I called ahead to schedule an appointment with this stand alone EC from the waiting room of TCH…read moreafter waiting for 5 hours with out getting any form of treatment. We were seen right away and within 15 minutes, an actual physician came in to go over my 15 month old son's treatment plan depending on what the swab test results were.

First time to use an ER facility, after being unable to speak with PC Doctor. Selected Bellaire ER,…read morearea near PC Doctor. Overall rating of 5 stars, would have been higher if that was possible. The service was very professional and first class once we walked through the doors. All the staff that we encountered caring and knowledgeable. If ever we find ourselves in need of emergency care, this location will be our first priority for service.

My wife cut her finger cooking and it was fairly deep so we decided to go to the urgent care…read more Prompt attention, very short wait. The PA and nurse were great and explained everything they were doing and how to take care of the wound. Highly recommended

I don't know how this place gets so many stars anytime I've had any dealings with them it's been…read morevery inconvenient. Twice now I've tried to use the app to login and spent 30 minutes inputting the information in a redundant cycle only to get frustrated finally and to call them and they say oh we're only taking walk-ins. Well maybe post that on your app? Why waste peoples time's especially when they don't feel well. The response from the employee was well I don't have control over the app. My response to that is notify someone who does. And then they call/text you repeatedly about the past appoint that you made in the app but they had no record of. SMH

I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.

Quick, Professional, Friendly, Explains things. Love them. My daughter is very comfortable with…read morethem.

I'm so grateful to have come here today. Every staff member was kind, professional & caring. I'm so…read moreused to the front desk staff being rude & lacking not only professionalism but customer service. The lady at the front desk had a smile on her face & was genuinely kind to me. An immediate good first impression. Then the nurses & dr followed. The dr (I believe her name was Kristen but not sure) listened, was attentive, friendly, genuine & caring. I will definitely be coming back here if I ever need to. I am very appreciative, thank you all.

I've been here a couple times but this last go around they gave my son the wrong diagnosis. Said he…read morehad flu when he actually had strep. Looks like they read the wrong test. Unacceptable.

I had a MVA earlier this year. The staff (Gabby and Kevin)in the Physical Therapy section are…read moreprofessional and accommodating. Everyone works well together. Dr. Navid Nic has been informative, kind and thorough about my recovery. Thank you

It is with a heavy heart that I will have to part ways with the clinic. I had an emergency leaving…read morethe country for 10 days and the nurse refused to refill a medication that isn't a controlled medicine without me going to the office. I have been a patient for over 3 years and the fact that the staff could not accommodate anything to help was very disheartening. Time to find a new doctor. X.E.

Great Doctor and Staff! I had to pay $40.00 for the office visit, and $50.00 for an injection…read more Total of $90.00 which is "awesome". Most clinic make you wait an hour or so but not this clinic I only had to wait for maybe 15 minutes. Everyone was very nice and friendly, if you don't have insurance like so many people, this is the place to go. Great prices, and friendly staff, forget about the location of the clinic I can say it was clean and professional... Cindy C.

I have been under the care of Dr. Zeeshan Iqbal Shaikh for over a decade, and his expertise across…read moreinternal medicine, neurology, psychiatry, pathology, and metabolic disorders is truly exceptional. He brings vast experience in urgent care and emergency medicine, and even minor surgical procedures are handled with precision and care .I recently benefited from one myself. Dr. Shaikh is professional, compassionate, and attentive to patients of all ages and backgrounds, including children and the elderly. His multilingual skills and collaborative approach make him an outstanding physician who consistently goes above and beyond for his patients.

The people working in there are really nice , the doctor was nice and everyone else was also really…read morenice

If I could give zero stars I would. They admitted that they lost my appointment and would not let…read moreme walk in. The practitioner was very rude.

It was my first appointment at St. Hope's and I'll definitely be back! Dr Alonso was gentle,…read moreconversational and informative. He even managed to fit in a dental cleaning on the same day with Jahangir Akhtar. Jahangir's friendly and frank disposition put me at easy. He told me what to expect and check on me throughout the process to make sure I was comfortable. He even made time to answer my questions about organic and whitening toothpastes and hard toothbrushes. Great and friendly staff. Check them out if you can.

You will never get an actual person on the phone. It gives you 20 options and u still will not get…read morethrough to anyone that works in clinic or scheduling. Tried calling District office to file a complaint and same issue their, no one answered their phones. The only people who answer's their phones is Pharmacy. My Specialist was trying to reach them several times and could never get through. My Specialist even told me they had same problem with previous patients. Instead of investing in Lobby Comercials and podcasts that no one listens to, that money should be invested in phone operators who can answer pts phone calls. I will be filing complaints with these agencies about their poor customer service.

I've seen PA Aimee, PA Avery, and Dr Mora. All WONDERFUL. Since discovering Core Primary about a…read moreyear ago, Aimee has helped me care about my health. I've lost weight, quit smoking, learned to handle my stress. I have an HMO due to being unemployed from Covid, and only having a few insurances to pick from in the market place, and they have helped navigate the complexities of referrals and have always been quick to help when I need it. 10/10 place. I absolutely love Core Primary.

I made an appointment through ZocDoc for a suspected broken finger. I filled out all the insurance…read moreinformation and their intake form. I got a notice the next morning that they needed to talk to me about my appointment request. They called me while I was in a meeting, though it only rang 2-3 times with no voicemail left to indicate what additional information was needed. I attempted to call them back twice to discuss the issue and no one answered and there was no voicemail box for me to leave a message so they cancelled my appointment. It's incredibly frustrating and disappointing to make an appointment for an issue and the office not answer multiple call attempts to resolve an issue that is unclear in the first place.