Professional (& Fantastic) from office young lady made the experience for my mother in law better…read morethan expected. She helped with unique insurance issues. We highly recommend BEST For Hearing.

Four thousand dollars later. I've been in their office five…read moretimes to get these working correctly. Every time I got the run around and the problem was never addressed. This product kept falling out and was extremely uncomfortable. Two years later they won't take a charge. What a rip off! The older man was extremely kind but I only saw him once. The younger man was short and condescending. I hope this helps anyone wondering about this business. Be well.

No longer. Audio Professionals. Changed names. Good, But…read morehearing Aids Way Too High. Lowest Over $3,500To over $8,000.

The employees of this company couldn't be more kind, considerate, or helpful. Earlier this week,…read moremy hearing aid slipped out. Although I searched for two days, I couldn't find it. Unfortunately, my little Pomeranian pup did find it! It was sized perfectly for his tiny jaw, made of plastic like his dog toys, and he was enjoying it greatly when I spotted him with it. The tip was missing and the part that goes around my ear had been personalized with his tiny dog teeth. It closed, but not like it used to close. Off to Audiology Professionals today. They examined it, repaired it, and were thoroughly professional in all respects. Many thanks to their staff.

I am an 81 year old Male who has been wearing hearing aides for 5 years. My first set of aides I…read moreobtained from a different provider and had difficulty getting customer service. In fact, as I write this, I am still awaiting a phone call from that provider (approximately 4 months now) concerning a failure of one of those aides. My wife and I finally agreed to start over with an Audiologist provider and pay the full cost for aides and get the customer service I had not been getting. We found Hearing Associates and Dr Redding. We started from the beginning with a hearing test and examination. Dr Redding explained in detail each step he took in determining which devices l would need. When I arrive, often just as they are opening, I am greeted like a family member and have NEVER waited more than 5 minutes for my appointment. From our initial visit to this day, my wife and I have been beyond impressed with Hearing Associates and Dr Redding. I was fitted with Hearing aides that Dr Redding, Based on his examination and testing of my hearing, felt would be best for me. They were NOT the MOST expensive model in that Brand But rather they best covered my type of hearing loss. My previous aides came with a device that would play television in my aides. This was an important feature for me as I watch TV a lot...and the device plays IN my aides and I can mute the external speakers on the TV...which doesn't disturb my wife at night when she is sleeping. It took me 3 Days to connect such a device to my TV using my former aides. Dr Redding showed me the device made for my New Aides and then DEMONSTRATED how to connect them to my TV. It took me about 5 minutes to make that connection when I got home. Every Question, Concern, and Fear I had about selecting my New Aides was addressed by Dr Redding. From the Initial Visit to today my hearing comfort and understanding of my devices and getting the most from them has been the paramount objective of Dr Redding and every staff member I have dealt with at Hearing Associates. I have Medicare insurance and NO coverage was provided, I paid FULL price for my New Hearing aides and services from Hearing Associates. I got MORE than I paid for!! My wife and I both feel our experience with Hearing associates has been beyond amazing. When I visit for an appointment, It is very much like I am spending time with a treasured Family member. That is something Money Cannot buy! I have a hearing professional caring for me and at the same time made a trusted new Friend in Dr Redding and all of Hearing Associates Staff. I heartily endorse and recommend Hearing associates to anyone in need of their services. Rev. Dan Shankle

Hearing and Associates changed my life. I lost my hearing due to a virus when I was in my late 40s…read more I've had many hearing aids over the years. The struggle to hear was exhausting, and I started retreating from activities and gatherings. Sandy researched the best hearing aid for my hearing loss. I have a social life again. The office and staff are fantastic.

Absolutely top notch. Very compassionate, kind and they listen to the patient and truly try to…read morefigure out what's best. They helped my husband a lot and I would recommend them to everyone. Fair and honest too. If you are struggling with hearing loss, give them a try.

Professional, Knowledgable, Caring and Compassionate staff! Excellent service!!! If you need…read morehearing aids or have hearing issues you must visit this office.

I have been so pleased with every aspect of Sound Hearing. About a year ago I walked into their…read moreoffice in order to be tested for possible hearing loss. The first thing Gary did was look into my ears and saw I had considerable wax build up and so he sent me home with some drops that would help clean out my ears. Now he could have tested me right then and there but instead he said come back once your ears are cleaned out then I can get an accurate reading on your possible hearing loss. That spoke volumes to me about honesty and integrity. When it was determine that I did indeed need assistance with my hearing i was taken through an extremely informative explanation of what devices were available. Through that process I asked what they recommended. The recommendation was not the most expensive but rather the one that would best solve my hearing problem and was ultimately the one I chose. I have been so satisfied with them as has my family. Service after the sell has been beyond my expectation. I just walk in at least once a month and get a thorough cleaning and replacement parts if needed as well as a supply of batteries all without charge. Sound Hearing has earned my business because of their professionalism, their knowledge of the various products available and their customer service. In each area they are outstanding.

