Hours Open M-F 8:30-4:30. Sounds good. Except yesterday they were closed for lunch. Could not…read morewait for 20 minutes until they reopened as my lunch hour was limited. so, today I called ahead to be sure they would be open. Took PTO so I could get the supplies I had ordered.

I came with my mom to have her hearing checked. Dr Rachel did a great job with the test and…read moreexplaining the results and options

Went to SoundPoint to get my hearing aid, which had quit functioning, repaired. Received…read moreconflicting information regarding the qulity of my current hearing aids and was told they would need to be send in for a battery replacement. They wanted to send in both hearing aids even tho just one wasn't working with a charge for each. Upon its return, was told needed an appt to "pair" the returned hearing aid. Went to office, receptionist gave me the non-charged returned hearing aid and told me to finish charging it at home and follow the instructions "on the website." Still not working. Called for an appt. Message left on my voicemail this office does not have equipment to do this pairing. Called for itemized statement for work paid for but not completed. got another voicemail from "home office" that this office does in fact have equipment and make another appointment. $300+ and still not working NO WAY!! BEWARE!

Kathy Young is an extremely knowledgeable and trustworthy provider! My father recently visited the…read moreBurnsville SoundPoint office and was treated with the highest care and attention. He will be recommending Kathy and SoundPoint Audiology to his co-workers and friends and is extremely satisfied with his hearing aids!! Thank You Kathy & Carrol for going above and beyond in ensuring top patient care and satisfaction!

I have been going to Audiology Concepts for years and this time Jeff King helped me. He was able…read moreto adjust my hearing aids and it sure is nice to hear again, thanks to him. Everyone that works there are all so nice and friendly.

Best decision ever to switch providers! Dr. Bethany is wonderful! I should have made this decision…read morelong ago!

What an Amazing experience! I went to two other places for evaluations and my experience here was…read morefar and above the others. The results were explained in a way I could understand and the customer service was amazing! Once I tried my hearing aids I was stunned by how much they helped. As a doctor and trainer I can't recommend this office and product enough!!! Special thanks to Kim and Diana Mark

Good quality device and excellent, professional staff…read more I had a car accident where the air bag deployed and I lost most of my hearing in my left ear. I tried cheaper hearing aids from a bog box store and all it did was amplify all the sounds around me. I could hear everything, but had difficulty understanding anything. After months of frustration, I went to the store in Burnsville. Absolutely no pressure to buy, but they offered me to try the device for one week. While my hearing will never be what it was, I no longer feel isolated and confused because I finally can tolerate pthe noises of life and more importantly understand regular conversation and television again. Kim is absolutely great.

I've been going here for three years. The service is above my expectations. These are my third set…read moreof aids and far and away the best.

From the owner: Audiologists Hearing Center, Inc., clinic provides a variety of hearing healthcare services…read moreincluding hearing assessments and rehabilitation, education and counseling. We have been serving the needs of the hearing impaired population since 1986 with a convenient location in Edina, MN. We formed our company out of a true appreciation for serving the needs of individuals with hearing loss. Our caring environment, and state-of-the-art, comprehensive diagnostic testing facility is designed with hours and services to put your needs first. Our diagnostic and rehabilitative services include: Comprehensive audiological evaluations Assisted listening and signaling devices Impedance and tympanometry Counseling and rehabilitation Hearing aid prescription and fitting Swim molds, ear molds and noise protectors. After your evaluation we will help find the right hearing product for you ranging from traditional analog devices to 100% digital and programmable hearing aids!

I've had very good experiences here with both the staff and Dr. O'Halleren. Very professional and…read morea small office setting. Totally recommend them.

From the owner: Dr. Gerard O'Halloran is an ear, nose and throat doctor that specializes in: Nose and Sinus…read moreProblems including sinusitis and 'sinus' headaches, Children's ENT problems, Adult sleep apnea and snoring, Skin cancers of the head, face and neck, Facial Cosmetic Procedures including Botox and dermal fillers, Facial laser treatments and Liposuction of the neck.

I was here last week to get some impressions made of my ears. The Dr. Was very friendly and…read moreprofessional as was the receptionist. I found the cost to be reasonable and I would recommend this business to friends.

I have been wearing hearing aids since 1995. I have been a client of Doctor Zhou's for about 6…read moreyears. I am amazed at the difference in the quality and in the service I receive. Dr. Zhou works closely with me to ensure that my hearing devices are suited to my lifestyle. He has even adjusted them to accommodate the tones of my grandchildren's voices so that I may hear them better on the telephone! I appreciate his attention to detail and the way I can finally hear as I should. The cost of the devices is also very competitive. The warranty exceeds that of the other providers. I highly recommend him to my family and friends. Joy Lenz

I was aware of the occupational hazard to hearing of being a Dentist and I have enjoyed music my…read moreentire life, but I was only in my early 50s and doing fine...Right? I did get a bit frustrated sometimes when people mumble, especially girls..Why don't they speak loud and clear like me and why can't my family leave the TV at a reasonable volume? I reluctantly agreed to a hearing test at the urging of my daughter. I am bald so hearing aids are out of the question..Right? As a health care professional I was aware of the fact that Hearing aids improve mental focus and slow dementia and I'll admit things weren't coming as quickly and easily as when I was younger. Hearing aids have opened up a whole new world adding richness to my life. People no longer avoid talking with me and started treating me with more respect like I was suddenly more intelligent! Best of all I am now enjoying hearing my beautiful wife, children and grand daughter as never before. I m still surprised when I talk to people about them and they are shocked when I take them out to show them saying "I can't believe it.. I never saw them" For Pete's sake I'm bald and don't like hats. I wasted time and money trying discount in ear amplifiers but finally realized this is very similar to Dentistry..Its a service not a product. There's a huge difference in the end result depending on the provider. Fortunately I eventually found Amdahl Hearing Center. Thank you for your excellence in service and kind understanding. My life is fuller thanks to you Dr Chuck DDS

Regarding your request for a refund on your service contract: please understand that these…read morecontracts represent a commitment to ongoing professional care and maintenance. We will review your account to determine if a refund is warranted based on the terms of your agreement and the services already provided. I will contact you once this review is complete to discuss the next steps. Kevin Amdahl. Mr. Amdahl, This was a previous response to me. You said in it I will contact you. I had been waiting for you to contact me and when you did not contact me just like all other times I was told someone would look into this refund and I never heard back from anyone I posted that review on yelp. Yes, I think people should know when a client is ignored and your company does not respond or even contact me when the person I was working with is no longer available to see me. After the rude encounter with another employee taking the scheduled appointment I was told only a cleaning would be done and the was no time to do a service adjustment. She did not make any arraignment for me to see someone else. No call, text or email advised me about getting my hearing aids serviced. When I stopped in the front office said they would check-in about a refund even if it would be partial based on my last appointment. I never heard back from the St. Cloud office. I don't like leaving negative reviews but based on the way I've been treated as a client and then ignored I felt it necessary to get a response. Also to bring to your attention that something in the way of customer service was missing at the St. Cloud office. The way the service contract was presented to me it was like one appointment would cost as much as the contract and when I only got a cleaning it upset me that was an expensive cleaning. Thanking you for your further review of this. Peter Knutson