Great staff and Dr. Wessling is the best. He is very thorough and a good listener for any ailment. They draw blood at the office if needed and have high quality supplements. I appreciate that Wessling makes use of mainstream medicine as well as more functional approaches. Highly recommend! read more

I have been a patient of Cindy's for years and continue to see her as my primary care even though we are out of state. She is an incredible listener, allows me to have a large say in my own health decisions, and can treat holistically and/or prescribe "real medicine" as well. Their office has become very expensive but I still see her because she's just the best. She is very busy so if you want someone that will respond immediately every time or fit you in same day, you should look elsewhere. The front desk staff is great and does their best with what I'm sure is a crazy full load. Would definitely recommend. read more

They want a bunch of money before they will help you in any way. Purely in it for the money.

The best possible care. Dr Cindy Willbrand is the best and most compassionate physician my family and I have ever worked with. One of her greatest attributes is that she really cares. She listens and is always learning and trying to improve her skills and the practice. She is much in demand. The staff including Rachael and Adel are always super helpful and friendly; they truly care. Barbie runs the infusion center and is as skilled as she is helpful. They carry many nutritional supplements which can save you both time and money. They also have a phlebotomy site that can really help speed up the lab process and save you time and money. Webster Family Physicians is the key to my family's health care! read more

They are very nice, wait time is less than other doctor offices. They take a thorough history so they can really understand the patient and the situation. They get to the root of the problem too. Very thorough. I love this practice. read more

Cindy has been my go-to person for YEARS. She is kind and compassionate and really knows her stuff. I recommend her to everyone. Her level of knowledge is impressive. She actually listens and doesn't dismiss your concerns like she knows you better than yourself, which is a common trend in the medical community. She actually wants you to advocate for yourself, and encourages it. The labs are very detailed and not anything close to what you'd normally get with most physicians. Treating the body as a whole makes so much sense, and she will take her time to pinpoint the root cause of your ailments. I love this practice so much, it's absolutely worth the visit. read more

Cindy Willbrand is an exceptional NP. I recommend her for anything thyroid-related, hormone or Vitamin/nutrient related. This is one of the VERY few practices understand how to properly test for thyroid and B12 issues. BTW, before anyone accepts an Alzheimer's diagnoses, come here and get these two tests done properly as they MUST be eliminated before an Alz. dx can be made. Unfortunately, most other docs don't know how to properly rule them out. I know this because I'm writing a book about this subject. read more

This is a wonderful doctors office. The staff is helpful and personable and I can always get in for a quick appointment. The main doctor, Christian Wessling, sees children and adults, though every time I go, it seems he leans more toward the pediatric end of things. Still, he helped me through quite an ordeal many years ago and I've never forgotten about him or his care. I go see the homeopath in the office, who does many of the same things he does and consults with him. Her name is Cindy Willbrand and I love her. She's so kind and patient. Even called me in Florida once when the medicine I was taking wasn't working. She answers my emails, too. You can't ask for better care. Granted, Dr. Wessling probably wouldn't be as attentive given his demands. He's a man on the go, but when he's with you, will give you his full attention. I can't say enough good things about this place. read more

Webster Family Physicians - From Web Site - Doctors Near Me - Webster Groves, Missouri

Dr.'s are amazing, active listeners, 100% thorough & knowledgeable. I fully trust them with my health, & it's definitely worth the money you spend out of pocket. I am so blessed to have them nearby & part of my health journey. As a person with a Thyroid Condition, I trust Dr. Willbrand to monitor and direct me in the right direction as far as treating my condition and assisting me to reach my health goals. ‍ read more

I've been coming to this practice for over 10 years. It's changed a lot in the last few. Visit wait times have become much longer as more clients are squeezed in. It's unfortunate that making an appointment no longer means you will be seen in a timely manner. So much for treating you loyal clients with respect. read more

We had an awful experience with Webster Family Physicians. It wasn't the doctors, it was the front desk and office staff. I don't think details are necessary, but our overall experience was demeaning and unprofessional. I do not recommend. read more

