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    OnPoint Urgent Care

    4.2 (5 reviews)
    Closed 9:00 am - 9:00 pm

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    Ask the Community - OnPoint Urgent Care

    Vian H Nguyen, MD

    Vian H Nguyen, MD

    4.5(20 reviews)
    0.3 miGulfton

    So, I will start my review by saying that I feel Dr. Nguyen is pretty good at what she does. She…read morehas a straight to business personality, so if you need a doctor that's going to be nice and sweet look elsewhere. If you only care about getting your issues resolved without the extra stuff she is the one for you. I actually liked her and was going to keep her as my gyn until... After I had seen her several times and they had told me they took my insurance. I got a surprise bill from them. It wasnt too high, so I paid it and didnt ask why, I just thought it was part of my deductible or something. I made an appt some time later and when I got there, after waiting about 30 minutes the lady at the front desk called me over to tell me I had a balance. I told her that it is not possible because I had not been to the DR for several months and I paid the bill they sent me in July. She was all confused and asked me to sit. Fifteen minutes later she calls me again and explains that the problem is that Dr. Nguyen does not take my insurance, the doctor that runs the practice does. I told her I had checked with them several months before and was told she did. Then she went to ask Dr.Nguyen to see what she thought and it seems that she told her that I would have to pay as an uninsured person?? I told her NO. I have insurance and will not pay out of pocket to see her. I was not seen that day and the lady said she would call me back to let me know what they could resolve. She never called me. I called back a week later and was transferred to someone named Stephanie (who supposedly deals with insurance), left her a message and she still hasnt called me back. I am through with this office. I will just find a different gynecologist. I'm still a little pissed that they gave me wrong information but never took responsibility it. Now I'm the one that has to pay (literally) for their mistakes. Gave her two stars because although service sucked Dr. Nguyen's nurse is really sweet and kind of makes up for the Dr's lack of empathy. I really have experienced better.

    I recently relocated to Houston and finally decided to find a new OB/Gyn. I finally got tired of…read morescheduling all my doctor's appointments once a year in my old hometown when I go back to visit. Thanks to Yelp, I found Dr. Nguyen and she is a great doctor, and very personable. Went in for my annual exam and I appreciated the fact that she came in the exam room and talk to me before my exam. It was nice to chat with her for a minute about medical history, etc. I only waited about 10 minutes before the nurse called me back, which I really don't consider "waiting" since I was completing paperwork. Office staff was friendly and her nurse was great too! I'm definitely relieved to have found a new doctor in my new city.

    OnPoint Urgent Care - urgent_care - Updated May 2026

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