Laura Keller is by far the best! My client has been coming to her for a while. I just love her up…read morebeat personality. So helpful and straight to the point. The location is so convenient right off Midrivers Mall. Clean and organized business. Parking is wheelchair and handy cap approved.

So I decided to try hearing aids again. I have found my match!!…read more Everything here was just great, from Elaine at the front desk to Laura Keller, the specialist. Laura at Southwestern Hearing Centers not only took the time to listen to what I felt my issues were, but tested me, made a recommendation and even still allowed me to go a little bit different than she recommended. It took about a week from first visit to delivery, but I gotta say, it was well worth the wait!! We tried some of the different settings in the office, but they didn't really make a difference until I was in an actual place to use it. I was in a kitchen full of people for Easter and opted for the restaurant setting, WOW!! What a difference it really makes! Thanks Southwestern Hearing!!

mid to average care and concern - I didn't feel like they were truly listening to what I had to…read moresay. They just kind of blew me off.

From the owner: Specializing in: - Hearing Aids & Assistive Devices…read more- Audiologists - Hearing Aids-Parts & Repairing - Hearing & Sound Level Testing

They never answer the phone it is so difficult to get anyone on the line. When I call an office I…read moreshould be able to speak with someone and not sadly have to leave voicemails.

Could not even make an appointment with the front desk, very rude. Receptionist said I need to…read moreprovide a credit card to make an appointment, that is BS. I have great insurance and advised her of this and she still said they needed a CC beforehand. I am very offended, and hope others read this and decide not to go to them!

Very comfortable setting. Kim, the office manager, and Cindy, your personal hearing specialist, are…read morevery caring and knowledgable. The office is under reconstruction, so it is kinda rough, but it will surely be nicer when done.

Dustin was great to work with. Very honest with everything he recommended. Didnt try to sell…read moreanything that was not needed. Highly recommended this office. Will be going back as the need arises. Very friendly office staff.

My elderly Mother uses this location and has had nothing but excellent service from Dustin Barrett…read more He is so kind and thoughtful, even dropping off her earring aid at her house. He did not want to have her wait till I could get her there in a couple of days. He is also very conscious of her limited income and keeps her expenses at the absolute minimum. I would highly recommend this location and Dustin Barrett, the Hearing Care Practitioner.

I've been going to SWHC for well over a quarter of a century and would never dream of going…read moreanywhere else. Cindy Marino and the staff at the St Charles MO location on Bluestone really make you feel like family. The following is a story I shared shortly after I picked up my newest pair of hearing aids, which have the new Bluetooth technology. I picked them up on February 6th of this year and even now I'm still emotional about it. ______________________________ I was triggered today. When I was very young, probably about 5 years old, I got my first hearing aids. Me, age 5ish, walking out of the office at Central Institute for the Deaf: Me: "What's that?!" Parents: "Someone typing on a typewriter." Walking outside... Me: "What's that?!" Parents: "Birds chirping." EVERY sound was new. Startling, overwhelming at times, but exciting. My whole world changed that day. Me, walking out of the office at Southwestern Hearing Center today (Feb 6, 2019) - MUCH older Having just picked up some amazingly advanced and powerful new hearing aids: Me: "What's that?!" It triggered me. Didn't matter what the sound was (turned out to be the sound of a door latching shut down the hall.). But as soon as I said "What's that?!" I became so emotional. The childhood memory just came rushing back. I'm BEYOND grateful to the Owners and Staff at Southwestern Hearing Center. Cindy Marino went out of her way to help me. The sounds I'm hearing today are startling, overwhelming at times, but exciting. My whole world changed today.

Cindy and the entire staff are professional, helpful, and take time to fit, adjust settings, and…read moreensure the aids work correctly so the client is pleased with the results. Regular follow-up appointments provide necessary maintenance. A happy customer...

This place is a nightmare to deal with. My insurance company even tried to talk to Kyle the billing…read moremanager and he wouldn't call them back. They will say they are working on things for you, but when you call them, they will say they were too busy. I tried to work with them for 2 weeks to get an appointment, but they kept saying they don't take my insurance even though the insurance company called them and told them they are contracted. I would NOT recommend them.

Shelly Lane from Dr. Park's office has walked me through every aspect of what it takes for my…read moreupcoming surgery. She is incredible!

A few years ago I was in search of a great doctor but was having a hard time finding one... I…read morechecked out a couple that were okay, but the hunt continued until I found Dr. McIntosh. I was sold after my first appointment. If you live in the St. Peters/O'Fallon area, this is your guy. If you live downtown, this is still your guy. I swear he's worth the drive. I've never had a doctor pay more attention to what I'm telling him and genuinely care about what it is that I'm saying... and that's priceless. He's also a pretty funny guy who tries to be "hip" to what's going on in the world and strikes up the funniest conversations! Dr. McIntosh is thorough and knowledgeable, and he'll get you back up and running in no time. I've seen him for typical stuff such as allergies and colds, and he makes great recommendations and always gives me tips that help me feel ten times better. I even had to call the after-hours line once with a bad sinus infection (sure he appreciated that one) and he was still as caring and attentive even though I was bugging him late at night. What puts him above all others is how he follows up and doesn't give up until you've fixed whatever the problem is. For myself, the allergy queen, he prescribed a medicine and a nose spray and had me check in with him 7 days later via the phone, and we spoke that often until he had me on a plan that was working wonders. Looks like I'll be driving that 45 minutes next time I need him!

Four stars because scheduling is sometimes difficult and getting through on the phone is nearly…read moreimpossible. All of this is made MUCH better with MyChart, though. Dr. McIntosh has been my primary care doctor for over a decade. He is very personable and has an excellent bedside manner. He has seen me through quite a few health issues and always pops through when I've been admitted to the hospital. We don't have all the answers for my health problems but I can't say he doesn't LISTEN to every single one of them. He orders tests and refers me to specialists when needed. I've never felt misunderstood or dismissed which is not something I can say for many many specialists I've seen. To be fair, Auto Immune diseases are notoriously difficult to diagnose but I can confidently say Dr. McIntosh is doing everything he can to help me get answers. I would send anyone I know to see him without reservation. *Read up on Celiac Disease, doc! The amount of misinformation from medical professionals on this is criminal and a huge disservice to those who have it. Effects from celiac damage can spill over into almost every other part of your body. Celiac is for life and a negative blood test/scope (after a positive one) means you're doing well GF. it does NOT mean Celiac went away and you can eat what you wish! Thanks for coming to my Ted Talk (which I shockingly have to give to almost every doctor I've seen.)