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    2.3 (89 reviews)
    Closed 8:00 am - 8:00 pm
    Updated 2 weeks ago

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    8 years ago

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    4 years ago

    Horrible service first of they have attitudes. And second off it took me two hours just to go take a drug screen. Like cmon

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    Review Highlights - CareNow

    My family physician retired 5 years ago I have been going to Care Now since.

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    Baylor Scott & White Urgent Care+, Cedar Hill

    Baylor Scott & White Urgent Care+, Cedar Hill

    2.5(49 reviews)
    0.4 mi

    I went in to get my hand stitched up on 06/06/25. They were nice initially as the front desk person…read moretook my insurance and payment. Once I got to the person that was going to stitch my hand otook one look and said that he couldn't do the procedure. He told me to go to the emergency room. I stopped by the front desk and I was told I couldn't get my refund of $65 copay although no work had been done. She then said that she would contact the manager and told me to call back as I left for the emergency room. I called back on 06/09/25 speaking to a different front dest person telling me I should have tried to get it on 06/06 and I told her I did. That young lady called me on 06/10/25 leaving me a voicemail saying the manager denied my request for a refund because the male nurse did take a look at my hand. I tried filing a complaint with the Better Business Bureau but they are not accredited with them. I will never go that particular office location again for nothing. My bank is going to reach out to them. Everyone avoid them and don't give them any business until they do right by their customer. I hope this helps someone because I've learned a $65 lesson.

    ULTRA SLOOOOOWWWW. And ofc there is no point in making an appointment or filling paperwork out…read moreahead of time, it won't speed up the process. If you must come here get here before the staff and be the FIRST person to walk in.

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    Baylor Scott & White Urgent Care+, Cedar Hill
    Baylor Scott & White Urgent Care+, Cedar Hill - Lobby

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    Baylor Scott & White Urgent Care+, Cedar Hill - Lobby 2

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    Lobby 2

    MD Kids Pediatrics

    MD Kids Pediatrics

    1.5(24 reviews)
    0.3 mi

    this office is not only ghetto, but they take hours to get you seen. you spend 45 minutes in the…read morewaiting room. 20 minutes with an inexperienced young "nurse" to chart you. get in the room and wait 45 minutes to an hour for the provider. repeat everything you told the young "nurse". providers only spend 5-7 minutes in the room with you. I have often seen providers hanging out in their office twiddling their thumb. avoid this location at all costs. my kids were with mychildrens and when they sold all their patients to mdkids I figured we might as well stay because my 18 year old has been with them since birth. this will be her last visit, she could continue care until she is 19, but the level of incompetence and lack of respect for patients time is infuriatin.

    I hate this location is receiving such negative reviews. I've taken my toddler here once and it was…read morea great experience. We were seen on Christmas Eve, after my two year old wasn't getting better from being seen the Friday before and diagnosed with a viral infection. No tests were ran and nothing was given, aside from the advice to let it run its course. I was already using a humidifier, honey for coughs and keeping her isolated from groups and they just told me to keep doing what I was doing. Well the Monday of the following week, her symptoms continued and she started spiking a fever. Her normal pediatrician was booked and couldn't get us in that day and they were closed on Christmas Eve. I decided to take her to this location, for a second look/opinion. The male Dr who I believe is Dr. Mancia, was very informative and helpful and even though her symptoms were going on a few days, he still tested her for flu, rsv and covid and she ended up coming back positive for rsv- which completely overwhelmed me as a first time parent of a child who has only been sick twice. He provided me with a lot of advice and things to do to ensure the rsv didn't move into her chest and prescribed a breathing machine when I asked about one. I felt my concerns were listened to and taken seriously, even tho he did agree with the previous urgent care I took her too, stating no testing or medication was necessary for a viral infection. I'm especially glad she was tested and we were given a diagnosis, because had I of not known it was rsv we would of celebrated Christmas the next day with my parents and brought her around my immunocompromised father. We spent Christmas alone as a family while we waited out her contagious period and while that was sad, at least I had more information on her diagnosis and kept her away from getting others sick. I appreciate Dr. Mancia and the fact that he didn't brush my concerns and emotions off, because upon hearing she was positive I did freak out a bit and he reassured me her chest sounded clear and he doesn't anticipate her getting worse. The only minor complaint I would make, was the front desk wasn't very warm at check in- but it was a cold, Christmas Eve morning and they had a lobby full immediately after opening and a lot was going on to get everyone checked in and separated. I would definitely bring my daughter back, if her pediatrician isn't available. Thank you guys so much!

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    Katherine A. Pederson, DO

    Katherine A. Pederson, DO

    3.0(2 reviews)
    9.9 mi

    Katherine Pederson, DO, MS 1757 Broad Park Cir N #201,…read moreMansfield, TX 76063 Family practice physician I advise anyone using katherine Perderson to review your billing and make sure your insurance was billed for what was actually performed. I was hoping the manager of the facility in mansfield would call me back again how she said she would, so we could resolve this issue. (But after the first call i have not heard back. )Simply because "the doctor" says they performed something doesn't make it true. There was no thorough investigation done. This billing issue was dismissed way too quickly. Anyone can be "nice" and willing to listen, but there actions after is what pushed me to write this review and make others aware. 1. Appointment was made for a first visit that they said was mandatory to establish a relationship. When we arrived to apt. We specifically stated to several employees before being called to the back no physical exam was going to be done. Weight was taken, lungs were heard, blood was drawn. Doctor Katherine advised to schedule physical soon on the next visit. Before leaving the office they told me doctor katherine had changed the visit code and billed for yearly physical. Which they also looked confused as to why. No one had answers. I had to wait till manager called later that day. I told the manager We were told several times by several employees it was just a first visit to establish relationship. And $10 copay was charged, manager did refund after I first spoke with her. But the $10 is not what bothered me it was the doctors actions. All I wanted was for them to code the billing correctly or actually perform a thorough physical exam and any professional that cares would. But instead was told that the doctor may not be a good fit for us. And that she was attesting she did perform it. So they couldn't do anything about it. After talking more with manager, she said she had to talk to katherine again and would call me back the next day. I waited until about 1pm and called them since i had not recieved a call. And was told manager was in a meeting. She advised the employee assisting me to read off the notes. I didnt think that was professional. The employee said she would have manager call me back. I was expecting a solution of either billing code correction or a thorough physical exam performed, not the bare minimum. Which just really makes me sad. In person the doctor seems great it's the behind the scenes actions like billing that I don't understand how a doctor can take advantage of patients like that. If what she did was a physical she definitely did the bare minimum required to get away with coding the visit as a physical. So please review your bills, it's something that most of us don't normally do and just pay. Or we don't look because it's covered by insurance, without realizing our insurance is paying for things we didn't even have done.

    Dr. Pederson is a wonderful person and doctor. I would describe her as old school, where the…read moredoctors got to know you and treated you as a person and not just as a chart number. She sits with you and talks to you and makes you feel comfortable. It also doesn't feel like a typical doctor's office where you can't relax and you feel on edge the whole time. A lot of times doctors rush in and out and you feel like they listened to you. She's listening and she's taking it all in and she cares deeply. I would say I highly recommend her, but it's a catch-22. With writing this review I think she's wonderful, but at the same time I like being able to get my appointments with her. Also, my 11-year-old daughter sees her and just loves her. We followed her from Midlothian because neither one of us wanted to find a different doctor. She's just so great.

    CareNow - physicians - Updated May 2026

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