I went to Emerson Urgent Care in Littleton for a persistent cough and congestion. They did an X-ray…read moreand an exam which resulted in a diagnosis of Asthmatic Bronchitis. The staff that treated me was totally professional and attentive. I was treated yesterday and I am already feeling better. Thank you Emerson Urgent Care!

Awful customer service. Don't expect anyone to answer the phone, and then when they do, put you on…read morehold for 20 minutes........

Excellent care by physicians. My husband recently got an insect bite that became infected. His arm…read morequickly became inflamed. Dr. Wolf assessed and put him on a course of antibiotics and monitored it weekly until it cleared.

Doctors are fine. Front desk lady is horrible, horrible attitude horrible customer service skills…read more Shouldn't be around the medical field at all no care service what so ever!

I walked into Circle Health Urgent Care for help with an eye infection and was immediately assisted…read moreby one of the kindest people I have ever encountered in a healthcare facility. Mandy checked me in she was kind, funny and extremely professional and she made me feel right at home. I should also mention that within 10 minutes of checking in I was being treated by two other very kind and professional nurse and doctor. I truly hope that someone at CHUC sees this review and let's Mandy and the rest of the staff at the clinic know how much I appreciate their kindness and professionalism.

I had to write a review as I had an excellent experience with the labwork at circle health in…read morewestford ma today. The young man who helped me was efficient, kind, thorough and gentle taking the draws. He was also very personable which was simply an added bonus. I went in right when they opened at 8:00 am on Saturday June 13th 2026. I am putting the date as I don't know the man's first name but wanted to acknowledge his superior care.

10 An exceptional group of medical people. They were so…read morecompetent and professional but mostly..kind. i would drive a long ways out of my way to return to this facility. I just want to thank them for being so kind. My daughter and i had to go in for bronchitis and other issues. They were friendly upon arrival. We were seen quickly even though there was a relatively full waiting room. They explained everything they were doing and why. Medically, they couldn't have been any better. But in this world of stress, judgement and short tempers in so many encounters.. this group of professionals showed kindness and decency. It heartened me and i want to thank them from the bottom of my heart.

Do not go here!!! Terrible service, horrible communication and poor quality medical care. Started…read morewith a 10am appointment made on line. Arrived at 10, wasn't seen until 11;30am. Receptionist told me after the 1st hour of waiting "Its not an appointment its a check in" Whatever that means "And if you leave you need to tell me.." I waited to be seen and was taken in at 11:30. Quick blood pressure taken. Doctor or nurse (who know s what she was) came in, sat across the room from me and asked what was wrong. I said" I have a stye in my eye that will not go away" Without even approaching me, let alone touching me or leaving her chair on the other side of the room, she said "Close your eye" She said..."That's not a stye" She said it was something else and I needed an opthamologist to possibly "cut it out." She'd give me some gel for it, but I would need to see an ophthalmologist. Went to an ophthalmologist the next day. She said it is MOST CERTAINLY a stye. Oral antibiotics prescribed, stye went away. $350 wasted on this horrible place with no resolution and a terrible experience. Worried all night about have my infection cut out of my eye. Avoid this place at all costs.

Nice facility at Drum Hill. Walked in about 2pm without an appointment and was seen quickly. There…read morewere one or two other people in the waiting room. The staff is friendly and they spent a lot of time with me. They handled my insurance and everything was explained. After my visit I had a prescription waiting at the drug store down the street. I received a follow up call from them the next day to make sure I was doing ok. I also made a follow up visit two days later. Once again I was seen quickly and the staff was great. A very pleasant experience.

I came in feeling ill, weak with a bad cough. While I was waiting to be seen I felt like I was…read moregoing to faint. The staff did move me up in line to be seen but I was told I had to sit there in the waiting room until I was called. I knew I was going to faint so sat on the floor with my head back. I told the staff I was going to be sick and I was given a barf bag (gave me the bag and walked away). I got sick in front in all the people in the waiting room. Someone did come out to take my vitals but was unable to as I was getting sick, she also walked away. I sat/laid on the floor for about another 10 -15 minutes until I was called. If there were no beds available at least move me to the back so I don't have to sit on the floor and get sick in front of the people waiting. A little empathy goes a long way. Very poor care! Note: I was seen and diagnosed with acute bronchitis

Missed my daughters walking pneumonia. She ended up in the hospital. Go elsewhere for your medical…read morecare.

