Just called this office and waited about 20 rings before I got to speak to a receptionist…read more The only doctor (a gentleman and I wanted to see a woman) taking new patients has appointments starting this July, 5 months from now. So I take it as a "NO way will I be seen until then."

Dr.Georgekutty is the best doctor I've ever seen. Her office help needs improvement though.read more

I had some concern coming here reading the bad reviews, but i was meet with nothing but kindness by…read morethe staff. The women working the front are so nice and funny! They made sure to make me feel welcome, as well as Dr. Karla Dick. The phlebotomist was very quick with drawing blood and made pleasant conversation while doing so. Overall, appreciated the whole staff and their kindness!

This place is incredibly unprofessional. Dr. Boone left me sitting in her office for an hour and a…read morehalf and at one point she came in the room and then said "Oops, wrong patient!" and left. I could hear her in the next room laughing with another patient for about 45 minutes before a nurse finally came in and asked if I could see a PA. I said yes please, I just need a prescription refill, it will take 30 seconds. Then when I complained to the PA about waiting for so long she laughed and said "you should have asked! I was just sitting in the other room doing nothing for like an hour." Horrible experience, wish I could rate 0 stars

Urgent care but does not have ability to do blood tests. Diagnosis is made by ruling out flu/Covid…read more& taking symptoms into consideration. Don't waste your copay if you think you need actual labs done. Nice clean facility but dogs were in a cage nearby barking and growling uncontrollably. I felt bad for them. No one wants to hear all that noise through the walls when you are not feeling your best.

If you make a reservation, you don't have the long wait. Excellent care. I have been here a few…read moretimes already and never had one single issue.

I have been under Doctor Beadle's excellent care for last 4 years, he is a very knowledgeable,…read moreprofessional and very caring doctor. Doctor Beadle and his medical assistant Erika went the extra mile to help me working with my insurance to get that medication I needed. All of Doctor Beadle's staff is friendly, respectable, kind and helpful. I really appreciate Doctor Beadle and his team helping me with my health! They are the best!!! I highly recommend them!!!!

We've been Patients in the MethodistNetwork for over 20yrs .We have remained in-network, even with…read moreour last 2 Doctors retiring. We've always received compassionate care, respectful interaction & comfort in knowing that our Dr cared about us as human beings. That changed with our most recent move to Dr. Eric Beadle. Our PCP before was Dr. Kathleen Humphries. She was kind, empathetic & she listened to our concerns, always looking for ways to put us at ease, help us understand the HealthPlan she recommended & answered our questions with patience & concern. She always went beyond the boundaries of black & white, to customize our care to our special needs. For example, we've had times in the past where the blood pressure medicines that I was on just didn't seem to do the job but we always worked to find the right balance, to get it back under control. During the times when it was "out of whack", she instructed her staff to approve my refills on those medications, even if I couldn't get in right away, because she was truly concerned about my health. Not a rigid policy of having to actually see me in person to authorize a medication refill. Any time that she was concerned about my HBP readings, she would call me, to see what we needed to do. I truly admired how she put my care first & treated me as she would treat her own family. Unfortunately for us, she retired. That care & compassion is what we have come to expect since all of our Doctors seemed to carry that same desire to form relationships with their patients, beyond the Patient File. The Doctor before her, who also left the practice, was also kind, compassionate, caring, respectful & decent. He was a good man, as well as a good Doctor. All of the descriptions above would not apply to our recent experience with Dr. Beadle. My Pharmacy had sent over refill requests for my BP medicines & they were denied several times. The Pharmacy said that they had no explanation & suggested I email the Doctor, to find out what happened. Our Pharmacy was so kind that they actually loaned me a few pills, thinking it was just an error. I messaged Dr. Beadle's office through MyChart & explained that I had been without my medications, that my BP was spiking daily and I told them how it was affecting my health. I told them that I thought it was cruel that my refills were being denied without any explanation & reminded them that they take an Oath "to do no harm". I explained that Dr. Humphries always approved my refills because of my issues with BP in the past & I told them that I was now regretting our switch to his office since she retired. I have been suffering without those medicines. What I received shocked me. I expected a response, providing a reason for the denials but also perhaps an apology for not getting those filled sooner, knowing my health issues, or at least questions, to see how I was. Instead I received a message, from Dr. Beadle saying that he would fill my Rx for 30 days in order to give me time to find a new Doctor. He even blocked me from being able to see another Dr. in the same Office. My jaw dropped. In my 20+ years seeing Doctors at all levels of Specialty within the Methodist System for our family, from Surgeons to Neurologists to Pulmonologists, I've never been treated so unprofessionally. I had not cursed, insulted or threatened anyone at the practice. I had not messaged or called incessantly or harassed anyone. I had only expressed frustration & fear for my health, as chronic HBP can cause Strokes, damage your kidneys, cause anemia, non-stop headaches, etc. Uncontrolled HBP is dangerous. I messaged once & that was his response. He basically said to me, "Not happy? Go somewhere else." That is not professional. That is not compassionate. That is not empathetic. That is not kind. His response was cruel, immature, petty. Once again, I have never experienced this type of behavior from ANY Doctor in the Methodist system, until Dr. Beadle. I am filing a Complaint with the Texas Medical Board & would not recommend him to anyone.

I had been a patient of Dr. Ongangi and appreciated her care, but unfortunately, I made the…read moredecision to leave her practice due to repeated negative interactions with her front office staff. During my most recent phone call, I was consistently talked over, my concerns were ignored, and I was met with dismissiveness rather than support. When I politely asked the male receptionist to speak with a manager, he instead transferred me to another staff member. That associate raised her voice at me, repeated the same unhelpful information, and made no effort to address my concern. I was told management was unavailable, which felt like a brush-off. No patient deserves to be treated with such hostility or disregard--especially when simply trying to get clarity or help. While I had respect for Dr. Ongangi's medical care, the toxic front office culture reflects poorly on the practice as a whole. I hope the management takes serious steps to improve how patients are treated. Until then, I cannot recommend this practice.

Their front end staff are the nicest. They are prompt to answer any questions and extremely…read morehelpful. This type of excellence isn't really present anymore in the front office staff of a busy practice so I wanted to shout it out and let them know, they rock!

They are phenomenal but it is extremely hard to get ahold of anyone over the phone…read more Dr Butler is very kind and takes time to discuss your issues while explaining what's going on so you understand the treatment.

I'm so grateful that there are actually physicians who listen and understand your concerns. They…read moreaddress your issues and make a plan for treatment. Easy to get appointments. I usually see Ms. Hermine or Dr. Butler, but you can see anyone and expect to receive the best care. Thanks to all of you for being there for me! DebM

i had the best experience with these guys. from the front desk staff, to the doctor and nurse. all…read morevery sweet and professional. got me in and out. acknowledged my concerns and listened to my worries.

Terrible place doctors will have you waiting an hour plus just for x ray results i highly recommend…read morefoing somewhere else the staff here are very slow mentally and physically

physician, very comprehensive and identifying any medical issues and potentially other outside of…read more expertise where she would refer me

Dr berkoff is one of the most caring loving doctors that you can ever want to know she goes beyond…read moreand above I will put my life in her hands any day she's very thorough when it comes to the woman's body and this I admire her so much and her staff is so sweet and kind I would trust her with my life she is amazing amazing the sweetest doctor you could ever want to have I would recommend her to anybody​