I am waiting for my prescriptions while feeling horrible and nothing...I've called twice, all my labs are in...I cannot get help. no return phone call, nothing. in the meantime, I'm at a loss for help and have been charged almost $250 and a months wait with no help. I think I've wasted my time and money. If you need menopause help quickly, go elsewhere. Signed, Still Miserable Update: I called corporate and they got in touch with regional, who then got in touch with the office. The office finally called me. It turns out that Lilly, the NP I was seeing, has left the office and my stuff just completely fell through the cracks. My scripts have now been sent in, finally. However, I'm wondering how things will be going forward and likely will be switching to a different provider as this experience has not let time feeling confident in the care I will be needing in an ongoing basis. read more

My experience was beyond disappointing from the start at this location. I have been in healthcare for more than 30 years and patient care has always been my biggest priority. With that being said, I know things can be busy or staffed and be shorthanded, but I'm not sure if that was the case. From the moment I walked in for my 1st appointment I felt very unwelcome! The receptionist barely acknowledged me was short unfriendly and almost seemed just irritated to be there. I have excellent insurance and I'm ver knowledgeable with insurance. She just told me my copay was $99 with no explanation, to me that was more than normal but I paid and will confirm with my ins EOB the costs. One of the responsibilities of a receptionist or front office is to set a 1st impression of a practice and this was a big failure on her part. The nurse that took my vitals was pleasant, the PA was great, knowledgeable and explained everything well. The second nurse that took my blood was outgoing and friendly, this gave me hope about my future appointments. I scheduled my follow up for a week later to review my results. On my second appointment there was a different receptionist and she was more pleasant. I was brought back quickly and a new nurse came in took my BP and explain another provider was here today than the normal one. She left saying she'd be in shortly. I waited 50 minutes no one ever came check in on me or explain why I was waiting so long! I would have been ok if someone came in, apologized for the wait and gave me an update but that never happened. After a hour of nothing I went to the front office and asked for a copy of my test results and said I've been waiting a hour no one has come in, I'll find another office. I was more shocked by the total lack of professionalism when she never once apologized and just printed my results out and handed them to me. I would not recommend this place to anyone I know. It's a corporate medical office and you would think they'd have better trading in place for their team. This was my worst experience ever and I still don't know what I paid for? Update!!!! As I thought I received my EOB today and they charge my ins more than $800 for a visit with a PA and blood work. Per my EBO I was only to pay $24. I'm not dealing with these people that abuse medical billing codes. I'm filling a complaint wit BCBS. I'll let them deal with their billing department. Always check your benefits and EOB most of these large Corp managed care facilities are run by business people that expect you not to catch their misuse of billing! read more

My mother was a patient at this clinic. There was nothing but problems trying to get any routine prescriptions refilled. My mother has now been without her Thyroid medicine for 3 days and still no refill called in even though she has been requesting the refill for 8 days. read more

Went here for labs and hormone check. My thyroid and triglycerides weren't great so adjustments were made and I feel immensely better already. They didn't push hormones as I don't need them and made me literally feel better by getting my levels back to where they need to be. read more

Came here to get complete blood panels done. Was told 350$ covered: The initial blood works includes the following labs: Total Testosterone, Estradiol, SHBG, TSH, T4, T3, Folate, B-12, Progesterone, FSH, LH, CBC, Vitamin D, Lipids, and a CMP. The provider may order additional labs after discussing your medical history and symptoms.  When i came back at my follow up appt, I found out they did not test for V D as advised. They also did NOT cover all the lab works that came back abnormal. The only thing the P.A discussed was 1 of my results, and focused in on that, while failing to tell me about the more serious abnormal ones(Not going to discuss my results in detail online). I reached out to someone in southlake and was told the manager of this location would be in touch shortly and 2 days later i still have not heard back...what a scam. Do not come here if you have issues and are seeking real help. read more

HerKare is absolutely amazing! The staff is wonderful and caring and they patient which is huge in healthcare! What a pleasant experience all the way around! read more

