Avoid this UPS store!! The staff are helpful, but Nick - the manager, -has very poor interpersonal…read moreskills and escalates challenging situations by blaming the customer and refusing to engage in any meaningful way when problems occur. When my package was sent to the UPS "Fraud Department" due to a glitch in the UPS system (their computer issued 2 receipts for the same package: one for shipping the package and another for payment), Nick stalled for months. Even though the Fraud Dept told me they had the package and it was safe, that they just needed confirmation from the store manager, UPS eventually lost the package. Nick then told me UPS acknowledged that the loss was their fault and would issue a full refund for the contents of the package, even though the package was not insured. I didn't hear back from Nick for almost 2 months. When I stopped by the store, Nick told me that UPS would not issue a refund, and that he was in a big "battle" with the company about it. He refused to send me copies of his correspondence, or updates of any kind and said that this was for the "protection" of UPS. He then told me he was busy and it was a lot of work to enter all the info manually... so it's not clear that he ever did anything at all to get my package back or get a refund. When I told him that this had been a terrible experience, he told me that was my "opinion". When I said I had used UPS for years, but I didn't want to go through this again, he said I had "options". I asked what they are? Nick said I could "use FedEx or USPS"! This man should NOT be in a managerial position. I had used that store for years for shipping orders for our business, but I will never go back there again.

Damn I cannot believe I'm leaving my second 1 star review EVER and guess what -- it's for the SAME…read moreESTABLISHMENT!!!! STEER CLEAR from using this location, in fact, ANY UPS location for this holiday season (quite frankly, steer clear forever). Honest to god, I'm a very positive person so it pains me to have this much frustration towards anything, but holy hell. This store has been the root of my anger, stress and anxiety over the last 2 months. Long story short, they admittedly packaged my $800 tv (65") incorrectly and in result, delivered it to Texas completely destroyed. The best part? They're refusing to pay me back the value of the TV. OH WAIT -- I'm sorry, I think the best part has been this location completely ghosting my 25+ calls, 10+ voicemails, 10+ emails over the last 2 months. OH NO NO WAIT, I'm sorry. The best part might be me having to send my FATHER into the store to ask them to answer me since I'm now living halfway across the country. And they STILL had the audacity to ignore me. *Mind you, they were required to reach out to me with the claim's result 48hrs after it was processed -- they never did and instead just denied it -- so I quite literally had to open up 3 different complaints against this store desperately trying to have customer care help me while I have this giant smashed TV collecting dust in my tiny apartment* Here's the full story that's getting a lot of publicity Facebook (could have been avoided if they ever responded to me): I moved from Boston to Texas a couple months ago and shipped out a 65" TV (~$700 value) from my local UPS store. I was super nervous about shipping it halfway across the country and especially nearly shat myself when I was witnessing how careless the UPS worker was being with it (just to paint a picture: she attempted to place the TV SCREEN SIDE DOWN on the tiny metal scale to weigh it until I asked her to flip it over). Very IDGAF attitude, which is fine, but when I asked the worker if I could put insurance on it, or any extra protection, and she told me no. She proceeds to ring me up, charges me $286 to ship it out (almost shat myself again), handed me a paper to sign (spoiler alert: this is what f*cked me), and I go on my way. Fast forward a few weeks after I move, I unbox the giant package and see it's completely smashed. I tried getting in touch with the local UPS store - called countless times, left voicemails, emailed, sent my DAD to the store to ask them to respond to me, I TRIED EVERYTHING for a couple weeks - NO RESPONSE. Hell, I even sent in a Seargent in my town to talk with the owner - still didn't get back to me. I had opened a claim with customer care who told me it'd take 1-2 biz days for the local UPS store to get back to me with their decision to approve or deny it. Shocker - they never reached out. 2 more weeks went by, I kept calling customer care, they told me there's nothing they can do and they legally can't tell me what the claim's result is, only the local store can. (however, one rep did slip and tell me they denied the claim due to insufficient packaging) FINALLY, I got in touch with a great UPS representative who noted numerous red flags on the store's end: * packaged it for a 55" tv (10" too small) * packaged it for a 20lb item (it's 50lbs) * charged me an absurd amount to custom pack it WHEN THEY DIDN'T EVEN HAVE THE PROPER MATERIALS (the rep told me it's typically $50-$60, not $286) * *side note: you can tell by the lousy AF packaging in my photos that they had to ~get creative~ and tape two boxes together to be able to fit the TV inside (that they pretended was 10" smaller). I CANNOT.* The rep told me as long as I didn't sign a PSO form, this claim would certainly be passed and in return, I'd receive a check for the value of the TV along with the $286 I paid for shipping. She mentioned by signing the PSO form, you're refusing insurance/protection on the item if it's damaged from UPS. SADLY........turns out, that was the damn form I signed. I am livid beyond words. I keep replaying the moments in my head asking the UPS worker about protection and insurance and her telling me no.

