I went to this urgent care for a sharp pain in my right shoulder. They immediately got me in and on…read moresome pain medicine! Very quick, very easy process! I will definitely be back anytime I need a doctor. Thank you for the amazing service!!!

This place was recommended to me by a trusted source while I was extremely ill, so I went to seek…read morecare. I had numerous symptoms (high fever, enflamed lymph nodes, sore muscles, slight ear muffling, dehydration, etc) and Ryan the PA who saw me did not run any tests, but just looked in my ear, said I had an ear infection, and prescribed me amoxicillin. I didn't have any ear pain and it didn't explain my other symptoms, but I'm not a doctor so I trusted his expert opinion. I began taking my antibiotic same day, but two days passed and I saw zero improvement and my symptoms actually got worse. I decided I needed to return to urgent care since I was clearly misdiagnosed at my first visit. At the second visit, I told Megan the NP (she's great) my symptoms and she looked in my throat and immediately knew it was mono. She ran tests to confirm and I did indeed have mono. She switched my antibiotic -- which turns out I didn't need, but she did not want to stop mid-antibiotic treatment so I wouldn't build resistance -- because she said taking amoxicillin when I have mono could cause a rash. I had already taken amoxicillin for those two days between my two visits, and switched to the new antibiotic. A week later, I developed a full body rash that lasted for 14 days, all due to an antibiotic that I did not need because of a MISDIAGNOSIS at my first visit. I never had an ear infection, did not need amoxicillin, but because of a careless PA and a misdiagnosis, I took the antibiotic i didn't need and had to pay for a useless visit and physically suffer through a full body rash caused by the amoxicillin taken while infected with mono. Now rapid med is taking ZERO accountability, and will not refund me for my first visit because they said the care I received at my first visit was "appropriate". I didn't realize they consider misdiagnoses and prescribing medicine that then causes unnecessary suffering appropriate care, or else I never would have gone here in the first place. They are careless and lack accountability, and just want to get you in and out of the door, regardless of whether they actually treat your illness or not. $450 later after two visits wasted due to a misdiagnosis the first time around.

Nurse practitioner with little knowledge and very off base with diagnosis, which was "go see a…read moredoctor." After I said I had severe back pain. Asking a 6'2' 188 lb male if they do cardio and not finding records of good cholesterol male from last blood screening. I was just trying to do some checking in with my PA Ashley, who was not there to renew a subscription for HBP. Trying to force a CoVid vaccine. Avoid this place...

$130 for them to tell me I have an ear infection. I feel like a jackass getting frisked like that.read more

Jekyll and Hyde…read more This is my second visit, the first one went perfect. Five stars. My second visit was way different. Basically a train wreck and a not so bright staff. Screwed up a couple things and the staff did not seem very knowledgeable. The obvious is their staff can vary quite a bit regarding a particular day.

Excellent and prompt care in a medically professional manner. Highly Recommended for unexpected…read moremedical needs.

Appointments are followed, no waiting. Anton took time and explained everything. Second time we…read morehave used community Med, both have been excellent.

First time here today. Jen, front desk, was absolutely fabulous. She helped me over the phone and…read morewhen I got there. Anton Applequist has been a favorite of mine for many years. He always knows what he is doing and treated me on many occasions at his previous work location. After stage 4 cancer, I became sick on my daughter's wedding day. I thought I was not going to make the wedding. I was treated by Jon and another doctor for over four hours and was able to attend the wedding and lasted the whole day. Today was an easy in and out. I like waiting in the car because I am immuno compromised. I was in and out in no time. Thank you!!!

I was charged for lab work tests that I didn't consent to. I paid it of course because it's not the…read morelabs fault. I'm not gonna lie, I felt alittle violated. The office staff just brushed me off saying "I guess you didn't understand.." well duh, that's the whole point. It just is unfortunate that a health facility filled with health professionals is not more intuitive to a patient's needs. I definitely don't FEEL good about this place anymore.

I been to a lot or TRT places in the past and TCT are far the best. Glenn is also very informative…read morelistens and has answers when ever I ask him. They are easy to get in and out for your weekly visit. I also like that they are trying to give you back what you lost not over what you need.

The nurses were friendly and easy going. Helped me register, then the doc was dialed in. You know…read morewhen you feel like they're busy & you're imposing? Doc Bill was the opposite--like I was his only patient. Then he told me stuff I thought I understood but really didn't about low T. I absolutely recommend this place for those reasons & a few more. Also I was late & they didn't judge lol.

