I have had one of the best and worst experiences here, and unfortunately, I would not recommend Dr. Rutledge based on my experience. Dr. Rutledge was my doctor during my first pregnancy, but I rarely saw her throughout my pregnancy. I was induced at 37 weeks and ultimately spent 72 hours in labor. During that time, Dr. Rutledge went out of town. After 72 hours of labor, I was told that my doctor was unavailable and that an ER doctor would be delivering my baby via C-section. Thankfully, Dr. Lucco was there for me. She had seen me for much of my pregnancy, and when I asked for her to deliver my baby, she came in even though she was not scheduled to be at the hospital to deliver a child. She came ready to serve, support me, and make sure I felt cared for during what was an incredibly difficult and vulnerable experience. I will never forget Dr. Lucco's compassion, care, and support. Her presence meant so much to me, and I still think about her to this day. Dr. Lucco is a PHENOMENAL WOMAN and a GREAT PHYSICIAN. I am forever grateful that she showed up for me when I needed someone in my corner. read more

If I could give zero stars, I would. I saw Cassandra Johnson and this was honestly the worst experience I've ever had with a medical professional. The purpose of my visit was because I've been experiencing symptoms of perimenopause for the last 2 years and over the past year they've started to get worse. When I mentioned some of my symptoms to her, she completely dismissed my concerns and told me "Feeling hot all the time isn't a symptom of perimenopause." She also told me my PCP was full of for sending me to an obgyn and that I should go back to my PCP to address my concerns. The only bloodwork she ordered was to check my thyroid levels (which were normal). She used coded language to fat shame me by telling me I needed to "make lifestyle changes." She also suggested I try magnesium and get on an antidepressant, but failed to look at my medical history and see that I'm already taking an antidepressant. Do not visit this practice, especially not Ms. Johnson, if you are experiencing symptoms of perimenopause or menopause, as you will not be taken seriously. read more

Dr. Kelly has been my Gynecologist for over 10 years Dr. Kelly is Awesome, a True Blessing, Honest, Caring, Thorough, Efficient, Patient and Understanding! If you're looking for someone who knows what a woman experiences and expectations, then look no further! Dr. Kelly will take care of you! The young ladies in the office are professional, friendly, patient, and caring too! read more

I began seeing Dr Rutledge at West End OB/GYN earlier this year when I became pregnant with my daughter. This was my first and I wasn't sure what to expect but from my first appointment I was confident in my choice of doctor and clinic. Parking here is easy, there is a lot onsite and it is free of charge. The signage is clear, and the office is easy to find. Everyone is incredibly kind and helpful. I had a difficult pregnancy with a number of extra appts & hospitalization and I felt very well cared for by each doctor, NP, RN and office staff member that I came in contact with. When it came time to delivery, my OB was not scheduled to work that night but came into the hospital with plenty of time to deliver my daughter (at 3 AM!). I could not be more pleased with my entire experience and feel truly lucky to have found such an incredible practice. read more

I have been a patient since 2019 through routine and prenatal care, and I cannot recommend this office enough. The thoroughness and attention to detail among the providers is amazing. The front desk staff and medical assistants for my doctor have been especially lovely with the number of times I've gone in recently. They have fit me in last minute numerous times in the last few months for possible pregnancy-related issues. When I have called with concerns, they have always responded within 24 hours, although a few hours is more common when I call in the morning. read more

Can't say enough positive things about Dr. Rutledge, who saw me throughout my first pregnancy, and whom I continue to see for my annual visits. The nurses and other staff are also very nice. I only saw the other doctors once each late in my pregnancy, in case they were the ones on call to deliver when it was "go" time, so I cannot speak in depth about them. Dr. Lucco came off as aloof, but Dr. Gray-Swain had a more welcoming bedside manner - but I didn't feel as naturally comfortable around her as I do with Dr. Rutledge. The care they provided was still very good though, and a friend of mine was very surprised to hear that about Dr. Lucco - so maybe I caught her on an "off" day! read more

I've been coming here for a few years and I think these women are great. I have seen a few diff people but Kelli Edward's more than once. She is knowledgeable and friendly and explains things as well as answers any questions. I never feel rushed and I appreciate that. I'm really glad I happened to find this group through my insurance. read more

In my pregnancy journey I have seen every Dr. and NP that works here. I feel confident I am getting the care I need due to being high risk. My first daughter was stillborn. The care, support, and patience I've received from Dr. Rutledge throughout that horrible time, and also now in my subsequent pregnancy has eased so much anxiety. I highly recommend this practice! read more

Not sure why the low rating.... beautiful medical offices right by Highway 40. I love Dr. Gray-Swain. They are quick and efficient. I get in and out quickly. The office staff is very nice and accommodating. Great phone service as well. The offices are easy to get to via Oakland or Hampton. Free parking right outside of the offices. Lots of handicap parking and a drop off right by the door. I have also seen the nurse practitioner and I love her as well. I highly recommend! read more

I have been a patient of West End Ob/Gyn for 23 years. Wouldn't consider going anywhere else.

