Awful doctor and staff. They will charge your insurance for all these scans you do not need. If you…read morehave an HMO good luck getting a PCP referral it could take 3-6 months. When you are in front of the doctor you're told things will get done and then his staff does none of it. You would do better to drive to Waco or into Dallas than to waste time at this office. Beware!!!

I have never had as wonderful care from a doctor he is amazing, caring and knowledgeable. Takes as…read moremuch time needed to make sure you understand everything. He specializes in cardiology and internal medicine. I'm 74 and I never knew I had an auto immune disease called C.R.E. S. T. I knew I felt bad but didn't know why. I have found some real help to be sure! The office is very clean the staff friendly. I highly recommend him.

I have been a patient here before and my teen had an urgent issue. They refused to see her and the…read moreoffice staff were rude and extremely unfriendly. Won't be going back here again. There are plenty of better doctors and offices in the area.

let me first start by saying the first few times that I've seen Dr. Johnson. She's been amazing and…read moreher staff was amazing. The issue came from when she moved from one hospital to the next. now that she's moved to red Oak her staff which is her medical assistant Myra, as well as her admin keep saying that they need to place me as a new patient when I have been going to her for quite some time, now that I'm a 'new patient" they are telling me that I can't get to see my doctor until December 2025. That is over a year to wait to see a physician. I have asked that I get a call back from Dr. Johnson so that she can do something or try to help, but her medical assistant stated I can't speak with her because I'm not a patient . so unfortunately, she has now lost a patient because it's ridiculous to expect somebody to wait a year to see physician or your primary care provider.

I normally do not go to this clinic; however, I could not get an appointment with my doctor on such…read moreshort notice so decided to set up an appointment with My Clinic. When arriving I was initially greeted by someone at the front desk. I was told who I would see for my appointment, nurse Gwen. After around ten minutes I was placed in a room and had my vitals taken. Once in the room they have a relatively minimalistic setup. There are around 2 chairs, a patient bed, and a small moveable desk. There was also a very cool touchscreen instrument near the patient bed which allowed you to look up various conditions and also had a 3D anatomy feature. It took around 30 minutes to see Gwen after being placed in a room. Gwen was very sweet and succinct with both diagnosis and treatment.

I've had great experiences here. I initially went when I couldn't get my children in at our regular…read morepediatrician at Baylor. I've been very happy with good, quality care. They had a program for those without insurance that allowed you to pay around $30 per month and you could then visit for a copay. It sounds great for a solution to no insurance. I have gotten shots for allergies, been treated for routine colds and flu and they treated my husband for more specific/special issues and referred him to a specialist when it went beyond their expertise. I only give 4 stars because they have been randomly closed on more than 1 occasion when I drove up there and at times the wait is long but not unlike other medical offices. I'd highly recommend.

The care I received was on point and the atmosphere was great, it was a short wait time the office…read morewas clean great doctor office experience top notch care just amazing quality and great staff.

This office had me waiting over an hour to be seen. When I questioned the lack of timeliness and…read moreadvised if this lack of respect for patients time is normal the staff appeared irritated at the question and so did the physician. Sadly they didn't seem to think that because I'm a patient I should have my time respected just as they want theirs to be. Needless to say...they sent a letter terminating care

Went to see about what appeared to be a growing foot issues. Tramp to tow and hanger tow. Hammer…read moretoe is easily fixed the black to d from a injury. Glad to see they can both be fixxed.

Care is great if you can every get in to see your doctor or a doctor…read more.. Site is very clean office staff great , doctors always turning over. Not sure why, hope just for better opportunities

Have gone to Total Point before and the service has been wonderful. The Staff is always polite,…read morecourteous and professional.

From the owner: Total Point Urgent Care in Desoto is an easily accessible, affordable urgent care facility where…read morewalk-ins are always welcome. Our urgent care can help with nearly any non-emergency medical procedures, such as lab testing, occupational medicine, and even onsite X-rays. You can find Total Point Urgent Care in Desoto on the North side of the city, along I-35 East and Plaza Road with operating hours from seven to seven, Monday through Saturday.

Stopped in at 4am this morning to find a handwritten note on the door saying "temporary closed"…read more Wasted trip.

The CVS in Redoak is the pit. The Indian pharmacist has an attitude and tricks you out of your…read morepills probably for her own personal use. I had two prescriptions that were required 30 pills. She only gave me 15 and when I went back to her, she instantly got an attitude and tried to say that I was on a discount Program I am not I have full insurance. Please be aware as I think the pharmacist is stealing the drugs and using them for her own use.

