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    ENT Associates

    3.0 (2 reviews)
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    2 months ago

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    Klara P.

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    2 years ago

    Shelly Lane from Dr. Park's office has walked me through every aspect of what it takes for my upcoming surgery. She is incredible!

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    Klara P.

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    Ask the Community - ENT Associates

    Midwest Dizziness And Balance Institute

    Midwest Dizziness And Balance Institute

    3.0(2 reviews)
    1.1 mi

    I went to MDBI for assessment and vestibular therapy a couple of months ago. The equipment is good…read more My audiologist was great and knowledgeable. I worked with only one audiologist over my series of visits. This is unlike going to physical therapy businesses or hospitals where you get passed along from one person to another as their availability dictates. No one tried to sell me any packages or services beyond the therapy my doctor prescribed. There are no memberships or anything like that. I liked how un-salesy this place seems. The machine and technology they use for assessment and therapy seem pretty good. I have a much better idea of what is going on w/ my ears and even my eyes now. The online portal where your video therapy instructions are and where you can message your therapist are easy to use. There was some confusion over billing. I suspect this was due to my insurance company falling short in accuracy. I told MDBI about it and their staff looked into it and had my account fixed up in no time. Oh. The first appointments are at 7 a.m.! Isn't that great? I had to take barely any PTO. Tell Casey hello and that I decided not to have surgery at this time after all!

    bsolutely heartbreaking…read more If your insurance doesn't cover this as some kind of "enrichment" or something I would steer clear (it is not medical, as no physicians work here). I was seriously ill (uncoordinated/disoriented, in pain and suffering from tinnitus like crazy). My first appointment with a new primary was months away and I was panicking when I thought I'd found a specialist in MDBI. So, being a walk-in I paid cash for my visits.The treatment I received consisted of looking at white squares and being spun around in a chair. Again, none administered by a medical professional. When I ran out of cash, a form and pen were provided to me to take out a loan. At my last visit to MDBI I reported that I felt worse than before starting the "treatments". The young woman responded unassuredly "Sometimes you feel worse before you feel better?". Frustrated, I then asked when we were going to address my hearing issues to which she replied "oh, we don't do anything with hearing here." I was stunned.... I did not return. Finally after a couple months, I got in at BJC and got a new primary. I was on the verge of a stroke and had a blood clot that could have killed me. I have a blood disorder that I'm now going to Siteman for. It had not occurred to me that no one at MDBI took my blood pressure/vitals or anything like that. I reported my health situation and asked if there was room for any discretion in regards to expenses I'd accrued at MDBI (thousands). I was not contacted again and even had emails from an established address returned to me. In the years since, my review has evolved from "I'm confused and disappointed" to "This is a scam." At this point I heard from them again. They threatened me with further financial injury if I did not take down my review "immediately" and that this would be my first and only request before I was sued for legal fees.

    Associated Hearing Professionals - Michelle Brooks, AuD
Audiologist

    Associated Hearing Professionals

    5.0(2 reviews)
    3.6 mi

    This was my first experience in having a hearing aid, and Tina did an outstanding job for me. She…read morelistened to everything that I said regarding what I was interested in gaining from my Resound One hearing aids, and she astutely addressed each topic. She fitted my aids perfectly and set up the user-friendly phone app to maximize its benefits. Both Tina and Lauren were exceptionally knowledgeable about the hearing aid and the iPhone app with which it interacts. I left confident that I was getting the most of what is available in today's hearing aid devices market, and that I had received help from professionals that not only knew everything there was to know, but also genuinely cared about helping me. Kathy, at the front desk, was equally pleasant, and as helpful as she could possibly be.

    If more businesses were run like this, the world would be a much better place! THIS is the way to…read moreserve a community. My parents have been patients of Dr. Juelich's and Tina's for many years. As my parents have needed a bit more assistance, I (their daughter) have taken them to appointments. I live in Texas, so it can be quite challenging to be sure everything is taken care of in the best possible way. Last week when I was in St. Louis visiting my mom, I found that she had lost one of her hearing aids, which was really limiting her ability to interact and be fully part of conversations. I contacted Dr. Juelich's office, realizing we would likely need to wait several weeks to get the situation resolved, mentally planning when I might be able to return for follow-up. Grace, however, was miraculously able to schedule an appointment that day at a different office, and Dr. Juelich went above and beyond to figure out a solution. My mom can now hear quite well - better than she has for many months! We are so thankful and highly recommend Dr. Juelich and her staff. They are kind and respectful, patient, professional, and have true hearts of service.