HerKare Mansfield | Women's Health & Hormone Therapy Clinic - Medical Centers Near Me - Mansfield, Texas

WOWWW!!! I can't say enough about Herkare in Mansfield, TX. I have been going to Herkare in Mansfield since October 31, 2023. From the time you walk in you are greeted by amazing staff . You can tell that everyone there truly enjoys their job and they are a little family. From the time that I entered their building and from the time that I left, I was treated like family. You can truly see that every single member of their magnificent team truly cares about each and every patient individually. Which is such a rare and beautiful thing. When I walked out through the door I had these amazing feelings well up inside me. 1. I felt like they had opened my cage and freed me from this prison that I have been living in for the last 7 years!!! 2. I felt like they had straightened my crown as I walked out. Then I thought to myself that if I felt my crown being straightened and myself being freed from this 7 year prison within...that how many others they have done this beautiful act of kindness for, as well . What a wonderful gift Herkare in Mansfield, TX truly is to the world!!! My hope and prayer is that Herkare in Mansfield, TX will continue to bless others the way that I felt walking in and out of their building and this feeling still radiating throughout me...that this will become a precious Ripple Effect throughout our community and anyone who enters into this INCREDIBLE place!!! *** I want to give a shout out to some incredible staff that have taken care me several times since I first began going there on October 31, 2023...Lily Alcas (my Nurse Practioner, Life Coach, and Cheerleader), Tori, Mo, & Sarai. Thank you all for making me feel so loved and very important to each and every one of you, beautiful souls . read more

The staff turnover is frequent. Other than Lilly, the majority of the staff is unfriendly and dismissive. Moe is extremely rude and prioritizes new patients over existing ones. For the most part, I have dealt with the negative experiences here because it's convenient to my home. I won't be returning to the Mansfield location. read more

I went for a bloodwork follow up. It was time to refill my thyroid and estrogen meds. I went to the pharmacy to pick up my RX's. They only had my thyroid meds. The pharmacy called and I called Her Kare also. I spoke to someone Literally three times and 2 out of 3 of those times , I was assured it would be there same day. Never was, so the 3rd time I was told they would ask the Dr to resend it. Still another wasted trip to the pharmacy. I have been out of my meds for a week now. And no promise that it will be sent to the pharmacy. Beyond Frustrated ! Now I see why they have so many bad reviews. read more

My husband and I loved the staff and doctor! They were extremely polite and answered all the questions we had. I just started my medications they recommended so I can't write a review about that part just yet. I would highly suggest this place for woman like myself that need help with menopause and answers and how to get through this stage of being a woman. I will definitely continue to go back! read more

I was really apprehensive about coming to a new doctor, but HerKare did an excellent job at making me feel at home. As a woman of color, I am used to not being listened to or dismissed and have been grateful for their care and concern. read more

This place has changed my life! I was so fatigued that I was sleeping my life away and feeling so depressed. Fixing my hormonal issues (that no other doctor could find) fixed the problem and I am back to living life at its fullest. In addition, these ladies are so warm and friendly that it is like hanging out with old friends every time I come to the clinic. Efficiency is the name of the game too, couldn't be happier that this doesn't all up all my time! The doctors spend as much time answering your questions as you need as well. I even have my husband hooked up with the low-T center too! read more

Completely incompetent office staff, Horrible first impression. If they are the first impression of the Doctors . I would not trust any one there. Be safe and be a advocate for your self!! read more

They are literally changing my life with their hormone therapy! I had gone to several other doctors about my hair falling out my nails being brittle and several other health conditions that I was having the other doctors had run previous test but never could come up with an answer for me as to why all of those things were happening to me. When I went to her care they did a full and complete blood panel as well as tested my thyroid with all the thyroid test possible to take. During the course of my visits here they Were able to finally give me some answers as to what was going on with my health. I have been receiving hormone therapy for a little while now and it has completely turned my world upside down in the best way. thank you her care! read more

