You get there after 12 pm (place opens at 10am) the manager (Ashley Barnes) tells you to return…read moreafter 4.30 pm. I even asked her if we needed a number, and she declined. You get there at 4.45, one of the female staff tells you they won't be able to help you to come back another day. This establishment closed with no visible line around this time. I realize it's a free service, and I'm even supposed to be grateful they exist. But if you can't service me for the day, just tell me to come back another day, instead of making me come back hours later and still turning us away. By this time, the manager who told us to come back had already left for the day. Called her via her cell phone, the staff provided, and she hung up. Very poor service to customers.

they're in here getting stoned. been here for over 2 hours just to pick up the medication and they…read morespent more time choosing what flavor boutiq they wanted then actually helping anybobody

I arrived at about 2:15 on a Tuesday afternoon and was finished with all the sample collections in…read moreunder an hour and a half, which is pretty great for a free, walk-in service (in my opinion). The staff was very friendly and efficient, and the facility was clean and well-maintained. The waiting area is kinda small, so it was a bit tight with the number of people waiting, but the queue moved along pretty quickly, so it wasn't bad. Results are provided online with text and/or email notifications when they become available, which is nice. Overall a fantastic experience, especially as a free service, and I'll definitely be recommending AHF to friends and coming back for regular screenings.

yo. voy. a. esta clínica por. Anios. siempre fue. un trato muy bueno. pero. ahora cambiaron Greo de…read morepersonal. y es muy fatal. todo. tengo días. sin medicamento soy. un paciente. de hiv y tratado de hablar. con el que hace los papeles. en la clínica Greo que se llama tayron I no le am ayudado en nada incluso hablé. con la farmacia de allí nadie. a podido. comunicarse con migo para. ayudarme. con medicina que. en realidad. la. estoy necesitando la vez. pasada. también.estube casi 3. meses. sin medicina. y nadie. de los que trabaja. allí. le importa la salud. de ningún paciente yo estoy bajo un programa. de asistencia de medicina. y nadie. me ayuda. en. esa. cliinica. espero. alguien pueda. decirme. cómo puedo a ser. para conseguir. ayuda. ya que esta clínica. está jugando. con los. derechos de la salud. en Houston Texas. oh si alguien sabe. como. yo puedo hacer. para reportar. esta gente gracias

Absolutely amazing! I ended up here yesterday after leaving my nieces volleyball game, I live all…read morethe way in Spring but I was in so much pain I found them on Yelp and I see why they have such excellent reviews. When we walked in, all we smelled was clean! The floors and chairs had just been sanitized and they didn't miss a spot. Ryan at the front desk is just a gem! Talk about going the extra mile...I'm huge on good customer service and she had a big smile on her face, greeted us so warmly, and was quick with getting me registered. I got hit with some bad genetics and have advanced arthritis for my age. I had a C4-C6 cervical fusion 4 years ago and ortho said I would have to be fused from T1-S1 (that's my whole spine basically) and he does not want put me through that so sent me to pain management which I thought would be great but they have dropped the ball on scheduling my spinal injections and I've suffered for months due to bad communication. I've had a pinched nerve in my neck since May and had a trigger point injection from my pain management that lasted all of 3 hours. They said I couldn't get another for 3 months. I call in August and they said they could get me in for October 7th. Which brings me back to AFC. I was in the back in less than 15 minutes from checking in. Dr. Zhang came in and gave the best handshake and let me just say is bedside manner is superb. I explained to him my issue, showed him my x-rays and MRI's, and it took him no time to start a plan. He examined me and saw how hard the knot in my shoulder was as how the inflammation had spread. He immediately said you need a spinal surgeon. Gave me a referral to follow up, placed orders for imaging, and gave me a powerful steroid injection that started working literally immediately. This was not your run of the mill steroid shot. He gave me something that would actually work. It is now the next day and the knot in my shoulder is gone! I slept through the night and haven't been able to do that since May for trying to find a position to put my arm in to take pressure of the nerve. It has been beyond miserable. But I woke up this morning feeling amazing! This is the best I've felt in a really long time and just want to say thank them for such great care! They have even followed up with me today to see how I was feeling. I've worked in healthcare in one capacity or another my entire career. I've been on the IT side of things now for a decade but I remember being in direct patient care and this is the type of experience I wanted my patients to have every visit.

This was my 2nd visit to this urgent care clinic. The first time was good. This time - not so much…read more Long story short, I ended up testing positive for Covid. The doctor or nurse practitioner - whatever she is - last name Weaver - came into the room and after I said hello she responded with "you have Covid" in a monotone voice. No warmth, compassion or kindness. She told me she was sending 2 prescriptions to my pharmacy. Didn't tell me what they were or how to use them. Then she told me she would be sending me an email of something - I couldn't understand her mumbling under the mask, but I never received it. Didn't offer remedies to help me feel better. No discharge instructions. Nothing. As if I didn't feel bad enough - physically and emotionally about having Covid, this woman made me feel pretty shitty. I can't recommend this place anymore. I certainly won't be returning. I'm giving them 1 star because the front desk people and the tech that took my vitals and administered my tests were all friendly.

Great program to relieve pain and loosen tight joints. The trainer was well trained.read more

I have experienced other therapy companies and I never had very much luck, but Laura and her team…read morewere very experience on taking care of the issues that I was having. I really enjoyed my time with them and would highly recommend if you need help with any therapy this is the place to go. Thank you for all your help.

