now have to go some place else and get them redone. The entire time i just wanted to leave and go someplace else. Please do not go here! read more

When Miracle opened a couple years ago, they were great. I can only speak to their pedis, but every pedi I received there was very good, and the salon technicians were very attentive to your specific needs. Fast forward to summer 2012: everything changed. They hustle you to buy the Spa Pedicure at twice the price. If you say no, your regular pedi is plain awful. They spend all of ten minutes, with little attention to anything - they hardly slough off any dead skin, give a 10-second massage, and a quick wipe of the calves. Their lovely heated massage at the nail drying table that once lasted a good five minutes now lasts 30 seconds, and it's poorer quality overall. I went back for about 3-4 pedis afterwards just to be sure it wasn't because they were busy with a wedding party or the like. Nope, even when I was only one of two people there, I got the same shoddy pedicure. So, really, shame on them. I'm sorry, I can't afford a spa pedicure. But that doesn't mean I should receive less service, especially a quality of service that they once gave. I won't be back. read more

I visited Miracle Nails several times for gel manicures and pedicures. After my last experience at the salon, I don't plan to return. Midway through my appointment, the salon switched the technician working on my nails with another employee who was incredibly rude. Throughout appointments, the staff at Miracle Nails pushes you to purchase more expensive pedicure services. This visit was no exception. My new technician repeatedly asked me to upgrade to the more expensive service (despite my repeated refusals) until the client in the next chair literally rolled her eyes on my behalf. For the remainder of the appointment, the technician was rough and unfriendly. Though I was extremely dissatisfied with the service, I left a standard 15% tip against my better judgment. Upon reading the amount, the staff member repeated it back to me as if to ask for a larger tip. I was shocked. The customer service at Miracle Nails is terrible, and pedicures are rushed and overpriced. I will not be back. read more

Don't go into Miracle Nails if you are looking for a quick wham-bam-thank-you-ma'am mani or pedi. Even if you don't have to wait for one of the stations to open up, the technicians take their sweet time and seem constantly distracted by everything else going on around them. They do have a good selection of both OPI and Essie polishes, but my recommendation is to go for a pedicure rather than a manicure--not only are the lounging massage chairs just lovely, but your fingernails will thank you. I don't have sensitive cuticles, but the manicure technicians have twice now managed to nick me hard enough to draw blood. Seriously. OUCH. And on top of that, they rushed through the polish application itself and so didn't do the most precise job. On the other hand (hand! get it?), I have to give Miracle Nails credit for their ability to accommodate large groups. I went in November for a friend's birthday with a group of eight and again in January with a group of five for a girls day out. We called ahead each time and we didn't have to wait at all once we arrived. Because they have such a large space, it's nice and easy for them to shepherd groups into one corner so that other customers don't feel smothered. Overall, Miracle Nails is clean and bright and looks well-maintained, but I'll only go back for pedicures. If I wanted a mediocre fingernail polish job with the potential for cut cuticles, I'd get my oaf of a husband to do it for free. read more

DO NOT waste your time or money. I live in NYC and get much more for much less. How nervy to charge $25 for a 20 minute pedicure. No rubbing of rough heels, wanted to charge more just to rub (no razor or cream remover involved). Rushed us through, totally not relaxing. People came in with appointments and all had to wait. What's the point of an appointment? If you are thinking of opening a REAL nail salon in Ithaca, go ahead, they need one! read more

If it wasn't for the pushy owner (middle aged asian lady with up-swept hair), I'd be giving "Miracle" a solid three, maybe four stars. The services are pretty good for the prices charged in this area ($25 pedi). The place is clean and new. The operators speak limited english, but try to satisfy. But...that pushy owner, with her "selective english" (speaking quite fluently when you are paying, not so much when you ask her a question) is so off-putting! I've decided that I am better off going to a locally-owned salon and paying more for my nail services. I want to be cossetted, not hassled. read more