I can't decide how I feel about this office. I've been twice and they managed to screw stuff up both times. First time I went for my annual pap smear. I will try to review the screw-up without getting into squicky detail! Anyway, I worked at a GYN office for a year, so I know a thing or two. I saw one of the nurse practitioners, Carey. After she did the pap, she dropped the brushes into the vial, did the bimanual pelvic exam, and the whole time I kept staring at that vial, thinking, "Is she gonna swish it??" Okay, let me explain. This will be useful to know for the ladies. When you get your pap smear, they use a brush and a spatula type thing...anyway, ya gotta swish it. Scrape and stir and swish. This gets the cells OFF the brush and spatula, and into the vial for testing. She didn't swish it. Dropped them in and pulled them back out. I thought, "Damn it! That will come back unsatisfactory!" Well....?? I get a call a week or so later, from one of the front desk girls. "Your results came back unsatisfactory cell count" - NOOOO, really? - "But the test is normal." Shut the front door! I said, "If there is an unsatisfactory cell count for testing, how can the results be normal?" "They are still able to tell. It's normal." Strike one. I had to go to another doc and spend another copay to get it done right. (BTW I got a copy of the pap results in the mail and it just said, "Unsatisfactory cell count." No "normal" anywhere. Because if you don't have a sufficient sample they can't test it. Telling me my results were normal when they weren't tested? The fuck? Can you imagine if I had rolled with that but if I had gotten the test done right, they found cancer? Kinda bordering on malpractice, y/y?) Then I got a bill in the mail. This visit was supposed to be covered 100% as a wellness visit. I was not supposed to be getting charged. But it looked like they were coding it as a problem visit and thus charging me to my deductible. I am glad I understand my insurance plan because I know from my experience a lot of people DON'T and probably wouldn't have caught this. I called them up and talked to the billing office, and yep, Carey coded the visit wrong. SIGH. You're two for two, woman! It got straightened out in the end, but come onnnn. Strike two. I went back another time for the nagging cough from hell that wouldn't go away. This visit was fine enough. I got exactly what I wanted out of it. A Z-pack to kick it, Tylenol w/ Codeine so I could sleep, albuterol inhaler for this awful coughing attacks I'd get where I couldn't breathe. Legit. They said they'd call in the scripts. When I got to the pharmacy (which is at big Barnes, and is always a nightmare, so that didn't help the situation), I waited and waited and waited, and in the end they only called in the antibiotics and the codeine, but not the inhaler. They just flat out forgot to call it in. Called the office and the front desk girl said there was no prescription for an inhaler. So she had to talk to Carey and straighten it out blah blah blah, in the mean time I had to leave because I had already been waiting 45 minutes and wanted to get out of there. In the end they called it into Walgreens which is closer, but the inhaler was really expensive there for insurance reasons (because I didn't want to deal with Barnes again). Anyway. If they hadn't screwed up I would have saved a lot of time and money. Strike THREE. I know people make mistakes. But they are 3 for 3 and when these mistakes cost ME valuable time and money, it's pretty irritating. I really want to like this place. I love the idea that they incorporate both holistic healing and modern Western medicine into their practice. I was happy that during my annual/pap I was basically able to tell them what I want done (as far as what I wanted tested in my bloodwork and the like...there are things that I feel like I don't need and things I was curious to know, and they accomodated that). Everyone was very nice. But I don't know how worth it it is. Too much damn hassle. I don't know if I need to see someone other than Carey (since all the screw-ups seemed to lead back to her), but I'm thinking of changing PCPs altogether. Any suggestions? read more

Ive been going to WFP for almost nine years. I started going because I was on my 6th dose of antibiotics in 9 months and the year was not out yet. I came out of my first appointment with some pellets I was supposed to put in water and drink over two days and needless to say I was skeptical but I knew I was not going to pop one more dose of antibiotics. In three days my condition cleared up and it hasn't returned since. If you are sick and tired of the hamster wheel of healthcare, give WFP a try. They take a holistic approach to everything. It may take more time to heal but if you are willing to do your part your health will improve as mine did. If you are looking for some one to give you two pills and tell you to call them in the morning, you will not be satisfied. If you want to heal your body from the ravages of our harried lifestyle you will be pleased. The ladies at the front desk could stand to be a little more personable but they get it right most of the time. If you are looking for Dr. Congeniality and a nice chit chat, move on. Dr. Wessling is very much in his head but he is smart and seems to know what he is doing. Cindy Wilbrand is a saint that listens, is smart and open to working with your issues. I can buy my supplements in the office and I don't feel gouged, and there is no pressure to do so. My wait times have varied but I think the longest has been 20 mins and Cindy apologized for the wait. I love that they send me my labs with a recommendation sheet in the mail. I have never had a problem getting refills or referrals. I have never had issues with my insurance covering my claims. I highly recommend WFP. read more

