Honestly, I was hesitant at first to visit Doctor Decibel's for some custom IEM ear impressions…read more This was partly due to the fact that were limited reviews (especially on yelp). After visiting Dr. Analise, I am trilled to be leaving a great review. When I reached out, the communication was friendly and personable. It helped to ease my mind about visiting. When I got there, Dr. Analise was very nice and has a ton of experience with custom in ear monitors. She helped point me toward an IEM that would work for my specific situation and was very kind to offer me information about the different models. They are even helping me order and ship my IEMs to me. Thank you Dr. Analise and Nic - I'll be coming back for my next pair, and the next after that!!

Ani and Nic were very professional and I had a great time getting my ear impressions. I just got my…read moreER25's and they are fabulous! I can't believe I waited this long for an incredible listening experience.

We requested a wheel chair and it was Bob and Eddy I think and I came in and they gave me a $60/wk…read morequote and took my insurance cards and they said that insurance should pay the rest and possibly reimburse us the $60. The place was so clean and friendly and very welcoming. I can tell you now that I would give them more stars if I could. They knew their stuff and were very knowledgeable, and I was in and out in a timely manner. Even though their were 2 people ahead, they ran through so smoothly and instructed me how the wheel chair works I am very impressed and glad we were able to get this chair because my wife really needed it. I got there at 1215, and I was out by 1250. They said Saturdays are not usually that busy, but I joked, and told them we are coming in like swarms to make sure they are not in a food coma from Thanksgiving, and both of them, plus the two guests laughed. I guess I'm pretty funny. Maybe being a "sit-down" comedian is a possible route in my near future. Thanks, Jackson Medical, for everything. I'd give you more than 5 stars if I could. Great job, guys!

Bloomington store. Started off great. My sister needed her power wheelchair repaired, and I…read moreinitially spoke with Joe. He seemed really helpful Unfortunately, after that initial conversation, I had a really difficult time getting any follow-up. I tried reaching Joe several times over the course of a few weeks and left around five messages without receiving a call back. Eventually, I was able to connect with one of the technicians, Ethan, who was great and got everything sorted out for me pretty quickly. Everyone I spoke with was kind and friendly, and I really appreciated Ethan's help. The biggest issue was communication and follow-through. There seemed to be a lack of communication internally, and because I had to repeatedly reach out myself, the process took much longer than it should have. I'm grateful that we ultimately got the wheelchair taken care of, but I do think their communication and follow-up could be significantly improved.

As with all Allina Clinic's excellent Providers, if you can get an appointment. Never leave clinic…read moretill you make your next appointments. Calling for appointment, gatekeeper robot "Allie" waste your time and causes delays, transfers are never successful so you have to start over again. Then there is the music that will drive you MAD! BS I almost had to drive there to change an appointment.

Another pleasant visit in the books with Allina. This was my first time at this particular…read morelocation, and the experience was a good one from start to finish. Right away, I was greeted by Nurse Julie, who had great energy and made me feel welcomed. She got me checked in smoothly and set the tone for a positive visit. I was scheduled to see Dr. Dahlberg--a provider I chose somewhat randomly based on some positive reviews, and I'm happy to say those reviews were spot on. Dr. Dahlberg was thorough, approachable, and took the time to explain everything clearly. I appreciated that he didn't seem rushed or irritated by my questions and took time to go through my asthma test results with me. It turned out we uncovered some underlying issues, and I feel confident moving forward now that we have a plan in place following some baseline testing. In today's healthcare environment, where care teams are under constant pressure to do it all with a smile, it can sometimes feel forced--but both Nurse Julie and Dr. Dahlberg came across as genuinely engaged, and that made all the difference. Grateful for this level of care and professionalism.

The staff are wonderful. They are responsive and provide great assistance. Whenever I have an…read moreissue, they provide practical and informative solutions.

Appointment to adjust new aid that I received over a week ago. When I arrived I was informed that…read morethe provider had left early! Granted, a message was left on my phone which I never received. The receptionist was willing to make an appointment the next day but she was very lethargic and could barely speak, although she was on the phone when I arrived. I felt as though I was a bother to her. Furthermore, when this same person gave me the hearing aid the previous week, she put in a new wax guard that fell out before I got home. Wrong size? She had tried two different sizes. Then she sold me two packages of wax guards which did not fit in my aid. I had previously been given these with no charge. Suddenly she's charging me $6 per package. I charged the $12, not cash. So now I have no wax guards for my new hearing aid. Fast forward to yesterday, I called twice to cancel the appointment because I have been tested positive for COVID and quarantined to my apartment in Sr. living. No answer. I did not show for that appointment. Now I've been without the aid for over a week, have the new unprogrammed aide for over another week and for 10 more days of quarantine. My brain is getting confused, my friends want to know why my aid keeps squeezing, and I can't hear properly. I'm really not happy with America's Best Hearing since Tara left!! You asked. Pat L

Dr. Jim Urbanski, while showing impressive knowledge and command of hearing aide functioning and…read moreservicing, has treated me with respect and friendliness. He has been both honest and generous with his time and expertise. He has gained my trust as I have seen him for audiology assessment and hearing aide provision and servicing over the last four years.

I can't say enough nice things about Matt Boelter at Beltone in Roseville and Burnsville. He has…read morebeen so helpful over the past 3 months as I have dealt with health issues for my mother who will be 100 tomorrow. Because of Covid, Matt was not able to see my mom in person when she needed help with her hearing aids because she was in hospice, had covid, and then got better and went to long-term care. However, he quickly got me in two times in Roseville to see if he could help fix the problem. He DID. As a former teacher, I recognize in Matt someone who has found his calling. He obviously enjoys dealing with people, many older , who need help with hearing . He has always been kind, considerate, helpful, honest, and knows his field.

Dr Hoffman is a great doctor. She's very smart, attentive, asks good questions and really listens…read moreto her patients. I've been with her for the last five years, and I've appreciated her expertise and common sense during that time. She's a little hard to get in to see because she rounds at the hospital every other week, but other than that, she is FABULOUS.