I've been familiar with MinuteClinic for years since I used to work at CVS and have gone to then…read moreseveral times in the past. This review is for my visit yesterday on 2/5/17. I haven't been feeling well for a while and yesterday I hit a new low. I hadn't thought about going anywhere until I stopped by CVS to pickup some prescriptions. I noticed there was next to no wait at the MinuteClinic and decided to sign in. The sign in process was easy and it was great to see that you can now schedule your appointment and save your place in line without waiting. I was greeted by the nurse practitioner named Danielle. She listened to all of my concerns and was super friendly with a great bedside manner. Within about 10 minutes (would have been less if I wasn't so talkative) she figured out the problem and sent the prescription right away to the pharmacy onsite. It was an easy transaction and I am grateful for the convenience during a time where I truly felt terrible and would not have wanted to wait hours to be seen. I highly recommend it. If you're wondering how long the wait will be, check out their site and be sure to reserve your space in line!

From the owner: MinuteClinic® in North Smithfield is a healthcare clinic offering patient services 7-days a week…read more Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

Another great visit to the clinic It is so hygienically…read moreclean and very comfortable Everyone here is so kind and friendly I would recommend it to anyone living in this area Thank you all for your services We need more staff like yours Jackie s

great care. terrible billing customer service. they messed up a code on my bill and my insurance…read more(Tricare) denied it. Tricare told me how to explain to them to fix it. hours upon hours later, the billing team said they wouldn't fix it. wouldn't recommend this crappy customer service to my worst enemy. They advertise that the billing staff responds to emails in 24-48 hours. 3 days later still no response. 72 is greater than 48. Go to a different urgent care if you don't want to waste hours of your life dealing with stuff You shouldn't have to.

Great admission staff knowledgeable efficient triage staff…read moreDr V. Is not only professional and experienced but truly cares about patients. I've been his patient since hir practice opened and haven't met a PA or doctor who practiced there who ever disappointed Truly blessed to find such good care in these trying times

Ridiculous wait time of three hours. Promised 45 minutes to 1 hour wait. Inquired about the long…read morewait and was told the "doctors" were at lunch. Poor time management and communication with patients. Not impressed, not recommended, and will never return.

After noticing a 3 hr wait time Friday, I decided to hold off until first thing Saturday morning…read moreand showed up early. A. McLaughlin took me right in, as there was no one else waiting, and she was attentive and caring.

I was Extremely impressed with this location! I needed To be seen a couple days ago and then went…read moreback today as my symptoms were worsening. Sunday I saw Amanda who was very compassionate about my ailments and was extremely helpful in guiding me to get better. Today I saw Leena who also was very compassionate. The day was very busy and she was running behind a slight bit and she took the time to let each of us who were waiting know before she took her next patient. She did not make me feel rushed at all when it was my turn in the office. She took her time talking with me and making sure we discussed all options. Both practicioners treated me as if I had always been one of their patients and not just a walk in. Thank you both

I have been for vaccines, as well as a recent trip for treatment of the flu. The Nurse…read morePractitioners are very professional, and there are no assistants or hardly- trained medical assistants, like at other urgent cares. They are very knowledgble, and refer to current recemmendations and studies. What a great value, with very little wait.

From the owner: MinuteClinic® in FALMOUTH is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

No workers here to speak of. Grossly understaffed Long wait Will go to urgent care south…read moreBellingham like I usually do in future. I Never waited more than 10 minutes there to be seen. Should have known better after finding out this was part of Reliant. Just told by worker there is never more than one provider here on any day. Certainly just a crapshoot for level of service. Never again here.

They used to be good when they first started- I don't know what went wrong…read more The last time I was there (last October and I would not go back) it stated online that the wait time was 20 mins. It took us 10 mins to get there bc we were already in Milford, and I had to wait 2 hours. Thought I was at the ER for the moment with that wait time. 20 mins versus two hours is unacceptable. Additionally as another reviewer said you wait and pay your copay and you're telling them you have had sinus pain for 3 weeks and the PA says wait another week. Sure bc lets make this sinus infection worse. She told me to take Tylenol and over the counter Flonase even when I told her Sudafed and Advil weren't working. She told me that everyone that had come in that day had similar symptoms and it's a virus. Just guessed at it. Meanwhile I call my allergist he takes a ct scan of my sinuses as it had been a while and I indeed was showing a sinus infection - so he put me on augmentin. I saw this place on the 29th and he got me in on the 31st and said they got this all wrong. Just go to your real primary care physician or specialist as I did in this case. Yes it's easier to just walk in on a weekend when your doctors aren't in - but in the long run you'll be seeing your own dr after your visit here and you'll have paid two co pays at this point. Sad to see this place go downhill like that.

I had a cycling accident back in January. They were the closest urgent care center to where the…read moreaccident took place. And although they weren't able to deal with the severity of the injury, they made the arrangements at the hospital I eventually went to, to be treated for it. The staff was caring and informative and they got me in quickly. When I did get to the hospital, they were waiting for me. I wouldn't hesitate to use this facility again in the future. But, I'm hoping I never have to again, if you know what I mean.

Excellent care each time I've needed to visit. I've never had to wait more than 10 minutes. This…read moreurgent care is excellent!

Nurse practitioner very knowledgeable and friendly. She recommended some over the counter…read moremedications and also gave me a prescription and I was finally feeling better. I will definitely go back and have been recommending Minute clinic to all my friends and family!

From the owner: MinuteClinic® in NASHUA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Made appointment for 5:45. It is now 7:05. We have still not been seen. Told there is only 1…read moreprovider. If they were honest about appointment times I would not have come. Seen at 7:12. The medical tech is super friendly! The physician is efficient, funny, explains clearly, listens and is helpful. If the company stop being cheap & paid for additional staff like these two, it would be an awesome place. It is now 7:25, almost 2 hours later and we are done.

No medical asst that generally is there to take vital signs prior to seeing the Doctor or PA (…read morephysician's asst.) who is certainly qualified to see patients in this setting. The radiologist technician took my vitals ( just a little unusual that he'd do the vitals) Usually a medical Asst is there. However, he was very nice & welcoming ( Dillon) I went in for cough, fever, general fatigue. Chest xray done and the PA ( physician asst) by the name of C. Pickering informed me my chest x-ray was normal. He prescribed an inhaler and 2 ( two!) antibiotics. ( Amoxicillin & Doxycycline) If the chest x-ray was " normal " why would I need 2 antibiotics let alone one? Well, I wouldn't!! Only bacterial infections require an antibiotic and since he said my x-ray was normal I'd assume this was viral therefore not needing antibiotics. Well, I get to CVS and the PA calls me and tells me that I actually have pneumonia in my left lung. I'm not happy at this point for such confusion telling me my xray is normal and now it's not! I'm 72 yrs old and having pneumonia at my age is a serious health concern because aging weakens the immune system and lung function, increasing risks for complications like respiratory failure, sepsis, and even death, with mortality rates "significantly higher" in older adults. I'm a retired RN so this is why i'm knowledgeable. So here I am with an inhaler ( that's fine) but two antibiotics! So which one do I take? I opted for the stronger one and if I'm not better I'll return to see my primary care Doctor. ( His office was closed today hence urgent care) Please opt for another urgent care if you need one or call and see who's on duty. If it's C. Pickering then pass and go elsewhere please. Children are also seen here so I'd be very cautious. Wishing you all a Happy Holiday Season and continued good health.