Today we were seen by Savanah and Anna. We had shingles and they were able to help us! This was our…read morefirst time using Carbon Health and it was super smooth from start to finish. Savanah made us feel comfortable and Dr. Anna really heard our concerns. We were super please and will definitely be back in the future!

I went in for a Bee Sting that I got while playing Pickleball on Tuesday than had a delayed…read morereaction where swelling was getting worse! I had to find something quick and easy then found this Urgent care nearby! They have everything setup very user friendly on the app & online which made setting up appointment very easy and also found they were in-network with Blue Cross Blue Shield which was a plus! Parking was not a problem and once I got there a friendly face greeted you and they made the check in process easy. I didn't wait very long and the doctor on duty was very knowledgeable & personable with my care. Will definitely come back!

This clinic is wonderful! I brought my daughter here for a sports physical and they were quick and…read moreefficient! We were out the door in 30 minutes! The provider Jena is amazing and the staff are very welcoming and attentive. We are definitely coming back if we ever need too!!

Wonderful addition to our community, modern clean space with professional, attentive and efficient…read morecare.

My family and I followed Ashley Bubb , N.P. from her previous employer. She is always kind,…read morelistens and we receive great care. and advice. The front and back-office employees are always helpful. The office is clean. They have a great urgent care if you need to be seen quickly.

First impression: I've been to countless urgent care clinics; however, Care First is the best…read moreurgent care I've ever encountered. The vibe here is top tier quality, care and service. The office staff is amazing and friendly. My husband (the patient) and I were greeted with a warm welcome. We were in and out within an hour. Thank you for all your efforts and treating us with utmost care!

Went as a walk-in and waited an hour but was comfortable in their lobby and the front desk lady was…read moregreat at communicating and helping me check in! Once I was in, I was helped by two doctors and they were both the best medical staff I have ever had! Glad to have this place close by especially when it's one of the few medical clinics open on the weekends. Some of the other people in the lobby were upset that they still had to wait 40 minutes despite having an appointment so I recommend getting there early

I am writing to bring to your attention the unsatisfactory experience my mother had during her…read morerecent visit to your medical facility. She was provided with an iPad to sign in, but required assistance, which the two ladies present, Annie and Valencia, were unable to offer. My mother returned later with my son, who assisted her. I contacted your office to obtain the names of the receptionists involved and was told that Annie and Valencia were the staff members on duty. Annie mentioned that there were many patients waiting, which was inaccurate, as only two people were in the waiting room. Patients requiring medical attention may want to consider alternative options. The customer service provided was inadequate. Upon my mother's return, Valencia was too busy conversing to acknowledge her. They need customer service training and should probably find a different field to work in! 0 stars

Well, I used to be in my mid-20's. But, I was waiting here for a few years, so now I'm not sure how…read moreold I am anymore. After waiting a little over 2 hours to be seen, I was walked to the back by a seemingly disgruntled staff member. The PA or nurse on duty (Robin) was incredibly friendly. 6 stars out of 5 for her. Made me feel comfortable, welcomed and had incredibly good bedside manners. Also, the woman assisting me at the front office was very, very kind and nice in regards to my inquiries. I hope they remain there. The wait time really hurts this place. Most of the staff is friendly. I'd give this place a 2.8/5.

I've been waiting at the walk-in clinic for over 2 1/2 hours. I noticed other patients complaining…read moreof the same wait time. This is ridiculous. Hire some more staff people!

Exceptional urgent care service, they take appointments and insurance! Really helped me when I was…read moresuffering from Covid. They tested me for flu and Covid and once I tested positive for Covid they set me up with several meds that gave me almost immediate relief once I returned home. It felt like I'd swallows a thousand razor blades followed by a cup of habanero juice, the pain was so severe. They prescribed me a nice throat numbing rinse which helped. We've been back for other issues when our GP can't see us quickly. Highly recommend.

I had an amazing experience here with a Urinary Tract Infection. Called and made a same day…read moreappointment getting in just an hour after my call, when I arrived the receptionist was kind and knowledgeable, my visit was fully covered by insurance, the PA and doctor were both SO kind and accommodated my prescription preferences and even went above and beyond to complete additional testing. I'll be a regular patient here.

Doctor Rameriz is the best, kindest and most caring doctor I've had in years. No, decades…read more He and his nurses and even the office are warm and welcoming. Although there's usually wait, it's worth it. Don't expect the typical rush 'em in, rush 'em out factory here. This is a group who cares more about people than timetables and insurance demands. BKG: I used to live 20 minutes form the clinic, but moved into Austin so switched to a new primary doctor closer to my house. After five visits and a lot of hassle with every visit and request plus very chilly treatment, I called BCBS and asked to change back to Dr. Rameriz for my PCP. I'm so glad I did. The hour drive each way is totally worth it. Thank you, Dr. Rameriz and staff for restoring my faith in medical professionals.

Wimberly Medical Clinic with Dr Ramirez is the best. For over 10 years Dr Ramirez and his team of…read moreprofessionals have been there for me with the best care and service. Dr Ramirez is an outstanding Doctor and great person.

