I have been a patient here before and my teen had an urgent issue. They refused to see her and the…read moreoffice staff were rude and extremely unfriendly. Won't be going back here again. There are plenty of better doctors and offices in the area.

let me first start by saying the first few times that I've seen Dr. Johnson. She's been amazing and…read moreher staff was amazing. The issue came from when she moved from one hospital to the next. now that she's moved to red Oak her staff which is her medical assistant Myra, as well as her admin keep saying that they need to place me as a new patient when I have been going to her for quite some time, now that I'm a 'new patient" they are telling me that I can't get to see my doctor until December 2025. That is over a year to wait to see a physician. I have asked that I get a call back from Dr. Johnson so that she can do something or try to help, but her medical assistant stated I can't speak with her because I'm not a patient . so unfortunately, she has now lost a patient because it's ridiculous to expect somebody to wait a year to see physician or your primary care provider.

This one is our go to spot for a doc in the box. The staff has always been helpful and nice when…read morewe needed specialized help due to insurance issues. Drs are always helpful with questions. Of all the ones we have been to this one is our favorite and seems the most competent. We no longer live in Waxahachie, but we still drive out here for the service and health needs.

On 8/19, my husband was seen at Expedian Urgent care for…read moresevere dehydration and heat exhaustion. Upon arrival, the NP took relevant information about the patient's condition and ordered labs to include kidney and liver function, CBC, urine analysis, and IV fluids. After the NP drew the blood, he kept the blood needle in the patient's arm and decided to use the same needle (even though he admitted it was not the right guage) in the patient's arm and connected the IV fluids. After 45 minutes, no fluids were administered. He claimed that it was due to the needle size being wrong. But instead of inserting the correct needle so the patient could receive the very needed fluids due to his condition, the NP just put a blood pressure cuff around the IV bag in hopes more would come out. When that did not work, he released the patient without fluids. After 1 month of still not receiving results, we were then told that urinalysis and CBC were normal. When asked about the crucial kidney and liver function tests, we were told those were never ordered. Aside from the lack of communication from the office regarding the labs results, the lack of appropriate needle size for administering the necessary fluids was harmful to the patient. And to not order the relevant labs was also a mistake of the NP that could've been harmful to the patient. Since we did not receive adequate, educated medical care at this facility. We were forced to pay another copay and go to a reliable practitioner to receive the appropriate care.

The care is great from the providers, nurses. The issue is the autocracy in making an appt and…read morethe incorrect information on the portal. I had an appt for my 86 yo father on a Friday they listed as type of appt "hospital follow up" but he followed up after with the specialist that completed that. Then the app sends me daily messages to make a WellCare follow up. I ended up having to cancel the follow up appt I had for a month to turn around and change to WellCare appt for Medicare. Thing are way more complicated. I don't ask for hospital f/u appt they typed that in there. Taking off work for nothing Friday. So impersonal and God forbid you ask to speak to a person at the location, because who answers the phone is not at the location. It's so complicated to just see the doctor

They are terribly unorganized. They kept sending me bills for no show appointments, even though I…read morewent. Turns out, they had TWO accounts for me. Of course I refused to pay, as I went. But they never removed the charges...even though they fully admitted it was their mistake. Sent my "late bills" in to a collection agency. Not only that, good luck getting to see the same dr more than once. I could go on, but I won't. It's to much. I'll end it with how rude they are. Customer service is terrible.

This place is horrible. Came on my husband day off to get a DOT exam for his work. They took…read moreforever to call him to the back then when they did he sat and waited in the room for over an hour when I finally got tired or sitting in the cold lobby and he text me and tells me he is still waiting to see the doctor. They were not that busy at all when we came in 4 people in the lobby when we got there. The clerks take forever to process the patient to be seen. . Not "Express" at all. If he didn't need to get his DOT done we would have not came here. Now that I have came here I will NEVER EVER come here for a urgent care need or visit. It's absolutely ridiculous and no care for they persons time

Terrible experience. The front desk was very kind, but the "doctor" was very rude and had no real…read moreknowledge. If you don't test positive for COVID then there's nothing she would do. Janelle was the rude "doctors" name. She refused to give her last name, that's a first to hear from a "physician". Due to her extreme lack of knowledge and unpolished behavior I'm assuming she's not an actual doctor and just someone they use to push people through so they can charge insurance.

On June 12, 2026, I went in to this location for a possible UTI, BV, or bladder infection. I…read morepreviously had a regular Gynecologist but he retired and I'm in the process of finding a new one which explains why I came here in the first place but never again!! I saw a nurse practitioner name Carolyn Brown, FNP-C. She gave me instructions to examine and swap my vagina myself I have never ever felt so discriminated on I will be reporting her to other medical agencies, including getting some legal guidance. I mean, what did you go to school for whether I wanted to be examined or not that should have never been an option and that should've never came out of her mouth. If I can give -0 I would

I had an office visit at CareNow in June. I paid with my debit card. After the visit a few weeks…read morelater. I got a text about an additional card. They did not allow me time to respond and took it amongst themselves to card my card the additional cost. I will never and I still had to be seen by my primary care physician for the same reason I went there for......-0 Stars the one is to post my review.

Went to see about what appeared to be a growing foot issues. Tramp to tow and hanger tow. Hammer…read moretoe is easily fixed the black to d from a injury. Glad to see they can both be fixxed.

Care is great if you can every get in to see your doctor or a doctor…read more.. Site is very clean office staff great , doctors always turning over. Not sure why, hope just for better opportunities

I went to Advantage Healthcare for a COVID test. I have went to other places for testing and not…read morehad the care I received here. They are professional and caring. I had to call a few times and the ladies I spoke to were helpful. They do what they can to get the results back as soon as possible.

Worst place ever! Take your money right when you get…read morethere's. Put you in a room at 80 degrees to wait for over an hour. Terrible service. I won't ever go back there again

There is either a disconnect between billing and the medical staff, or customers are being…read moreintentionally overcharged. I have a good primary care doctor. The hospital, though, charges much more than needed. The only way to help yourself is become an amateur billing specialist and notice and dispute the terminology used. Honestly, the Methodist system is more comparable in its billing to other hospitals, and seems better connected to specialists in the area, so it is a better option. If you are ill you don't want additional stress from fearing you will be price-gouged.

Dr Jesus Trejo is an awesome Dr. I've seen him twice…read more The horrible part is getting in. It's not that they are too busy..they are just too incompetent. They won't renew my blood pressure meds because they want me to visit Dr. Trejo. I've been on a "waiting list" for two weeks. Got tired of waiting and called again today. This time I was told the reason for the delay in getting an appointment is because I had an outstanding amount due from my last visit.