I have always been treated with concern and respect by Dr. Wessling, the nurse practitioners, and the staff. They listen carefully, present options, make recommendations, and make me a partner in my health care, which I truly appreciate. Dr. Wessling has helped me through some difficult issues, always with care and concern. He has a very dry sense of humor and is very cerebral. I find him interesting and knowledgeable, always willing to explain and offer alternatives. To me, the only downside is parking. read more

Cindy Wildebrand and Dr. Wessling are both very knowledgeable. Unfortunately, they no longer accept Anthem.

This is the most thorough medical practice I have ever found. They have correctly diagnosed myself and children who are now healthy for the first time in years. We see Cindy Willbrand and think she is the best! read more

I LOVE this office. I love everything about it. They are responsive, they get you in quickly, and they give you alternatives to traditional western medicine. When I first went to see Carey, I was in bad shape. Anemic, w/ problem periods that never ended. My other doctors wanted to do surgeries, but I was determined to find an alternative. I saw one of the NPs on staff. Carey was patient, supportive, and worked with me. She respected my knowledge and own intuition about my body. We set up some iron IVs (without the use of steroids, like my other doc had wanted to give me, and that would have been a nightmare!), got my anemia under control, and finally hit upon the right solution (herbal!) to get my cycles normal. Yes, it took time. but I avoided a surgery, feel great now, and still have all my vital organs :) If you are looking for a truly integrative practice, this is it. read more

I waited 7 months to see Dr Wessling (that far booked ahead). I decided to see a homeopathic doctor to see if I could get any different ideas than I had received from Wash U. When I called for an appointment, I was told to be sure and bring all my insurance information, The day of my appointment, I drove 1 1/2 hour to get there from NASHVILLE iL,, I walked to the desk and presented my insurance card. I was told, "we don't take Cigna. You have to pay $275 up front". Cigna is one of the primary insurance managers. They should have asked about my insurance when I made the appointment.. I said I could not pay that and I would just cancel the appointment. Disgusted. read more

My husband and I have been very disappointed in Webster Family Physicians. The wait times are terrible, especially for Dr. Wessling. I can understand if it was a one time thing, but we have been four times now and the wait is always AT LEAST 45 minutes. The front desk staff is unprofessional and do not seem to take their jobs seriously. They are not friendly, even when we have been more than patient and accommodating to their busyness and confusion. My impression of Dr. Wessling, after taking my newborn daughter to see him, is that he is unprofessional, uncaring and possibly even sexist. I hate to say that, but during the entire visit with him, he refused to look at me when he spoke or I asked questions, and instead looked at my husband, who was not talking. When I asked questions, he would flat out ignore me and talk over me about something completely different. At one point, without excusing himself, he walked out of the room, I assume to attend to some other business. When he returned, he didn't even apologize. After waiting over an hour to see him, he offered no helpful information whatsoever about our 1 month old daughter. Being our first child, I had several questions to ask him. He finally answered a couple of my questions, but didn't offer much more than a one word response. He was also quite judgmental when I told him I would need to start bottlefeeding her breastmilk due to my return to work. I found that very odd. We have also seen Sean Davies, who I would give 5 stars. He is much more kind, helpful and knowledgable than the "doctor." I saw Abbey as well. She was obviously very rushed, but did answer my questions and was somewhat personable. We chose Webster Family Physicans because my husband and I were looking for an open-minded general practice office for our growing family to go to. They are one of the few offices in St. Louis area open to altered vaccine schedules. That being said, I don't think they are the only option and after the terrible appointment with Dr. Wessling, we will be looking around for other options. In the meantime, we will try to make all of our appointments with Sean Davies. read more

