I am extremely disappointed with my experience at this business. The front-end customer service was…read moreterrible, particularly from the woman who answers the phones. She lacked basic professionalism and customer service skills, and repeatedly screened my calls when I tried to speak with the manager. I was told multiple times that the manager was not in and would call me back, but he never did. When I first spoke with the manager, he sounded confident and repeatedly assured me that everything I asked for could be done. Unfortunately, it became clear afterward that he was simply yes-ing me to death. The job ultimately fell far short of what was promised. The vehicle wrap itself is poorly done. There are visible imperfections where areas were not wrapped properly. The interior sections are already peeling, and the area around the third brake light is peeling as well, something that should never happen with a quality wrap, especially given the amount of money I paid upfront. After several failed attempts to resolve these issues and numerous calls to the manager, I finally gave up trying to reach anyone who would take responsibility. I spent a significant amount of money, but did not receive the quality of work or level of service promised. I will be uploading photos to show the condition of the wrap. Beware of this business based on my experience; they do not stand behind their work or their customers.

Jeff did a phenomenal job on new my car for full tint package. Best tint job I've ever had and I've…read moreowned over a dozen cars with tint. I wish more people knew they do offer window tint service and their technicians are highly skilled. I love when someone pays close attention to detail, it truly shows.

I went to Walter with a request for a catalogue of my artwork He has been very direct and honest…read moreabout he could and could not do. He even offered to print a test catalogue for me without charging. I decided not to print any catalogue because the gallery was not going to cover the costs so I did not go forward with the order. Nothing was charged, he wished me luck with my exhibition and as soon as I will have an opportunity I will go back to him.

It's a wonderful world where you get both a personal, human connection with a talented designer and…read morean exceptional product. I've been printing brand assets for various clients for years, and I've never been disappointed with Harborside. I've made the mistake of going the cheap route at a large corporate printer (like Staples) before and that quality has been garbage. There's no consultation with large corporate entities, meaning there's no expert paying attention to what you want and guiding you in the right direction. If you're looking for a true partner who will guide, consult and help you make the right decisions on your project, this is the way to go. I'm not a designer, what the hell do I know? Grateful that Harborside has years of experience to make sure I deliver for my clients.

Went in with an Amazon box to return UPS. Gentlemen working in the counter tried to sell me a roll…read moreof tape when I said I did not need a roll of tape, he offered to tape it for me for two dollars. I have tape at home and at my job I could've taped it for free. When he would not tape it for me, he said it was a family business, nice way to lose future customers. Good luck, sir.

If I could leave zero stars I would…read more The gentleman working the front counter was extremely rude and was not about helping at all. I came in with my hands full carrying two boxes, and when I tried to put them on the counter, he yelled at me, "Up here. No, not next to the computer." Then he had no patience when I was trying to look at my printing label. Told me I shouldn't have put the boxes on the counter until I was ready and that I should be ready before. HE TOLD ME TO PUT THEM THERE!!

We used them again for a very last minute important request for a few high quantity prints with…read moreprecise requirements. They did an excellent job very quickly for an appropriate price. Said it before, but will say it again, highly recommended for print jobs.

Bryan is fast, efficient and produces a quality product. Our business cards look crisp and clean…read more It was above and beyond. The best part is that he delivers your product and the Price is Right! Run, don't walk to Northeast Ink for your graphic design and printing needs.

My wife and I just had our wedding last month and Bryan helped us immensely on a variety of…read moreprojects. He designed and printed our save the dates, invitations, favors, and even some homebrew beer labels. Everything he did came out great and he was an absolute pleasure to work with. Our wedding wouldn't have been the same without his help. Thank you Bryan!

Todd's has done an amazing job for us. We moved to them for all of the Essex Tech lacrosse uniforms…read moreand swag. Can't say enough about them!

Guy who runs the shop has no clue what he is doing is extremely unprofessional. Its been a year and…read morenever sent any of the things we ordered. Save your money and run away

I went to Riverside Press to have some brochures printed. The Owner, Steve Prud'homme was…read moreextremely professional, courteous, and helpful to me throughout the process of the design; layout, paper selection, and even extending through 'proofing' my final copy and picking up errors in font differences, etc. which allowed me to make the corrections. This was a process I was not familiar with, but Steve was very helpful and patient bringing this novice through from start to finish. I highly recommend Riverside Press and Steve to anyone who has a printing need, and wants it done by a real Pro. I could not be more satisfied.

I did a data shred drop off. My needs were small, one full trash can. The price was right at $50…read morefor my drop off. The communication and process was a bit off. As instructed on the drop off page of their website I called them to tell them of my drop off. First, I called in the morning to establish my understanding. The woman who answered confirmed my information and I was told to call when I was close, which I did. In my second call, ten minutes away, I was given directions and to go to door #7 not clearly marked). I was also informed, for the first time, that they did not take credit cards for drop offs. This meant I had to go get cash. As I arrived, one of their trucks was pulling in. He wanted to get into the bay of the garage. I asked him about drop off and he said he would call. This guy was very helpful and friendly, he entered the building, which clearly had credit card indicators on the door. If not for drop offs, for whom, as pickups would not see the door? Once I emptied my documents into the barrel, the truck driver emptied the barrel into the truck shredder. I don't think they have an on-site shredder, maybe just truck based. He took mt money, but then had to go looking for change. I only had twenties, as I was not expecting a cash exchange. So, good price, nice guy, got my shredding done, but it seemed a bit haphazard. Could work on processes.

Do not rely on these people to show up. They missed our appointment one day so I called to…read morereschedule and they never showed up for the 2nd appointment either. I wasted a whole day waiting.