The new owners/managment are nothing but hard-sell shysters who will shove an un-needed pair of…read more$7800 hearing aids in your ears, take your money and send you on your way. The hearing test was a joke. A week later I got 100x better testing and service at Costco, where I was told unequivocally that my hearing is not that bad and I wouldn't really benefit from hearing aids at this time. [*for context, both my husband & I were clients of the former owner, Leanne McEachern - an outstanding hearing professional who listened & cared]. This is NOT that place anymore. I'd give zero stars if that were an option.

I purchased new hearing aids from L. McEachern (who has since retired at the Newport Center. Her…read moreservice was professional, and I never had a problem for at least 8 years. In December I received a call from Keith who was technician there that I needed to bring my hearing aids in to be serviced as their warranty would expire by the end of the year. Keith said he was going to be out of the office for two weeks. After hearing nothing, I went by the office and was told that the hearing aids were lost. Three days later I went to pick them up. I was told that they were in a basket pushed back in a shelf. When they were brought to me, there was a large mold for the ears instead of the smaller ones. Also, I could barely hear. The receptionist checked the charger and said they were charging. I still couldn't hear. I went back again and was told to come back for a hearing test and to have them checked (on two different days! It was the first time in 50 years that I did not see the results or the comparison of earlier tests. I was told to come back and have the aids adjusted if they didn't work. I made an appointment to do just that. I was there for 40 minutes. No adjuster. I was told to come back in three weeks and loaned a portable hearing advice. I suspect !. That my hearing aids went to someone else, 2. My hearing aids were unadjusted in the final service so I would purchase new ones, 3. No one knows what they are doing in the new practice (This could be true as I never seem to get what I am supposed to have done). With such competitions with hearing aid selections, I strongly suggest you go somewhere else.

Let me begin by saying that the physicians, physician's assistant (PA) and nurses I've dealt with…read moreat OMG are incredibly professional. I have only good things to say about the aforementioned group of people. However OMG has hired on at least 2 medical assistants (MA) who lack in tact, professionalism and courtesy. At Southtowne I had personal medical information practically broadcasted across a waiting room for all other patients to hear. The same MA refused to follow up with a PA who worked in the same office which lead to me taking an incomplete series of tests, even after I persisted with the request several times. The NOW Clinic is employing an MA who thinks it's appropriate to leave tests results on voicemail in an ominous manner with absolutely no explanation of the results. I cannot even begin to describe the amount of undue stress this caused on my entire family. OMG would GREATLY benefit by raising it's highering standards for MAs and focusing on impriving efficacy with better training and oversight.

Would give zero stars if I could. Massive failure. First OMG randomly cancelled my biologics…read morechemotherapy, which endangers my life, but then they randomly dropped all of Dr Balsam's OHP patients without notice. When he retired they refused to reassign his patients and said "we aren't accepting NEW OHP patients", nvm the fact I've been with the practice for 20 years. The letter I received about his upcoming retirement said to call for further steps. I did and they said they can't tell me anything about further steps, can't reassign me to a new doctor, and I have to wait until he actually retires to see what happens. Fast forward a couple months and I call with a serious health concern and request to be seen, don't care by who ( in the past I've always just been scheduled with the crescent clinic), and was told "your doctor retired and we don't take Trillium so you're not our patient anymore, we can't see you." Incredibly unprofessional, disrespectful, and unethical behavior. Will be reporting to the Oregon medical board. OMG used to be a great clinic. Since Optum took over, they've become a dumpster fire. They also badly mishandled my Dad's treatment for years. They were giving him biologics chemotherapy for his condition as well, with zero oversight from any sort of doctor, and failed to have him overseen by a rheumatologist - the rheumatology clinic here failed me as well and is a total joke. He finally got his treatment handled through Slocum and is in much better shape now. He said he wasted years with OMG mismanaging his condition and unduly suffering due to their incompetence.

I am so happy! My audiologist maximized the approval amount…read moreand got me the best pair ever. They're rechargeable, Bluetooth-capable, and have a calibration app for various settings. I am in love. I never have to repurchase batteries. 3-year warranty with 1-year in-house service for calibrating or cleaning if needed. She really went the long mile for me.

From the owner: Schedule an appointment with our qualified Eugene, Oregon hearing instrument specialists for your…read morehearing loss, hearing aids, or a hearing test.

I had a great experience at the local Newport Oregon Miracle Ear office. The customer service is…read moreoutstanding and Jimmy and Krista are so helpful. They understand hearing loss and the how to work with individuals to achieve optimal hearing. They are kind, courteous and knowledgeable. We are lucky to have this office and service here locally.

Since Bill & Dale left the service has been poor and the treatment of customers is unreasonable…read more After a horrible experience at the Newport location and 6 months attempt to get help. I posted a negative review about the delays in getting service for the faulty hearing aids twice my wife got hearing aids from the factory that didnt work. (We purchased the high end that cost over $8,000). Miracle-Ear responded asking me to reach out to the regional manager. I reached out to Chase and he avoided taking responsibility and then told me that legally they were only required to do anything in the first 60 days so they were not going to do anything. In essence, because we allowed them multiple chances to fix their flaws and make things work they will not treat us like valuable customers. I will not be returning.