Pros: I love Dr. Gray-Swain and she delivered my first child at Barnes. I had a very good experience there--wonderful nurses, seen by my own doctor, and I live only 10 minutes away from the hospital. She always listens and makes time for questions and I had a lot of them! She is also very friendly and down to earth. Brand new, very nice office space with free parking, near the hospital but not on the complex. Cons: I did see Dr. Turner once (as it is their practice to meet each others' patients in case the other is covering call when you deliver) in the office. I found her rather cold and impatient, which was surprising because she came highly recommended by a friend of mine. The staff is usually friendly, but I have had some trouble getting them to return calls and not contacting me in advance for appointments. read more

I have not a had a good experience here. Lack of communication from staff and doctors, no sense of urgency at all, and just overall rudeness! There has been multiple times that I have waited over an hour to been seen by the doctor, with an appointment. My doctor didn't communicate correct information to me about my delivery for my daughter which caused me to switch doctors at 38 weeks! After finding a great new doctor at MoBap I needed all my medical records faxed over immediately and when I called the office explaining how I needed it done ASAP, they never ended up doing it. Calling back 3 days later they claimed I needed to sign a release form which irritated me so much since they didn't even mention that when I talked to them the first time! Do they not understand that I could go into labor at any moment? No they do, they just don't care. Like the time the kept me waiting for over an hour. Overall, do not go here. You can have such a better experience at so many other places. Pregnancy is such a great moment in your life and no woman should have that ruined by some unprofessional practice like this one. read more

If I could give this office 0 stars I would. I was referred to Dr. Cassandra by a friend of mine who has had great experience with her and the office. Upon calling for an appointment, I had high hopes as the person was very kind and helpful. She let me know when the next appointment was and even squeezed me in on a day I had off work. Once I got to the office, it was a total nightmare. The woman at the front desk checking me in was extremely rude and shouting at other patients around me while I was trying to check in. I gave her my insurance and ID and I found out after the visit she never even put my insurance information in as I got a bill for over $800. I was taken back by a nurse or MA who was scrolling on her phone the entire time she took me back, pointing to a room and just said "here" and left. I ended up needing imaging and labs to be drawn. I was told to go down the hall and no one escorted me or even pointed me in the correct direction. Upon walking up to the imaging person I was apparently interrupting a very personal conversation utilizing a lot of curse words and comparing "body part sizes". The gal was nice but seemed like she had no idea what she was doing and checked her phone about 6 times while we were in the room. I let her know that the pressure she was providing was too much and it hurt and she looked at me and just said "oh well you'll be done soon" and proceeded to cause me pain for the next 7-10 minutes. After asking her to show me where the lab area was she just rolled her eyes and told me she had something else to do and began gossiping with one of the front desk gals who had walked back to talk to her. I wandered around the hall for a couple moments before I found the lab and eventually was checked out by a lovely woman who let me know I was all set. This office is run poorly, all of the staff are constantly on their phones, gossiping, and overall creating a disgusting environment. read more

Loved my experience here! Great doctors, exceptional staff and always easy to get in and out without issue. read more

West End Ob/Gyn - Obstetricians & Gynecologists Near Me - Saint Louis, Missouri

My wife and I had both of our children delivered by Dr. Gray-Swain, who is an amazing, wonderful and awesome physician. The location is easy to access (near STL Science Center). Like others who reviewed here, we too saw the other OBGYN, Dr. Turner, who was also marvelous. She spent a good portion of our second pregnancy with us as Dr. Gray-Swain was pregnant at the same time as us. Dr. Turner was easy to talk to, answered all of our questions and spent extra time with us discussing personal questions we had relating to the pregnancies and minor issues regarding health care. Overall, we love West End OBGYN and my wife continues to go there for her care; even though we're through having children! I couldn't recommend them enough! read more

Through my insurance and a lot of research I decided to get an Ob/Gyn that was affiliated with Barnes Jewish and had a relatively small practice (2-3 doctors). I found West End Ob/Gyn and got an appointment with Dr. Rosanna Gray-Swain. She is really sweet and attentive, our first meeting went well, she explained a lot of things about pregnancy, delivery, the hospital, etc. She works with Dr. Turner who has more experience, but Gray-Swain's credentials are also excellent. So overall I think they are good doctors, but I was ticked off by a lot of other things. On my second visit, I waited a good 50 minutes to be seen, after I went it, I did see Gray-Swain on her desk but then the nurse informed me that she had to go for a delivery and Dr. Turner would see me. She was okay, did not ask questions, just listened to the baby's heartbeat and literally only spend 3 minuted with us. It was annoying. That was my last visit there. I now switched hospitals and doctors. Their stuff is not the friendliest... their conversations with each other I thought were inappropriate, I don't like it when nurses who treat me that have weird easily visible tattoos on their bodies, some of them have these odd looking long colorful nails (you know which ones I am talking about, right?). Their office is nice and clean, location is fine, they are in a brand new building close to Barnes. I am not sure if it's because they are associated with Barnes and it's more of an inner city hospital, they obviously have a lot of inner city patients and that's fine, but if you have to listen to "ghetto talk" (if I can call it that) the whole time you are waiting to be seen... I'd rather really go somewhere else. I am not trying to be judgmental, but really if you are looking for a nicer, more pleasant office and staff, go somewhere else... and unfortunately I would have to say chose someone that is not affiliated with Barnes. Even though it's a big hospital and one of the best in the country, unless you have a specific condition, don't go there. It is too busy, the delivery floor and baby unit is packed with students... No one needs that... read more

I was treated very poorly by the front desk staff. They were very inconsistent with communication, and rude when I did my best to confirm what they were saying. You're forced to schedule an appointment about a month ahead of time and more often than not they cancel on you the day of. I was unable to get birth control for about four months because this happened so many times. They could be different for their OB services, but I wouldn't recommend them for anything gynecological. read more

I don't know what woman enjoys going to the gyno--I'm certainly not one of them but this place definitely left a good impression on me. First time here. Was impressed with the way in which everything was handled. From the intake paperwork to my exam I was treated kindly and without judgement. I highly recommend Dr. Rutledge--she is very patient, answers all your questions and is very, very gentle. read more