I'm new to the area but have been with Baylor for 6 years, since my first child was born. I was…read morepleased to see that Baylor offered clinics in this area so I could have continuity of care for my kids and myself. I've called what I thought was the office a few times for help and have learned that it's more of a calling center. On one occasion, my husband broke his finger. I called to see if this is something that they could care for at their office and was told yes. When he visited, they didn't know why he was there and couldn't do much to help other than a referral. Perhaps a referral was what we ultimately needed to get him the right care, but the fact that the conversation as to why he was even there didn't get saved someplace was concerning for me. Another time, one of my children was ill and I made an appointment for her thought the app. The day of my child's appointment, her sibling had fallen ill. I called the office to see if they could be seen together and was told no, id need a separate appointment that wasn't available for a few days. I made the appointment for my other child then shortly thereafter received a call from the office asking if I'd like to combine their appointments with the original appointment. Ummmm...yes I would. I don't expect the office to change their policies for me or my family but when it seems like I'm talking to two different unrelated people/groups, it's a bit frustrating. Their website says that they take walk ins but when my son got hurt falling in our home, they wouldn't see him and said walk ins aren't allowed. I wish they'd update the website/app to reflect that so I could have taken him someplace else sooner. The staff here is nice but I'm not sure that we will stay with this clinic.

This is the second location that has turned me down when I get to my scheduled appointment. I…read morescheduled an appointment got there 20 minutes before like I was told. When I get there a person named Sam Contreras tells me I can't be seen and that the call center should not be making appointments! So who is supposed to be making appointments? I was also told on another visit to have a test done and that it was covered by my insurance. Well I later get a bill for $198 and an apology for the office for giving me an accurate information thank you but that didn't help me pay my bill!!!

Went to urgent care for poison ivy. I was seen pretty close to my appointment time and Dr. Lewis…read moretook time to talk with me, which is rare these days and made sure to address any other concerns I had. Will gladly return for my next bout of poison ivy

This was the worst medical experience of my life. I will not only never return, but I will also…read moremake sure none of my friends or family come to this place. I was seen on 6/11 by a presumptuous, entitled boy who calls himself a doctor. I had seen him before and was very displeased to see him again, but I decided to stop by because there has been a series of illnesses in my family. Even though I was starting to feel better, I wanted to ensure I didn't have strep since my husband had already tested positive and I am in early pregnancy. I thought they would be quick and it would be a simple strep test--what could go wrong? A lot, it turns out. First, the test came back negative. When I questioned the doctor and asked how it was possible to be negative when my husband was positive, he completely cut me off and asked how old I was. I told him I was 41, and he reacted by saying, "And you are pregnant???? Wow!" This made me feel horrible for being pregnant at my age, regardless of what he was truly thinking. It was completely unprofessional and showed he is clueless about the reality of the world, where more and more women are having babies in their 40s and it is perfectly normal. Even if he thought it was "too late," it is none of his business, and it was an unfortunate comment to make. But that is not the worst part. It turns out I didn't get better; I was spitting up blood clots all week, which I had mentioned to him. I finally went to another facility today, and I tested positive for strep. Seriously. You cannot begin to understand the level of outrage I feel right now. They took my money and my time, and they did me an incredible disservice that could have cost me my baby or my own life. They let a pregnant woman walk out thinking she didn't have strep when she actually did. Untreated strep is life-threatening. Thank God I listened to my husband and went to a real medical practice. This place is a disaster. They couldn't even diagnose something as basic as strep; can you imagine what else they might miss? This person should never be a doctor and should not be allowed to practice. EDIT to Respond to provider's note: The test was taken 5 days after experiencing symptoms. I told the provider (even worse for them not to give me a proper doctor!) that my husband had tested for strep and his symptoms evolved later than mine so yes, the test should have caught strep without a question. The second test I took was only 2 days after my test at Lewis, not several days. There is no excuse for the test to have come negative. And also I don't understand what you don't agree with regarding the pregnancy comment. That was the comment that was made. That's a fact, not an opinion. Made me feel bad and he had no place making such comment regardless of what his intentions really were. Period. This is not a comment one should make. It was wrong and it is even more terrible that you won't acknowledge how inappropriate it was. I'm so glad I went to a place who gave me a proper doctor and a proper test. Thank God.

This was the first visit for our new born with follow ups after being released from the hospital…read more The staff was super friendly and Dr. Julie was kind, gregarious, and knowledgeable without being condescending. They have special hours and waiting room for newborns to prevent the bigger littles from getting the wee ones sick. We couldn't be happier to make this our princess' new primary care provider.

We absolutely LOVE Dr. Fischer…read more She has been my son's pediatrician since the day he was born, and now--four years later--we're still with her. Even after moving to Austin, I continue to make the drive back and forth to San Marcos just so my son can remain in her care. That's how much she means to us. Her presence, her heart, and her dedication are irreplaceable. From the very beginning, Dr. Fischer has made it her mission to care not only for my son but for me as a mother. That kind of care is rare. I'll never forget one visit when my son was still a baby--I was sitting in the room, completely overwhelmed and silently crying. When Dr. Fischer walked in and saw me, she didn't hesitate--she came over, gave me the warmest hug, and comforted me like she had known exactly what I was feeling. It was a moment of kindness I will never forget. She listens--truly listens. She validates my concerns, never makes me feel inadequate, and gives reassurance in the most compassionate way. There's no condescending advice or rushed appointments--just warmth, gentleness, and care. My son gravitates to her, and it's no surprise. She's so loving, patient, and thoughtful. She remembers the little things, the big things--everything. To this day, if she's not available, I will reschedule or skip the appointment altogether. That's how much we value her. And honestly, we plan to continue seeing her until we physically leave the state. No one else compares--she's set the bar so high that I'm not sure we'll ever find another provider quite like her. If she ever left the practice, I'd follow her without hesitation. Dr. Fischer, thank you for being the kind of doctor who doesn't just care for your patients--you love them. You've made a lasting difference in our lives, and we're forever grateful. With heartfelt appreciation, Genesis' Mom