I have known Miriam Klamkin since 1994. When negotiating a difficult time in my life, around 2002,…read moreI decided to have Miriam guide me through tax season. Steady handed and knowledgeable about subtle tax laws, Miriam was able to get me an excellent return. I have asked Miriam to do my Taxes ever since. Preparation is key, so I do follow Miriam's recommendations ahead of tax season to bring the best result.

From the owner: Miriam Klamkin is a seasoned tax preparer and advisor, with 17 years of experience helping…read moreindividuals, businesses, and nonprofits with their taxes and tax issues. She has also helped a number of coaching and astrology clients to success handling financial and other life situations. Miriam believes in keeping you informed while keeping your information secure, keeping you square with federal and state tax law, then finding the best possible financial outcome for you.

I can't thank LP enough for making a delicate family process so easy for us and for her warm and…read morecompassionate presence. Everything was fast, efficient, and smooth. Highly recommended!!

There aren't enough stars to rate Lisa's kindness and willingness to do what had to be done dealing…read morewith an awkward situation. Not only did she go way, way out of her way to help, but she did it twice after our first attempt to get a will notarized, failed due to circumstances out of her control. I've never done business of any kind with a more helpful, kinder person. She's top notch. You'll see.

Surprisingly painless to use them for our notary services! From what I understand this location is…read morelocally owned, which is great for the community. We scheduled a time online and showed up for the appointment. The gentleman behind the desk was quick, efficient, and communicative about the process. He was very friendly and we were on our way very quick, and for a reasonable price. Also nice - The inside of the store was properly marked to help people stay safely distanced during the pandemic.

This UPS location is a mess. They block cars in when dropping off packages and show zero care in…read morehow they handle deliveries. I literally just watched an employee throw a package straight onto the ground. They overcharge, and the customer service is awful. Do yourself a favor--skip this place and go to USPS instead.

Kind and considerate as well as competent professional who very expeditiously bailed us out of a…read morereal difficult situation when we were "stood up" by a different notary who booked an appointment ahead of time. Thankfully, Sofia was free and immediately got in her car and reached us in time.

A consummate professional. Great communication before and during our appointment, showed up on…read moretime, was efficient, and helped us with questions. I would highly recommend.

I cannot express enough how much I am grateful for this shop, my Evo would be dead if it wasn't for…read moreDave. Every part that I need he always has for my bike, and if he doesn't have it he can always get it in a few days. Price for parts is always good. His service is 10 times better than any Harley dealership I've been too so far. I never walk out disappointed, and I can ride this summer thanks to him.

I thought I had a confirmed appointment, but I didn't actually have one. We messaged on Yelp and…read morethen they sent me a random payment email that got filtered out of my inbox which auto-cancelled a few hours later. No call, no text, no follow-up email. Very frustrating.

I'm is disbelief how easy and convenient it was to work with this agency. Great service and…read morefriendly technician. When you factor in the logistic nightmare it can be to get fingerprinted through a police station- using this company is a no brainer. Highly recommend.

I've watched at how the employees get treated by the customers. They come into the store expecting…read moreto be waited on right away. If they'd take a minute and actually watch how many things are going on behind the counter they may see these employees are doing the best they can. I watched as one man brought in a large fragile item to box. No matter what they did, it wasn't good enough. I also witnessed a lady start screaming at one of they employees trying to have him do something he was unable to do. Nice job Jake, Paul and Jacob keeping your cool. Candace

Manager is rude and so abrupt. Staff really tries but they have so much new staff. I asked about…read morecards and the manager rude blurted out- "oh my gosh... we haven't had them for two years". So much for a friendly response!