Absolutely zero stars. Only posting one because the site requires it. The rudest staff I have ever…read moreencountered. I was completely blown away with the lack of professionalism and there was no sympathy at all for my not even two year old son they were turning away because they "weren't taking on anymore patients" during their operating hours. 45 minutes before they closed! Julie at the desk yelled at me "I'm sorry there are other sick people in the world ma'am" and "I hope you get the night that you deserve!" When I pointed out to her that I was holding a small child in my arms I was met with another dismissive remark. They do not provide any "care". Do not recommend to anyone. Stay away.

Very nice and easy. Need to be taking a COVID test for…read morepossible exposure before flight. Next day we got our results.

Went to their new location,Picked a time to be seen the day prior, apparently it's not an…read moreappointment to be seen. You still have to wait like you walked in off the street. Guy at the front desk has no personality and needs a class in customer service. Waited over two hours to be seen which I ended up leaving before I was able to be seen, I was in to much pain to wait any longer. Worst urgent care I've ever been to. They need a better system in place and a better front desk person. Someone with a personality

I'm not sure how this place has so few stars I think it's exactly what's it supposed to be,a walk…read morein clinic for minor medical conditions. It was clean,the people were all friendly and seemed to speak fine English,were polite and knowledgeable. I am going to an urgent care in an urban area,not sure if others are expecting the ritz but if so you're in the wrong town. I also can't understand why people would go to urgent care needed obviously more complex medical care. It's for the common stuff! Be a half intelligent person and call ahead to ask if they are able to treat xxxx. I've been probably 5 times in the past two years I've lived in the area and always was satisfied with the care I received. I've been for a cold,bronchitis, removal of skin tag, and shingles. Keep up the good work!

I have never been so disappointed. I walk into urgent care Tewksbury with severe stomach pains…read more Brendon, front desk guy asks me to register on a tablet. I go to the tablet as I'm in pain put my 1st and last name as well as phone number. It then proceeds to send me a text asking me to click the link so that I can provide more information! They want pictures of front and back of ID and insurance card. Then it asks me for my name AGAIN, address doctor name and all sorts of information! I am in pain! Take my ID and insurance card and sign me in Brendon! He tells me no i need to fill it out or go to the ER!! I asked for paper copy, he gives it to me. I fill it out and hand it back to him. This motha%#@ then asks me for my ID and Insurance card!! Are u kidding me? Why couldn't u just take it from the beginning and pull me up? He ignores me and asks for a debit card to keep on file because I do not have state insurance. I told him no. He said we'll we can't see u! This place is racist and a horrible facility! I am disgusted!

Parkland Urgent Care in Salem is my go to walk in medical provider when my Primary Care isn't…read moreavailable. The staff are professional and caring, the facility is well maintained and very clean and it has an added benefit of being connected to Salem Radiology for additional services when available. Holly Cabell NP is straightforward and reassuring. She provides medical care and has a nice sense of humor to help calm the nerves. Dianna the RN is very relatable and efficient. Overall I have used this in times I couldn't see my doctor and feel like I experienced great medical care. One more note, Holly was so helpful in our consultation, she provided me several short videos regarding my concerns which I found very helpful. Thank you to the whole staff including Ashley at the front desk.

This is an excellent facility. However If you do not have…read morehealth insurance DO NOT GO THERE. I had taken someone there who paid cash for a visit and never told they would be billed separately for the MD. That is incredibly unfair to do to anyone. They say there is a sign on the wall. We never saw that sign and were mislead. It is a shame as the health care workers there are excelled. Be aware and choose an urgent care that will be honest with you.

Realized I could save gas and time by driving 10 minutes into Billerica for some tests instead of…read moreinto Lowell at the hospital. From the moment I walked in this was smooth sailing. The professional yet happy greeting by the intake receptionist set the tone for the entire encounter. A few minutes wait until check in. One test. Done. Super professional and efficient. If you need x-rays...come here! The tech is amazing and super conscientious and efficient. Got the results in a couple of hours on their app. This is the way healthcare from a patient perspective should be everywhere.

Recently had surgery and came here to get my incision checked for an infection. Was told by my…read moredoctor to go to ER or Urgent Care, so incision could be examined in person. I got attitude from the receptionist just from explaining why I was there. Overall I just felt like I have given a hard time. Idk if she was having a bad day but made me not want to come back. Doctor and nurse were nice! Definitely felt heard and taken care of. If I only dealt with them I probably would've given 5 stars.