Paul Flynn gets a star because he is a nice man and maybe a good audiologist. I'm not sure. My…read moremother is 93 years old, and Paul inherited her from his predecessor. She is lovely, very disabled, in chronic pain, and quite deaf, except for a tiny bit of hearing in her right ear with an aid. Because she was incapacitated, I brought her hearing aid to Mr. Flynn to be serviced. I got it home, and it did not work even while changing the batteries daily. Subsequently, my mother took a fall and landed at Emerson Hospital and is now at Care One Rehab. She is now more helpless and cannot hear at all. We asked Mr. Flynn to see her there as he does house calls, and he refused. We know he does housecalls because one day my mother waited 45 minutes for an in-office appointment and he was seeing a patient at Newbury Park. When I requested he see my mom, he said, "I can't do that. I am full." If you. know Concord, MA -- you know his office is right across the street from Care One Rehab. I called five other providers who said, "We would come if she was already our patient, but can't do a first visit there." I called Mr. Flynn about this, and he doubled down. I am a licensed mental health professional and if this happened in my profession, it would be considered unethical/abandonment. I'm sharing this in case you are an elderly patient and may end up in the same situation.

I had a problem with one hearing aid; I saw two hearing aid specialists and neither one could fix…read moreit. So, I had no expectations that Paul Dole would be successful. He was warm, friendly and within thirty minutes fixed everything! So far, it's all good. Thank you, Paul.

HearSmart Audiology of Littleton helped my elderly mother resolve her hearing loss about three…read moreyears ago. Dr. Megan Ford, senior audiologist at HearSmart, conducted Mom's hearing test and recommended an Oticon hearing aid. After Dr. Ford adjusted the new hearing aid, Mom tried it for a few minutes, loved it, and we were on our way back to Mom's assisted-living residence. The entire process took less than an hour, and Mom has been happy with her ability to hear more clearly and participate in group activities. Since then, the hearing aid has performed flawlessly. But last week I received a call from one of the nurses at Mom's residence to inform me that her hearing aid's battery retainer broke and had disabled the device. I'll never know if Mom broke it herself or if one of the aides there snapped it accidentally while inserting a new battery. Anyway, I picked up the broken hearing aid and called HearSmart Audiology to explain the situation with the broken battery retainer. Amy, HearSmart's receptionist, asked if I could drop-off the broken hearing aid so they could assess the issue while I waited. Later that morning, I stopped at HearSmart Audiology and placed the broken hearing aid in the drop-off basket located outside the door of the office. As requested, I went back to my car to wait and watched Amy take the hearing aid inside. Within 15 minutes, a young audiologist came out and told me that he was able to install a brand-new battery retainer. I paid a very reasonable repair fee and the hearing aid was good as new! I was amazed they had spare battery retainers in stock and even more amazed they dropped what they were doing to repair Mom's hearing aid in a matter of minutes. I am writing this review to let others know about the superb service that HearSmart Audiology delivers. Highly recommended!

I can't say enough good about Dr. Ford. We called her because my mother-in-law was visiting from…read moreIreland and her hearing aid had stopped working; she was worried that she'd have to fly home in a few days without being able to hear anything. Dr. Ford's practice was not yet open but she offered to come by the house. Her manner with my mother-in-law (and also my busy toddler) was wonderful: kind, patient and professional. She took the hearing aid home, fixed it, and brought it back to us an hour later in full working order. My mother-in-law was so relieved and grateful - we all were, really. We can't thank her enough for the wonderful service and thoughtfulness. We welcome your practice to Littleton, Dr. Ford and will certainly refer anyone we know to you in the future!

They are only open three days a week. So if you have a problem on the days they aren't open, you…read moreare out of luck. Sort of seems like a hobby not a business.

Dayna listens, She speaks science in everyday English. She knows her craft in detail and applies it…read moreto fit her clients needs. Her receptionist is one of the best meeters and greeters I have ever met. And not insignificant for this 90-year-old guy, parking east easy and steps from the office door. I am a multidecade user of her services. Graham W June 3, 2026

From the moment I called the office in a panic with an ear emergency, I was treated with kindness…read moreand respect. I received a same day appointment with Dr. Katherine Ryan. Under her knowledgable and gentle care, the issue was immediately solved. Afterwards, I was given a hearing test by an equally competent doctor (sorry, I forgot her name). Everyone in the office was supremely helpful, even bringing me a cup of fresh, cold water to drink. I truly felt well cared for in this office and I highly recommend Dr. Ryan, her assiciates and team supporters. Thank you for making me well! Beverly Russo

I have been seeing Roney Desousa, Hearing Instrument Specialist at Audiology Services of Belmont…read morefor several years. He has provided excellent service for my hearing aides from cleaning them, changing my domes & assisting any hearing aide problems I may experience. He is as pleasant as he is knowledgeable in his field. I always feel confident in his ability to assist & I highly recommend him. In addition the entire support staff are very professional & friendly. Margaret Lynch

Initially I wasn't coming out here to do a review. Just Checking The Hours. And wasn't intended on…read morewriting a review. I saw this when I did my search. I came across 4.5 *****. How can this be true? I saw one star review. When I damaged my hearing aid. They gave me another one for a replacement. Until they could FIGURE HOW AND WHY! All I can say is that this business. Never makes us feel like an inconvenience to them. Wait time. Never I came in once without an appointment. They totally helped with my minor issue.

Expert care and fitting of hearing aids. Excellent attention to our concerns about hearing with…read morehearing aids in varying environments.

Mr. Hanna, (Who also is hearing impaired), was very helpful. I did not feel like I was in a sales…read moreoffice, but a personnel setting where he really cared. He did not pressure me what so ever. After going to 4 other hearing aid places, I trusted in Mr. Hanna, and purchased my hearing aids there, and I am very happy with them. I highly recommend Hanna Hearing Aid Center. At the very least, get a second opinion from him. I think you'll be glad you did!

I have been going to Andover Hearing Center for over 3 years. Wendy is Wonderful. She always…read moremakes me feel good. There is no problem she can't handle. I would recommend her in a heartbeat. The office staff is also great, which is not always the case in all doctors offices. I have never had any kind of problem getting an appointment, and Wendy is always on time. Thank you.

Wendy did a tremendous job helping my father with his hearing aids. She also setup a system that…read morebroadcasts his tv audio directly to his hearing aids. It works great. He loves the system and not having to read close caption anymore. I highly recommend her. Thank you Wendy!

Samina saw our daughter (5 years old) after a series of failed hearing screenings at her…read morepediatrician. Although she primarily sees adults, Samina was EXCELLENT with our daughter and easily rivals any pediatrician or doctor at Childrens (our kids have seen many specialists there). Not only was the exam very thorough and professional but she clearly understood how to make a child feel comfortable and understand the exam process. We were hoping to find a local audiologist to avoid another trip/medical bills from Childrens and she was one of the best specialists we have seen in a long time. I can't say enough about the quality of care we received today. 10/10

I found Advanced Hearing Solutions just looking online for somewhere…read more local to go with good service. Samina Kahn is the audiologist and she is great! I have been wearing hearing aids for 60 years with a profound hearing loss. I am a difficult fit and Samina was great in getting me a very good aid and kept the costs in check. I have not been as pleased with my aids and services since the 1990's as I was here. Thank you, Samina

Although it took me months to talk with someone who didn't steer me wrong, once I got hold of Tina…read moreshe was immensely helpful and everything fell into place. My doctor, Dr. Ting, is everything I could want in a doctor--knowledgeable, thorough, and compassionate. She really seems to care about her patients. I'm happy to be able to revise my review.