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    Associated Hearing Professionals - Erin Cole, MS, CCC-A
Audiologist

    Erin Cole, MS, CCC-A Audiologist

    Associated Hearing Professionals
    Associated Hearing Professionals

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    ENT Associates - Dr Robert Cristel - Facial Plastic Surgeon

    ENT Associates

    5.0(1 review)
    4.2 mi

    I have not hadmyseptu. Repaired or my nasal passages made straighter. Yet. But had my initial appt…read morewith dr. Cristel and his nurses. They were very helpful. And explained everything .. But. I do t remember any of it because of a brain injury. So i guess im in good hands. I trust what dr. Cristel says. Cuz i have broken my nose at one point in 010. Which made my passages very crooked. And i already have tiny nasal passages. I have never been able to breathe in or out of my nose. And if i try? My nostrils close. I thought it was normal. I was born this way... Right? Wrong.. I was nothing nose. Which i love.. But i just cant use it. So my nose? For my whole life has been like an appendix or a gallbladder. I dontknow why its there... But it looks good. My only hopes..... Please do not change the size of my nose by much.. And please let me breathe thru it for once. ...i m excited and scared. Because this is my faché we r talking about doing surgery on.. Everyone sees ur face. Nervous but excited ..

    From the owner: At Synergi Facial Surgery, Dr. Robert Cristel provides individualized, evidence-based facial…read moreplastic and reconstructive surgery and general ENT services in two St. Louis County locations in Chesterfieldand Chesterfield Valley as well as a St. Charles County location in O'Fallon,  Missouri.  Artful surgeon Robert Cristel, MD joins Syngergi Facial Surgery and Richard Maack, MD, using the most advanced techniques to restore patients' confidence and revitalize their appearances through a broad range of cosmetic and reconstructive surgeries.  Procedures such as rhinoplasty, blepharoplasty, facelift, lip lift, and neck lift offer long-lasting cosmetic improvements for patients who want to enhance their appearance or counteract the effects of aging in a significant yet natural-looking way. Dr. Cristel is eager to restore your confidence and improve your quality of life. Dr. Cristel also specializes in facial trauma and skin cancer reconstruction, otoplasty, facial implants, and full-spectrum head and neck surgery in adult and pediatric patients.  For patients who aren't ready for or interested in surgery, Synergi Medspa uses the latest injectables and technologies to perform non-surgical cosmetic procedures such as Botox®, dermal fillers, Coolsculpting® fat reduction, laser skin resurfacing, with many other leading-edge options also available. Synergi Facial Surgery and Synergi Medspa provide the highest quality care in a safe environment...

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    ENT Associates - Robert Cristel MD - Facial Plastics & Reconstruction

    Robert Cristel MD - Facial Plastics & Reconstruction

    ENT Associates - Richard Maack MD FACS

    Richard Maack MD FACS

    ENT Associates - 17000 Baxter Road building

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    17000 Baxter Road building

    Herzog Jacques A, MD

    Herzog Jacques A, MD

    1.0(2 reviews)
    0.0 mi

    This office was listed as one to switch to when my long time ENT doctor retired. Finally was able…read moreto get an appointment months later after the retirement notice. Showed up early to fill out the paper work then it was a waiting game. Finally after 2 hours, I said something - funny how once I complained it was my turn suddenly. After a 2 hr wait, the appointment took 5 min and I was informed that there had been an emergency the day before so those people were being prioritized into the schedule with the people who actually had set appointments. I recommend that if that happens again, you call and reschedule people instead of making them wait 2 hours. Needless to say I won't be back.

    Bedside manner goes a long way. He has none! Rude and treated my husband like a drug addict when he…read morecouldn't get his pain under control right after surgery. Finally after several hours in recovery he comes in the room and loudy says "do you abuse drugs" ha my husband doesn't even drink he was just in a lot of pain and knows what works as this was his THIRD surgery on his ear. We were embarrassed and had never been treated like that from anyone. We would never treat someone like that so was very upset to be treated this way. He handed him a rx for 10 pain pills and stated "I've done over 500 surgeries and never had to give anyone stronger pain meds" then he very cocky like walked out. Needless to say my husband will not even go back for his follow up he just has lived with the still continuing pain in his ear. (This is the first time I've ever left a review on yelp and hopefully the last negative one I just felt strongly about sharing this so others can do their homework better than my husband did I took several weeks before posting this so this isn't a fast out of anger review. I tried to calm down from this whole experience and review with a clear head)

    ENT Associates - earnosethroat - Updated May 2026

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