My only positive experience is that they have had, over the years, a couple of female doctors or nurse practitioners that were caring and good at their job. Dr Wessling is highly rude. He has said some really unprofessional, insulting comments to me that had nothing to do with my health. I do not get the impression that he respects women. He misdiagnosed me years ago b/c he simply did not listen or take me seriously. The office also messed up my blood results a number of times. They even sent my results multiple times to someone in my family who was not authorized to get those results.When I complained, they blamed it on the lab but they did not make changes to my account after asking several times. They are hard to reach with long wait times. However, they were very prompt at calling me repeatedly (their automated system) to pay a bill for an appointment I could not make. They charged me full price. They have contacted me repeatedly for months about that. I so wish this office had worked for me and have given it too many chances, because of their homeopathic focus. Dr. Wessling does seem to be very intelligent at treating patient if he listens and does not make rude, inappropriate comments. Ugh, I so wanted this office to work. I am just done with giving them chances. read more

What a disappointment!!!! I have been to Dr Wessling many times. Every time I feel that Dr. Wessling doesn't not answer any of my questions and he disregards most of what I say. He has a strange personality which makes me uncomfortable. I feel like he is judging me the entire time and never really helps me. He just sends me off with a homeopathic remedy. The front desk is also very unfriendly. read more

Dr. Wessling is knowledgeable, caring and interested in my well-being. When I go in for an appointment, he takes the time to understand my issues, he's read my chart and knows me as a person. He has a remarkable memory--I don't come in that often--and knows my history. He solved a persistent sinus infection problem and I have been infection-free for many years, when others just prescribed more antibiotics, which did not cure the infection. read more

Love WFP! Everyone I have seen in this practice has taken their time with me and listened to my concerns. My health has improved dramatically. read more

What a disappointment! I waited 3 months to see Dr. Wessling because he was highly regarded as an Itegerated MD in an online thyroid directory. On the day of my appointment I waited in the office for 2 hours then another 40 minutes in the room for Dr Wessling to show up. I attempted to share my history as it pertained to my symptoms but found the room to be to small for me to get a word in with Dr Wesslings ego . He disregarded all my questions, and then would only recomended i pay $600+ dollars for testing outside of what the insurance covers. What did i get for 3+ hours of my time, a $ 170 plus bill from Dr Wesslings office, what a joke. Oh and this was after he suggested i thank him for some discount he was giving me, what a crock! If all this wasnt enough, after waiting 3 months for an appointment, Dr Wesslings office sends me a letter the day before my appointment stating that they are no longer accepting insurance , and all visits will require cash payments into the hundreds. This office is just another example of how corrupt are medical care as become here in the US , and this doctor will gladly bleed you dry and do nothing more than advise that you pay more money for things outside of your medical insurance. read more

The front desk staff at Webster Family Physicians are the worst I've ever encountered. STRIKE ONE: A while back, I needed to cancel my next day's appointment so I called and was put on hold--and disconnected. I called again, I was put on hold, and I was disconnected. So I emailed the office, explaining what had happened and that I had to cancel my appointment. The email I received back was, "We received your cancellation, but next time you need to call." With no acknowledgement of the fact I did try to call and that THEY HUNG UP ON ME. TWICE. STRIKE TWO: Once I needed a blood test (they were doing them in their office at the time) right before I was heading out of town. I called to see if they could possibly squeeze me in that afternoon. The woman I spoke to was gruff, and noted they were busy, but said, "All right...if you get here by 4:30 we can do it." I got there at 4:25 and the same woman said, "Sorry, we don't have any space for you." Didn't matter that just 45 minutes before she said she would--or that I had to drive 30 minutes to get there. STRIKE THREE: This just happened today. I have an acute health issue and I called for next available appointment. I was happy they could squeeze me in on short notice. But then I got there and there was no one at the window, so I signed in and sat down. There was no one at the window for the next 30 minutes, even though staff was back there and some were going in and out. Finally, another patient arrived, signed in, and sat down. Suddenly, there was someone at the window to check HER in. I went up to the window after and told him I had been there for 30 minutes and no one checked me in. Then, I looked down at the sign-in sheet and saw that he had actually crossed my name out as if I had been taken care of. He said, "Oh, sorry, I was at lunch and got confused. And there are three people ahead of you, so there will be a wait." With absolutely no compassion at all. I turned around and walked out. I now will be finding a new primary care physician--I can't believe I gave them a third chance. If you value your time and sanity, look elsewhere for a physician, because the reception staff here simply do not care. read more