I've seen PA Aimee, PA Avery, and Dr Mora. All WONDERFUL. Since discovering Core Primary about a…read moreyear ago, Aimee has helped me care about my health. I've lost weight, quit smoking, learned to handle my stress. I have an HMO due to being unemployed from Covid, and only having a few insurances to pick from in the market place, and they have helped navigate the complexities of referrals and have always been quick to help when I need it. 10/10 place. I absolutely love Core Primary.

I made an appointment through ZocDoc for a suspected broken finger. I filled out all the insurance…read moreinformation and their intake form. I got a notice the next morning that they needed to talk to me about my appointment request. They called me while I was in a meeting, though it only rang 2-3 times with no voicemail left to indicate what additional information was needed. I attempted to call them back twice to discuss the issue and no one answered and there was no voicemail box for me to leave a message so they cancelled my appointment. It's incredibly frustrating and disappointing to make an appointment for an issue and the office not answer multiple call attempts to resolve an issue that is unclear in the first place.

I'm so grateful to have come here today. Every staff member was kind, professional & caring. I'm so…read moreused to the front desk staff being rude & lacking not only professionalism but customer service. The lady at the front desk had a smile on her face & was genuinely kind to me. An immediate good first impression. Then the nurses & dr followed. The dr (I believe her name was Kristen but not sure) listened, was attentive, friendly, genuine & caring. I will definitely be coming back here if I ever need to. I am very appreciative, thank you all.

I've been here a couple times but this last go around they gave my son the wrong diagnosis. Said he…read morehad flu when he actually had strep. Looks like they read the wrong test. Unacceptable.

I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.

Quick, Professional, Friendly, Explains things. Love them. My daughter is very comfortable with…read morethem.

Unfortunately, I had to bring a family member to this ER on a Monday @ 0100 for a very serious…read morehealth problem. I ran in, shouted to the staff, and the triage team came out with a wheelchair right away and the entire staff was so kind and helped my family member feel better. The physician and staff got testing back and contacted the big St Luke's for ambulance transfer to the big St Luke's for needed care. They treated my family member with compassion and respect. My family is so lucky we stopped by. We are forever grateful. Highly recommended for emergent needs.

Can I leave a six star review? Five does not seem enough when they literally saved my husband's…read morelife. This ER was not crowded and was able to immediately address our needs and expedite our transport to the med center for life-saving open heart surgery. The med-center is a bit intimidating in an emergency situation and this ER on Holcomb was close and efficient with dedicated staff.

Monday, 8/24/26, I took a friend to this facility for a procedure. The staff were nice and…read morecourteous, and I waited downstairs until informed they informed me, my friend was in recovery and should be ready shortly. As I entered the building, I noticed that while the building is not new, it was clean and in good repair. When I got to the assigned area, nurse called my name and someone else indicating for us to follow her. Unfortunately, this nurse did not identify herself, which I found odd. Having worked in medicine for more than 20 years one of the constant reminders other than frequent handwashing is to identify oneself when interacting with a new patient and their family. The nurse that was assigned to my friend is the same person who brought me to recovery area. The nurse never volunteered her name and finally, my friend asked her for her name. My friend was good and we soon left after retrieving their personal items from a locker. It seems my friend did get good care and that the staff were efficient. I believe I would use this facility for a procedure, therefore I would recommend this business. GN3

Huge campus being the main campus…read more Interesting to note that the other Kelsey I have visited has exactly same layout, including furniture color and spacing in the seating area. Soo much in common that if you were sleeping before entering you wouldn't even know that you are in a completely different building miles away. The aesthetics outside is definitely different and its much more beautiful. There is self parking and valet parking. Jocelyn was great. She took me through all the tests with a spirited positive energy and explained each test - and also walked me through step by step.

I appreciate the attention and patience I received at Serenity! The staff along with the NP…read morelistened to my concerns and answered my questions, I left feeling like they really cared and I was in good hands. My visit was convenient, and not to mention it was clean!

I rarely leave reviews, but the care I received while visiting for work was TOP TIER. I have to…read moretravel for work often and I started to feel sick after the flight. A local co worker recommend a nurse practitioner she visits when she's not feeling well. I must say after meeting Ms.Melville and being treated with so much care and professionalism at her office, I now wish she was at my Primary care office back home! I for sure will be using her from now on when I'm in Tx. I was able to confirm that she does virtual visits so I'm so excited to try it. It was affordable too!

My wife cut her finger cooking and it was fairly deep so we decided to go to the urgent care…read more Prompt attention, very short wait. The PA and nurse were great and explained everything they were doing and how to take care of the wound. Highly recommended

I don't know how this place gets so many stars anytime I've had any dealings with them it's been…read morevery inconvenient. Twice now I've tried to use the app to login and spent 30 minutes inputting the information in a redundant cycle only to get frustrated finally and to call them and they say oh we're only taking walk-ins. Well maybe post that on your app? Why waste peoples time's especially when they don't feel well. The response from the employee was well I don't have control over the app. My response to that is notify someone who does. And then they call/text you repeatedly about the past appoint that you made in the app but they had no record of. SMH

The area surrounding this location can get a little rough with people standing outside asking for…read moremoney etc...however the location is quick with service depending on the times and the self service kiosks make checkout a breeze. The minute clinic staff when I went was quick and effective with service and was able to see me at my scheduled appointment time

Why make an appointment when they see everyone who didn't have an appointment first?! And what…read moremakes it even worse is that all I needed was for TB skin test to be read which takes maybe one minute to look at it and then document it. I'm an RN and waiting an hour to have this read is ridiculous. Do better. For real. Learn to prioritize the way you care for patients. I should have been seen at my appointment time regardless if people who were on waiting list had already been seen at one point. So had I, two days ago when I got the TB test done! Wow

Urgent care is never a preferred destination, but the care I've received here at the Memorial…read moreHermann along Holcombe has been largely a positive experience. My waits have been minimal, online appointments and walk-ins have been a breeze, and the facility is clean and well maintained. Even the parking is abundant and rarely full. The front desk staff is professional and friendly. They've been especially good about follow up appointments, prescriptions filings, and even recommendations. The interaction is mostly minimal, which is a sign of their efficiency, which I appreciate. The only part where it can get dicey is that like any medical office, one may or may not see a doctor. There have been times where I've been feeling under the weather and a nurse / PA will see me, when I was really hoping for a doctor. That being said, Dr. Dino is my favorite. Bonus points if one is already a part of the Memorial Hermann system since results and prescribed meds are available post-visit almost immediately.

They take your money, can don't provide adequate care. You'll do better self diagnosing yourself…read moreand getting over the counter medication from Amazon. Was there a total of 25 minutes and nothing was done or prescribed. WASTE OF MONEY!!! Avoid at all cost.