The doctor/PA is pretty good but the gatekeeper on the front desk is not!! She's very difficult to…read moredeal with, I'm going over to Denton.

Dr. Ewart has been my personal doctor for over 20 years. She was in another practice in Highland…read moreVillage, and when she moved to Flower Mound, I went with her even though her former office was within walking distance of my house. She has been my savior over the years and has seen me through several health crises. I see her every 6 months for routine blood work and BP checks, and I can reach her through the office website if I need anything. I highly recommend her for anyone looking for someone who will listen to you and not rush you through an appointment.

The pharmacy staff is very helpful. I have an elderly parent who takes many different prescriptions…read moreand they are good at helping me keep things straight. The store seems to run understaffed because I'm always looking for help checking out. If it weren't for the pharmacy I'd give it a lower rating.

This pharmacy is TERRIBLE. Service is terrible Have prescriptions issued by UT southwestern and…read moreshe refuses to fill them. After telling me they were ready for pick up. Instead of helping they turned their backs on me On 4-23 in response to this posting about the terrible service I got a reply from Amy L. Threatening me to turn me over to corporate CVS. My reply - PLEASE give me their number. I'll call them. The attitudes and behavior by this pharmacy staff are at an all time low. If a table waiter or Walmart staff treated someone like this they would be written up or let go. Yelling, screaming, threatening ignoring good people just trying to fill a prescription is un professional, and does a dis service to our community.

I had to switch to Dr Phipps in Sept 2025 due to my long time physician going private. Initially I…read morewas very pleased with Dr Phipps and enjoyed the one-on-one conversations during my visits. Thought I'd found a really good replacement for my previous Dr of almost 30 years. Unfortunately that wasn't the case. I recently requested a visit for lab work due to a handful of health concerns. It took them 1 month to call with results. Labcorp notified me my results were posted at their portal after 10 days. I was able to view and download the results but still needed Dr Phipps' expert opinion on most of it. I expected a call within days. If I had them, they had them. It took them three weeks to call me with results. I called and messaged during that time asking for feedback or updates on when I could expect to hear anything. I went three weeks with no response. When I did finally get a call, it was a joke. It was apparent he'd spent no time on the results and gave the nurse a few buzzwords to appease me. The labcorp results showed my bloodwork numbers from last Sept right next to the new results. When I asked what the Dr thought about the improvement (some dramatic) over the previous 6 months, I was told "oh he didn't have those in front of them". Bullshit. I had them. He had them. It was lazy and extremely disappointing. Also, during my visit Dr Phipps recommended a new Rx that he believed would be better for me when compared to what I was currently taking. Immediately there were pharmacy and insurance problems. I needed Dr Phipps to do one simple thing so I could proceed. I called and messaged repeatedly asking for his help. To this day, 5.5 weeks later, I still have not received a response to these requests. If you're looking for a family physician that will provide timely and thorough results, consistent and timely feedback/communication, and the level of "give a damn" that you'd expect from a family physician, Phipps Family Medicine is not for you!

Have been seeing Dr. Phipps and/or his nurses for years and love the people and expertise there…read more However, in the past few years, the promptness of service has dramatically gone down. Every test result, prescription refill, etc., takes 3-4 phone calls AT LEAST to get something done/answers. Love the people there, but it's getting extremely frustrating.

In the past I would have highly recommended this place, we have been going here for years. but on a…read morerecent visit my son was misdiagnosed and had to be hospitalized not even 10 hours after his appointment after I took him to ER to get a second look at him. You would think the least they would do would be return the copay since they misread the x-ray and my 1 year old son was in critical condition by the time I got him to the ER after the doctor at this urgent care assured me he was fine and made me feel "overbearing" for wanting further research done on his condition and being adimate my son didn't seem okay. Hours later they are struggling to stablilize his oxygen levels and he has to be transported via ambulance to cooks Fort Worth for pneumonia, after they had already done an X-ray at this doctors office and told me he was fine. ***UPDATE: I finally reached someone who listened to our experiences and they offered a refund "that would be mailed to me" I got a letter from them and opened it expecting a refund check And to my suprise then changed their minds and sent me a letter to inform me of that after agreeing to one over the phone. it's impossible to reach anyone at this office who can help and I've spent hours on the phone. I am fuming! I don't want to waste any more time at this point I'm never going to visit again and wanted to share my experience so no one goes thru the same! Aweful customer service at the very least, regardless of the terrible malpractice and misdiagnosis.

We have gone here after hours a couple of times and they are always kind and very thorough. I…read morehighly recommend them.