Awesome! I see Cathy and she is great. Takes her time with you and if you need a test she will not…read moregive you a problem to have it done. The office staff is pleasant and I have never waited long.

WARNING! This is not an Urgent Care center even though it says Urgent Care on the sign. I am…read morestuck with a costly bill since my insurance pays for Urgent Care visits but this qualifies like I just went to some random doctor (which it turns out, I did) and they aren't credentialed for urgent care. They were fine although I don't like not getting results on a portal and not knowing whether you really need a follow-up. I found most of the staff nice and liked the doctor I saw. It is odd that a different doctor is on my summary reports and bills. No idea who he is but the others must not be credentialed.

used to see a female doctor here as i requested, she must have left and i wasnt aware i would have…read morea male doctor for my visit. started fine but by the end of the visit i felt very uncomfortable. to my ladies that like their female docs - skip this practice if you cant see one. just a heads up

Horrific experience with office manager out of Lincoln, refusing to give my kids their flu vaccines…read moreuntil we paid an outstanding bill that THEY BILLED TO THE WRONG INSURANCE and insisted it was my error. This has happened twice prior in my 6.5 years of bringing my children to this practice but I never EVER would have thought they would put a bill above my children's well being, especially one that was in THEIR ERROR. Love Dr. Maranzano but will be going elsewhere because of the office staff.

My kids have been patients here for 6+ years and I'm happy with them. The doctors truly care about…read moretheir patients (especially my favorite, Dr Madras) and the office staff does their best to get your sick kid in ASAP. Are they perfect? No, but what healthcare provider in this day and age is? Sometimes there's a little bit of wait to be seen, but that doesn't matter to me because whenever there's been an emergency my kids are always seen immediately and in non-emergent situations, by the time my kids are seen, the doctors always spend quality time with them. The only reason they aren't a perfect 5 stars is because there often is a wait if you don't schedule your appointment first thing in the day, but if I could give a half star I would. These doctors and nurses care about their patients and families and I wouldn't go anywhere else. Our family has grown with this practice, from nervous first time parents to older kids with crazy allergies and I've never felt like our kids' health and well being wasn't the physicians' top priority. Now I'm off to give them a call to deal with season allergy issues :)

My experience with Infinity has so far been 5 star. I don't really need "sick care" and I…read moreappreciate enormously Dr. Cunningham's focus on "health care" I.e making sure you don't get sick in the first place and if you do, figuring out the root of the problem rather then just prescribing something for the symptoms. Service is also excellent with immediate responses to all questions or needs. I recently had to get a Covid test prior to a flight and a negative result no longer than 48 hours prior to arrival was necessary. Since the flight was 19 hours that left a very short window. I contacted Dr. Cunningham and had a test scheduled within the hour and the results back the next morning.

Great practice, I would highly recommend. Same day appointments most of the time. Both are easy to…read moretalk to and listen to what you have to say. You are never rushed in any way. The staff is excellent. if you have a problem you have the option to use an app to text over any questions direct to them.

Love this place. I trust them with my life, literally. Very prompt, always provide a full…read moreexplanation, they never hesitate to refer you to someone else if their expertise is greater in that particular area. The folks who answer the phones can be a little harried at times as it sometimes gets very busy. But I'd recommend these folks to anyone new to the area.

I've never had an issue with any of the medical personnel, but the office staff leave a lot to be…read moredesired. Trying to get my records sent to a specialist takes over a month because of the run-around they give you.

Wish I could give her 0 stars. Added $294 to a bill for a routine physical because SHE asked me…read moreabout concerns I had in the past. I demanded an itemized bill from the office, in writing, and they never sent it, a violation of state law. Then, because I kept asking for the itemized bill, she dismissed me as a patient. And she was 40 minutes late to that appointment, and saw me for all of 7 minutes, if that. All around just the worst experience I could've had. This is an awful doctor.

We have been patients here for 11 years. I really love my doctor but hate her availability. She is…read morenow part time, and getting an appointment can take days or weeks, months to book a physical. Her assistant is great, and the office staff for the most part is very nice and helpful, but it takes hours to get a call back on an issue. The answering service is a live person, but they are very limited in their message taking abilities, etc. They basically just tell you the office is closed and call back later. I do not like some of the other doctors in the practice and will not see them, even though that is rarely an option when my doctor is not available.

In Oct, 2021 I met with a physician at NAMC as I wanted to transfer my care to Sturdy. At the front…read moredesk I filled out the forms to have my medical records sent to NAMC. Today, 1/20/22 I drove to NAMC to see if my records had been received and was told they were not. I then drove to my current physician's office asking if they had received a fax request for my medical records. It turns out the office staff at NAMC never sent the requests for my medical records! As a result, I will not be leaving my current doctor because if the NAMC office staff cannot handle 2 faxes, I will not put my health in their hands. Another problem with this facility is it is very difficult to get a hold of them by phone.

Always takes her time, very down to earth. Is very approachable and quick to get back to you via…read morethe portal.

I did have a great provider at this practice- however, there was an incident last week where I…read morespoke to a secretary (not sure who) but she was extremely rude and unprofessional. She HUNG the phone up on me and 3 days later I received a certified letter in the mail from the postoffice modelers stating they were parting ways with me!

Ok, I would have given 5 stars, but have been frustrated by the long wait at times....that said,…read morethrough 2 pregnancies I have witnessed patients arrive LATE and still be accommodated. I would find it hard to believe that this doesn't impact the wait time for those of us who arrive on time. The practice really ought to address that. I mean, I have never been to a doctor that had anything less than a 15-20 minute wait. On one or two occasions I waited much longer than that and was peeved, but us pregnant gals to tend to be a little less patient to begin with. As far as cleanliness, I have never experienced the filth mentioned by at least one other reviewer. In fact, it has always been very clean. The practice has undergone at least 2 renovations in the time I have been going to them. The ONLY time I saw "black handprints" was when the new floors were being laid and the HALLWAY walls had handprints, from the CONTRACTORS. Dr. Llewellyn and her assistant Gail have always been very attentive and caring. I have been with them for 7 years, through two pregnancies and c-sections and now I will continue to stay with them with my current pregnancy. In fact, after my first, I moved an hour away and STILL stayed with them. THAT'S how strongly I feel about my experiences with the practice and Sturdy Memorial. I have complete trust in and respect for the medical care provided by the doctors at the practice. (Exept "Dr. MumblyOldMan", as one reviewer described who could only be Dr. Shroff) He is decidedly "old school" and his assumption that my weight gain was due to "too many sweets" was offensive. I laughed it off with the ultrasound tech, who informed me that Dr. Shroff (thick in the middle himself!) has a rather large sweet tooth. As far as the receptionists go, I have never been dissatisfied with their personalities whatsoever...upstairs OR downstairs...and I can only assume that the fishy smell described by another reviewer was perhaps left over from someone's lunch. Wow - this review is certainly longer than I intended, but when I went to look up their hours this morning I was SHOCKED to see a 2 star Yelp rating a few results down on the page. I don't think this place is getting a fair rating.

Physicians here don't care. Needed renewed meds that I take…read moredaily, Doctor refused to perscribe in lieu of my primary care being on mat leave. Find ANYWHERE else to go...