After having many problems with finding the right hearing aid and getting very frustrated, the…read moremanager Pablo, actually called me and we talked things out. He was very kind. I was not aware that he knew nothing about all the problems I was having, so to have him call me and apologize, that meant a lot to me. You don't usually find that in a lot of companies. He really wants to help his customers get the best positive experience he can. Thank you Pablo

sadly we made an appointment and told the receptionist that my step mom had medical assistance…read more then a week later the day of her appointment we get a call canceling her appointment because they don't accept Medicaid patients. my step mom had made a medical ride appointment from Delano with a 3 day advance now she has to cancel the day of. very poor customer service. if that is their policy the front desk should know it and let the potential client know immediately. I would give them no stars if I could. notice should have been given last week not day of. so disappointing!

Marshall Rosner at Sonus has been my hearing care professional since 2014…read more The Starkey hearing aids that he fitted me with have been outstanding and his service is great! I highly recommend Sonus hearing care professionals to anyone who needs hearing aids or just thinks that maybe they're hearing is getting a little weaker.

Two years ago I went in for a free consultation and left with new hearing devices. I had flunked an…read moreearlier attempt at wearing them, but Beth helped me find a style that worked for me. I was literally in tears being able to hear what I had been missing. Today was an annual checkup, which included a hearing test and cleaning my devices (and answering Bluetooth questions). You won't be disappointed with this owner-operated small business. They truly care about your hearing, and I feel like a friend as well as a client.

Dale and his team are top professionals in all things about the selection, use maintenance, and…read moresupplies related to hearing devices. I always evaluate a company based on how they are after the sale, and Dale and his staff are the best at helping me with any problem or any need. I have relative to my Hearing on an ongoing basis. If you are considering getting hearing aids, I highly recommend them!

I upgraded my hearing aids after about 3 years, and I really love the new ones. I was able to try…read morethem before buying, and that test wear cemented the deal for me. I hear so much better with the new Starkey aids. Jim is very responsive and worked with me to get the best fit. I really appreciate the person care and the follow-up.

Excellent professional and personal help with hearing aids. Jim Grant goes the extra mile to help!…read moreI highly recommend this place for testing your hearing, recommending brands of hearing aids, and helping maintain them. He also made a house call to help reconnect a streaming device that sends TV audio directly into my hearing aids!

I have been going to Quality hearing for many years and they have taken good care of me along with…read morefamily members. I have also recommended them to many people.

I came in to receive new wax guards and service for my family member's hearing aids. The staff was…read morefriendly and responsive, and made sure all my questions were answered thoroughly. I highly recommend Family Hearing Solutions to any individual seeking hearing care or service.

Multiple issues for a one star rating. Type of care was sub standard care quality was well below a…read moreprofessional audiologist delivers. I paid $5500 for my mom 78 and after multiple meetings we had to go another professional in Osseo. There were too many issues to comment too. My only suggestion ask for an actual degree, training as a doctor vs a simple HIS certification as this saved our investment by going to an actual certified trained audiologist.

Literally the first call I got someone who had zero clue what they sold. I gave up quickly…read more Bloomington location btw.​

Took my scooter in to be evaluated and reconditioned. The arms needed to be tightened up and the…read morebattery replaced. Also just wanted it to be safe. Jackson had my scooter for over four months (not during Covid). They said they changed the batteries, but no difference was seen. I was also billed for a trip of which never happened because we picked up the scooter ourselves. They did not tighten up the arms like I specifically asked them to. The receipt that they sent home had no dollar amount, probably because it was a waiver program. A company with integrity would cross their T's and dot their I's and complete the paperwork in its entirety. They don't return my phone calls when I inquire about what work they've actually completed We will never work with them again.