My wife and I have been visiting Cypress Family Clinic since we moved to Bridgeland almost 4 years…read more The office is clean and the staff is always friendly and ready to help. Dr Daudjee is kind, thoughtful, knowledgeable with lots of experience. I highly recommend him and his support staff

Dr. Daudjee is a fantastic physician. Not only is he very knowledgeable and has superb bedside…read moremanner, but he is very kind and patient. He welcomes any questions you may have and is very thorough in his examinations. The staff is also great and the availability the office has for walk-in's in the AM if you're sick is so convenient. Will continue to be a patient here!

Mint Medspa made my first Botox experience so easy and comfortable. The space is clean and calming,…read moreand everyone was welcoming from the moment I walked in. My injector explained everything clearly, had a gentle touch, and made me feel completely at ease. The results look natural and refreshed, exactly what I hoped for. I already booked my follow up appointment.

The services felt like a complete waste of time and money, I saw no progress or results at all…read moreafter multiple treatments. What made it worse was the lack of follow-up and communication. I called to ask what my options were since I wasn't seeing any results and wanted to know if I could try something else or get a refund. They told me they would call me back, but they never did. They also claim they contact you about appointments, but they never did. On top of that, they constantly try to push additional "specials" and deals, which honestly just felt like another way to get more money out of me rather than actually help. Overall, the work did not feel legitimate or effective, and the entire experience felt pointless. I would not recommend based on my experience.

I went to this location at 4:30 PM on 11/14/2021 my first time. My daughter was sick. I was greeted…read moreby the receptinist and provided all of the necessary information and sat down on the waiting area. About 15 minutes later the receptionist called me and told me that I need it to go to back to the parking lot and sit down in my car because the wait was going to be 1.5 hours or longer. I was surprise by such request considering that they were only 2 -3 people also at the wait area. So I asked her why in my car? She again repeated her request to wait in my car, by now her reply was in a different tone of voice. I said to her that this was the first time that I ever heard such request. So I asked her if she have that on writing or posted some were. At that moment she became very upset and started yelling to me the following "Okay sir sit down anywhere you want". I told her that she was very disrespectful and that I need it to speak to her supervisor which by the way she was not there. Eventually one of the head nurses came to me and I explained the situation. She responded that thereasons the ask you to wait in the car was because of COVID. I replied by saying that the receptionist never said or mentioned when I asked why. I told them that they need it to have that type of request posted somewhere in the lobby area for people to see it and avoid this type of issues. Do not always to people to comply with such request. Bottom line receptionists need to be properly train on their job description and most of all on the "DO & DON'T of her position. Clearly this person was out of line. Almost 3 hours later my daughter was evaluated and prescriptions were given. Before I left I again requested to have the office manager to contact me. UPDATE: Today I was contacted by Mrs. Megan and again I explained what transcribed that day. She expressed her apologies and said that this particular receptionist was a filler on that day. I explained to Mrs. Megan that this type of employees are not good for their business don't matter how good the doctors and nurses are at that location, they will damage the business and their reputation. I hope that Mrs. Meagan can make the time to insure that their present or temporary receptionists are train and have a clear understanding of their boundaries and the "Do & Don't involve in their capacities to avoid loss of business and fewer complaints. Overall on the medical part they did the job that was expected. Thank you for that. Also thank you Mrs Megan for contacting me and for listening. Your job is not easy, but when you in charge "you are in charge", everything that goes wrong on the staff or office operations, it will reflect on you. State clearly your office standards and procedures and enforce them when necessary.

DO NOT COME HERE ! ! ! My son came to this office because he was sick with fever this facility sent…read morehim home and said nothing was wrong with him, fast forward 8 days later the facility is calling stating they oversaw the results and my son had STREPT . Now my whole family is sick and they aren't taking responsibility. DO NOT COME HERE !

I take my son to the Tomball location on School Street…read more I absolutely love this office! I've never had an issue with any of the staff--everyone is professional, kind, and efficient. Whenever I needed a school form, they handled it quickly with no back-and-forth. What truly makes this office stand out is Dr. Gandre. She has been my son's pediatrician since he was a newborn, and I couldn't ask for a better doctor. She is knowledgeable, honest, and incredibly friendly. Most importantly, she makes my son feel comfortable and never afraid of his visits. I highly recommend this office!

The doctor at this office is nice. That is for sure. They have a big problem keeping appointments…read moreon time. Last month we were here with our son for a scheduled appointment and we waited about 20 minutes in the waiting room and over 1 hour in the examination room. We came here today and waited for 30 minutes in the waiting room with a scheduled appointment. When I asked the person who was working at the window in the front how long it would be, the response was that they couldn't give an estimate on the time. There wasn't even an effort to go and check. We left without seeing the doctor and we will probably not come back here.

I brought my son and daughter to Excel Urgent Care and received the best care and customer service…read more The employees checking us in were quick and answered questions that I had before going to the back. The kids play area was a nice distraction while I filled out the necessary paperwork. I appreciate the fact the area was tidy and allowed my kids to enjoy the wait. Once we were called to the back the Triage tech was extremely patient with my little ones as she got their vitals. We then went to a room and waited no more than a couple of minutes before the NP Diane and her student came in. They were very thorough and answered the many questions I had. I really appreciate the customer service this Urgent Care has demonstrated, it's extremely rare these days.

2 hour wait is INSANE to me ! I would have left but they took my money at check in where they DID…read moresay it would be a wait. However I was called back not to long after that where they have you wait in an actual exam room- that was misleading to me. Maybe that's normal for this place and / or TX in general but I'm used to very quick in and out visits at places like this - just a warning to anyone. You also can't use your phone in there due to service issues so if you have work to do while you wait forget it. I do have to say the receptionist and the Dr were both very nice though.