I don't understand the negative reviews here. This is a retail clinic that is typically run completely by one or two people, intended to be a stop gap between a doctor office and Urgent Care. If you have an ongoing issue with your foot or your heart, etc - this is not the place for you. If you are sick and cat't see your doctor same day, or need a physical, or have some basic health issue - definitely this is a great choice.
I am really grateful for this clinic and the staff who work here. The professionals here are working under a retail operation, and doing so under the same types of budget and personnel challenges typical of this type of operation. I see these professionals doing everything that would normally be done in a private practice by an army of staff alone, and I'm sure the compensation is less as well.
The online system here is not very good - this is true. I struggled to sign in for my appointment because it won't take my payment card. Speaking from multiple visits, I can say I am always able to get an appointment quickly. When i arrive, I am always seen on-time or very close to the scheduled time. I always encounter professional and helpful care, and I am always confident that my problem will be addressed. I feel lucky that i have a service so close that can address most of my urgent medical issues at a reasonable cost, and in a professional and timely manner.
Again, great staff here and i highly recommend. I would call out a thank you to all of them, if I could remember everyone's names. But thank you to NP Huddle for working late hours so I could get an appointment same day. Thanks to the staff for fast treatment when i had COVID and also flu - as well as every other visit - and for all of the hard work to run a practice on no staff, so that I can roll in at 7pm and still be seen promptly. read more