I recently moved to ithaca NY, and it's always frustrating finding new doctors, hair salon, and nail salon. I've been getting my nails done for over 15 yrs and understand what it is like to get fantastic nails (cuticles addressed, nails perfectly thin, not messy w overall appearance, file to fit your nail and finger, natural looking nail, cleans underneath nail, you don't have to request all these things), verses mediocre nails (ok but slightly too thick, you have to ask for these specific little details and even though you specifically requested them, nails are just ok), verses poor nails (thick, doesn't clean underneath the nail, doesn't file on side of bail to be natural w your finger and nail, sloppy w polish). I always have a full set with gel fills including regular gel or pink & white gel fills and I always tip between $10-14. I went to this place the first time, and was very specific on what I was wanting. They do not give the "pink and white" gel, but do have something very similar. There is only one guy in the salon that does this type of fill. You are best to make an appt w him, and allow 90 min for your visit. Even thought he works on your nails for long period of time, this does NOT MEAN HE IS A GOOD NAIL TECH!! I truly gave this place 2months worth of visits. I gave them the opportunity to get to know what I like, what my preference is and to allow enough time for me to understand the best way of communicating my desires, as English is their second language. The male tech that fills the gel knows very little English and understands even less. You can communicate your desires w the front desk lady and she communicates to him. Given all this, the time and patience I had w getting to know them, communication, and 2months worth of fills, the fills never improved much, and after requesting thin nails, the lady finally told me "we can't do that". In addition, I would get pedicures or toe polish changes in French style. The Polish was not uniform in width on toes, let alone on different feet (even after pointing it out, you could see their frustration and it made me feel I was their problem customer, when all I want is good looking toes that have same width in French Polish. It amazes me that it is so difficult to find good or excellent nail techs. I would suggest to everyone to "not judge a book by its cover" bc the salon IS beautiful, looks new and clean, spacious, inviting, and expensive. These characteristics do NOT define a good nail salon. I would highly suggest not getting your nails done here, as you will NEVER leave with natural looking nails that are thin, have the same polish width, that are cleaned up, and filed to line your finger naturally. read more

Spa manicure is so nice!! Hot stone massage of leg and feet, massage chairs are great, quiet relaxing atmosphere, friendly staff. A real treat!! read more

Miracle Nails - Soft pampered feet. :) - Nail Salons Near Me - Ithaca, New York

Terrible. $37 for the worst manicure/pedicure I have ever seen. They will only bother to make an effort if you get a spa package for $65 but maybe they should put a little more effort on the cheaper packages if they want anyone to pay for bigger services. Just do your nails yourself. You will be so much happier. I came home and promptly removed the nail polish from my "manicure" because I was getting angry just looking at it. read more

Good environment, bad service. I wanted to find a decent nails place in Ithaca, but this place is really disappointed me in terms of the service. I had a normal manicure, the service is really short and unprofessional, the result is worse than the one I did by myself. But the general environment is nice, which I would care less than the real service. read more

This is the worst nail place in Ithaca. I didn't like it the first time when they charged $10 extra to get rid of my calluses, which they didn't tell me until afterwards. I decided to try them again instead of the far-superior and favorite place- Cayuga Nail Spa. This time was way worse. I came in for eyebrow wax and simple pedicure and Grace kept trying to upsell me- really annoying. I ended up agreeing to one of their "packages" which was super lame. She was really rough the whole time and didn't realize I needed a wax too until the end. During which, she commented on how "hairt" I was-duh! You have to grow out your hair before it can be waxed! She was rough cranking my head back and forth. I will never be back. It makes me the better prices, service, treatment, and friendliness at Cayuga Nail Spa! Do not go here. read more

My friend and I had an appointment for mani and pedis for 4:30, and people that came 30 minutes late to their appointment got seated before us. We got seated about 15 minutes late and I got my pedi first. My friend sat waiting to be helped for 40 minutes, she had to get someone's attention to come service her, meanwhile I was already seated and getting my mani. While getting my mani, my worker was rude and basically told me everything I wanted they could not do or gave some sort of attitude toward what I wanted. All around it was a bad experience and my friend and I not be going back. read more

I'm not sure how this establishment gets so few stars. I'm here today with my mom and baby sister for her 25th birthday. All three of our pedicures looks amazing. The attention to detail and thorough care is not something you find at all, anywhere, these days. Nicole gave me a great pedi massage and because I didn't need the manicure I asked for just an arm massage. Shortly after I found myself in a 10 minute chair massage and paraffin on my hands, complimentary, I nearly fell asleep. Of course we tipped exemplary and I feel relaxed and confident in wearing sandals this winter. Would highly recommend to anyone. read more

I had a terrible experience here, if I could give zero stars I would. The staff was racist, yelled, and belittled me due to simple miscommunication. I was treated like garbage and not like a costumer and will never be retuning. I was embarrassed and scared for my life. read more

The spa pedicure is excellent, especially with Sue! She is thorough and makes sure to exfoliate, paint carefully, and help you relax. I have had all positive experiences here and will continue to go back. read more