I have bad white coat syndrome. So doctor visits create alot of anxiety for me, I was very nervous going in for my annual wellness check. .. Especially trying a new place. As soon as I walked in the door a very nice girl at the counter greeted me. She did a great job at easing my nerves.. Probably not even knowing she was calming me down but her sweet demeanor definitely helped my anxiety. I waited maybe 5 minutes in the waiting room/exam room for my initial visit and again for my follow up. The office is extremely efficient, clean, and well organized. Both of the nurses that took my vitals and bloodwork were super sweet and very friendly too. The nurse that took my blood did so without me having any pain or any feelings of discomfort. My Physician was Lou. She was wonderful. She sat with me and discussed all my concerns and answered all my questions. She was compassionate and thorough, she too made me feel at ease with the whole process. I left HerKare feeling a sense of wellness not only physically but mentally. As many people know finding a place to go where you truly feel cared for by the office staff, nurses, and the Physician is nearly impossible to find. Look no further, I'm relieved to have stumbled upon HerKare in Mansfield. I highly recommend them and most importantly Lou. read more

Disappointed- The office staff is friendly however when I initially called I said I needed to REFILL my thyroid prescription so I was coming into get my labs done and I asked for the cost they told me, However they did not inform me that they would not be able to fill any type of prescription if I were hyperthyroid so not only did I waste my time I wasted $$ now I am paying double-I wish they would tell new patients if they were hyperthyroid that they (HerKare) would not be able to write or fill any prescriptions.:/ read more

I have been going to Her Kare in Mansfield for over a year. I am very disappointed lately, regarding staff turnover , especially nurse practitioners. Given all the recent changes, it is really disappointing to see that the wait time has drastically increased. I literally had to leave the exam room and find an employee to remind them of my appointment time. The staff is not following through with Medication refills and it is terribly difficult to reach an employee via phone call. I unfortunately called the office on three occasions, only once was able to actually speak to an employee, who stated she would send over refill request immediately. Only, to be informed by pharmacy, it had not been sent, despite their and my repeated requests. So sad. They were so professional, caring and exceptional. read more

This place has helped me tremendously. I knew I felt off but wasn't sure why. If you think your hormone levels might be off, I definitely suggest coming here. My energy levels are back up and I feel like a new woman! read more

This was the best thing I could have ever done! I feel so much better! If you're struggling with low energy, reduced desire, or unexplainable weight gain, it could be hormone related and I recommend you check out HerKare! read more

I'm not really sure what they do here besides run your blood and give you the run around. Asking me if I have checked with an endocrinologist- why would I need to see a "real" doctor? I thought you were real doctors?!? Oh and I see a different "doctor" aka nurse practitioner every time. How does that help me? Ugh. Not impressed. Continuing the search for a Heath care professional that listens to thyroid patients! Update. Maybe this place would work if you just need some simple blood work. For me, having had thyroid cancer and being hypo for the last 5 years, I have come to realize I need to be seeing a medical doctor. read more

Love the staff here. Lauren is so patient with my multitude of questions! Hope the treatments start working!

The best women's clinic, one stop shop for all women's issues. They have been great with getting me back on track with my thyroid dysfunction.. read more

I've been to both the Mansfield and Fort Worth locations. The staff is very friendly. I'm usually in and out in 10min on a normal visit. They make it so fast and easy for me to focus on my health! read more

They take good care of me. After struggling with my weight, HerKare has me on the right path. The Lipotropic injections work well combined with exercise, I've lost 20 pounds. read more

This has absolutely been life changing! I finally feel like myself again after years of Doctors telling me I'm "within the normal range"

Being thrown into surgical menopause was horrible! I was literally losing my mind not to mention enduring all the symptoms that come with it. Finally i reached out to HerKare. They are heaven sent! So kind and patent. Never do i have to wait. There hours and locations make them easily accessible. NP Lauren Neil is awesome! read more