The one star if all because of the " physician with no bedside manners "…read more I visited this urgent care because my regular PCP did not have any appointments available in the near future. I went in for a minor issue. The receptionist was good, and the medical assistant was kind and helpful. After being taken to an exam room, I was asked to collect a swab and then return to the room. After a somewhat lengthy wait, the "doctor" came in. Unfortunately, my experience with the "physician" was disappointing. There was no introduction or greeting. He immediately asked, "What's wrong?" Which in my head that is very rude!! After I explained why I was there, he quickly stated that the swab would be sent to the lab, that results would take about two days, and that someone would call me with the results. The visit felt very rushed, and I was essentially dismissed without any further discussion. There when my $200+ visit!! I paid for a very unprofessional "physician" !!!! I would have appreciated a proper introduction, better communication, and more professional bedside manner. In fact, I never even learned the doctor's name. While the front office staff and medical assistant were courteous, my interaction with the "physician" left a negative impression. I hope I do not find myself needing urgent care again, but if I do, I would not choose to see this doctor!!! More than a 2 week update: no calls for results of the swab test done , I wish I could give a no stars!!!

This visit was at the Desoto, TX location, next to Kroger grocery…read more I took my fiancee' into this location on the afternoon of 7/25/2023 for two issues. One of which was a possible wrist fracture and the other, an (pet) animal bite. We went directly into the office, not knowing that an appointment was needed. The young lady at the reception desk was very understanding and pleasant but had to direct us to the online portal to make an appointment, which we did. We were seen by FNP-C Koffi, who was very pleasant and was very focused on the patient and getting an accurate diagnosis and proper treatment. We were very pleased with her care. X-rays were necessary for a possible fractured wrist and were completed very quickly. The photos were sent to an Xray tech for interpretation and were returned in about 15-20 minutes. This is a very reasonable timeframe as well. The animal bite was examined, did not show any sign of infection at that time. Ms. Koffi instructed us to monitor it and if it became infected, to call back in to the office and we would be prescribed antibiotics as treatment. The visit ended with us paying the expected price and leaving the practice feeling very good about the visit. I wrote an initial review using the link that came to us via text message, stating that we had been very pleased. THE NEXT DAY, on 7/26/2023, the animal bite was distinctly infected. My fiancee' called back in to the practice to get the promised prescription. She was told that this was not possible. She would have to pay for a 2nd visit, or wait until Ms. Koffi returned to duty (48 hours later). I stopped by the office on 7/27 to confirm this and a different reception desk attendant told me that this was correct, there would be no prescription written without additional payment or waiting for Ms. Koffi to return. Imagine a health care company that will let an infected animal bite go untreated unless they extort more payment from you - or tell you to just let the infection simmer for a couple more days until the other nurse is on duty. This is not a health care company that cares about patients. In conclusion, I sincerely hope Ms. Koffi finds better employment in the very near future. This kind of organization has some very good people but is interested only in your money, not your healthcare.

My wife was coughing with fever, tested positive for flu A at this urgent care. They took her right…read moreback to the room. I also asked them to provide a test for me as well since I was not feeling good as well. Nurse Practitioner Ashley was kind with a great bed side manner, very knowledgeable and professional. Sophia the nurse as well as the attendant Chris were also very kind and helpful. This was our first time to use this location in Lancaster. We will definitely use it again if needed. 5 stars for sure, I'd give more stars if I could.

I would like to commend the workers at Care Now. Jordan was the first person I had contact with. He…read morewas very courteous and professional. He listened to my concerns and acted accordingly. Then there was Sophia! Such a gem! She was empathic, and she has a great personality. She was so bubbly, and she even listened to my boring stories! I don't know the physician's name. He took his time and answered all of my questions and concerns. I appreciate that. At first, I was skeptical about visiting; however, I would highly recommend this location.

On Labor Day Holiday, we woke up to our child in pain and very uncomfortable visibly unwell…read more Knowing that her primary pediatrician was closed, we sought Total Care ER. I am beyond grateful that we arrived there. From my call prior to Tee at the front desk, to our service from Terry, our attentive RN Crystal and great care from Dr. Lee - we were quickly seen within minutes and sent with treatment plan and prescription. We even received a follow-up message a few days later to check in on her. So much more than we receive from our primary. For many years, I've driven past this facility but on this day I was so grateful for their services. We will definitely return here as our first choice if a medical emergency ever takes place.

they'll deny you any care of you don't have a copay right then and there. i went in for an iv…read moretreatment bc i was dehydrated and they wanted 300$ upfront for water in a bag. i told them i didn't have it and they said they couldn't help me. so i asked "so your just gonna willing let me die i practically crawled my way here bc i don't have a car" and all they said was "sorry". that's not emergency care. That's "Selective Care" with a price tag.