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    MinuteClinic at CVS

    5.0 (1 review)
    Open 8:00 am - 10:00 pm

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    11 years ago

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    Parkland Urgent Care

    Parkland Urgent Care

    3.1(44 reviews)
    10.5 mi

    My daughter presented with acute sinusitis. She was seen by the NP on duty and was asked about…read moreallergies, and any other pre-conditions, and why she was at the urgent care. My daughter was clear in stating she did not feel this was allergic response since she's had sinus infections in the past (has a history of them) and knows the difference. She also stated that her sister whom she lives with also had a sinus infection the prior week. The NP did an examination and decided this was seasonal allergies, and prescribed steroid spray and recommended she also try Nasacort to reduce the inflammation. When we pushed back on the diagnosis requesting she consider it might bacterial, this NP became very defensive. She said it couldn't be bacterial because the discharge was clear. (This is not an accurate way to determine if the cause is a bacterial infection!) When I asked if she considered the family history, her father (me) has a long history of sinus infections and has had surgery to correct these issues, and both she and her siblings also have recurring sinus infections. While she does have some allergy related issues, the regional allergy site posted that grass was the only allergy related issue and she is not allergic to grass pollens. So we requested she reconsider the diagnosis. She refused and stated familial history is irrelevant!! Our pharmacist even questioned the combination of medications prescribed and said - " XX just had a sinus infection and was prescribed amoxicillin. Why didn't they do the same here?" Why? Because XX went to the Convenient MD Urgent Care in Windham NH and not Parkland, which is where we will make sure we are always visiting from now on! This NP was not only unprofessional but as she continued trying to defend herself it became clear she was slightly not only unwilling to admit she might have been wrong but that she didn't need to know family history or other related issues around this sinus issue because the discharge was clear and in her 30 years of medical practice she'd never seen a sinus infection with clear discharge! When I asked who the attending physician was - she questioned me and suggested she was in charge. When I told her there had to be an MD who was the director or supervisor for the Urgent Care she then gave me the name of the Attending in the ER, and said he was the director, but was not in the facility. DO NOT GO TO PARKLAND URGENT CARE if you want to be treated professionally and not be medically compromised! We are headed to Convenient MD in Windham next!

    Absolutely disgusting...my son got a fish hook stuck in his finger from camp. The other Urgent…read moreCares said they didn't handle that -- suggesting we go to the ER or Parkland ER. We didn't want a long wait time, and figured it would be cheaper on our insurance to go to the Parkland ER. BIG MISTAKE! While the service was fine, we were told to pay our insurance co-pay upfront for an ER visit. So, we were surprised to get a bill for hundreds of dollars. My husband just called me saying that visit - which was a simple pop out of the hook - cost $11,000!!!! We still owe $700. I don't know what they are running there, but it looks like a scam. Just go to the ER next time...

    MinuteClinic at CVS - walkinclinics - Updated May 2026

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