Another great visit to the clinic It is so hygienically…read moreclean and very comfortable Everyone here is so kind and friendly I would recommend it to anyone living in this area Thank you all for your services We need more staff like yours Jackie s

Great medical care completely overshadowed by an incompetent and dismissive billing department…read more ConvenientMD submitted my claim with an incorrect code, causing my insurance to deny it. After spending hours on the phone with said insurance, they literally explained exactly how the office could correct the issue and resubmit the claim properly. I then spent HOURS trying to communicate this to ConvenientMD's billing staff, only to be told they would not fix a coding error THEY made. Not "could not." Would not. They knowingly left me responsible for charges created by their own mistake. What makes this even worse is the complete lack of accountability and communication. They advertise email responses within 24-48 hours, yet days later there was still no response at all. Patients should not have to act as middlemen between an urgent care and an insurance company because the billing department refuses to do its job.

Falmouth urgent care is a life saver!! Was having trouble getting my antibiotic and oral rise for…read moreinfection in my mouth from dental office , they wouldn't get back to me. So i stopped at urgie care , didnt have to wait long very quick getting in. RN Holly and PA-C Mitchell Bisson took very good care of me, Supper kind and caring , took time to explain informtaion and very understanding and sympathetic. This was actually the second time i returned to urgie regarding the same issue. And the first time I saw PA-C jacklyn Reis and nurse Holly, and so kind and understanding of my situation . Jacklyn actully gave me some resources on places i could go to as well for my teeth since having masshealth as many know is such a up hill battle to find providers. This place is absoultly amazing !! everyone from the front desk to the nurses and PA-C are incredibly kind and caring!! SUCH OURSTANDING CARE!! if only the falmouth ER could be as good as them. KEEP UP THE FANTASTIC WORK FALMOUTH URGENT CARE YOUR HARD WORK DOES NOT GO UNNOTICED!! :)

Took my grandson who was having an asthma attack. He was seen promptly and treated with nebulized…read moretreatments. All staff were friendly and professional. Overall a great experience.

Returning dental patient with dental emergency. The worthless creature on the phone first insists…read moreon scheduling me for NEW patient general dental exam, and then says "We're scheduling out to January." These stupid hicks need to staff this so-called clinic with front-office people who have some degree of common sense (obviously, I need a solution well before JANUARY) and some degree of concern for the well-being of the patient. I guess my first warning should have been when she answered the phone with the name of the clinic - and nothing else. No "How may I help you" or anything else so civilized. This place should be burned to the ground with all its worthless staff trapped inside!

When I scheduled a standard dentist appointment here, I was informed that my first visit would be…read morefor x-rays only, and I would need to come in a second time for a cleaning. I didn't count on the fact that next available appointment for the cleaning would be over 6 months away! I transferred my x-rays to another dentist who could see me much earlier. But my insurance would only cover the initial visit with a new dentist once every 5 years. So I ended up having to pay over $70 because of my mistake of choosing CHC.

Ability to be seen quickly. To be assessed for illness, sent for x-rays and then downstairs to pick…read moreup the necessary prescriptions was very efficient. Treatment seems to be appropriate and I will return.

The most inconsistent, disorganized and impersonal medical I have ever received…read more I do not recommend unless you want to be judged, rushed out the door because your 20 minutes is up and wait 2 weeks to have emergent test results read by your PC.

Sometimes you find a find a service that just warrants a positive review. So unfortunately for me,…read morea few times a year, I get a buildup of fluid in my ears that is very painful. I think it's from allergies but I'm not positive. It is extremely uncomfortable with symptoms that include vertigo, earaches, intense sinus pressure and more. Up until now, I have had to try using over the counter remedies until a doctor's office could fit me in which usually means 3-5 days of pain and misery. However, one day while waiting for my doctor's appointment to arrive, the pain became too much and I needed help. My first idea was to go to the ER which I'm sure would been helpful however, it's a long wait and includes everything else that comes along with an ER visit. On a whim, I thought about going to Urgent Care and went to the Carewell website for directions. I saw on the website that they do virtual visits and had one open within the hour. I followed all the instructions and within 10 min. I had a text confirmation with instructions. About 15 minutes before my appointment, they sent another with a link to my appointment and then time came for my appointment. I clicked on the link and was connected with doctor Meg. She was incredibly nice, very empathetic, explained exactly what she believed was happening and then called in my prescriptions to hopefully solve the problem. She also articulated a plan B if it plan A did not work. Luckily, this solved my problem and since that time, the same thing happened one other time in which Dr. "Liz" was equally nice and helpful. I decided to post this in hopes that it might be able to help someone else in a similar situation knowing that not everything is 100% perfect and there are some cases in which the doctors will need to see you in-person in order to give you a correct diagnosis. That all s aid, thank you again to the great doctors at Carewell, I greatly appreciate all the help, relief & peace of mind you've provided me since finding you in January 2025.

I had a fishhook in my finger that I couldn't get out on my own , and even though they were at…read morecapacity on a Saturday night, they took me in anyway . Of course I didn't have my insurance card because I was on vacation , but the front desk looked me up and let me in anyway . I watched no less than ten people come in and they had to turn them away , but they did it so so nicely . As a doctor from Boston I honestly could not believe how considerate everyone was . Then Regina numbed me up and yanked it out ! I could have kissed her . So so grateful for this place .

TB testing available, but not covered by insurance ($125)…read more Offers a lot of different things. Plenty of parking.

tried to get appts, told walk in only, 2 times went and closed. needed travel vaccines. told we…read moredont take insurance, cost would be ____. upon being setaed and vaccines coming into room, told shots would now be _____, difference of $220. price gouge , too late to get them elsewhere.. Dr knowledgeable person, but practice shady

DO NOT GO HERE They…read moredon't take insurance, make you pay cash or refuse to see you, refuse to give recipes. They have no proper way of proving how much and why they charge you. I swear the doctor just makes a number up in his head and makes you pay the full amount in cash before you can be seen. No receptions just the doctor and one nurse. Both scam artists. This is definitely not a legal business.

Opened at 9, they give you a number like at the deli, was checked in after about 5 minutes, in a…read moreroom, vitals taken within 5. Pleasant staff, with an x ray and discharge papers in and out in less than 40 minutes. They discount your copay 10% if you pay it at time of service.

Shea Burke has provided me with the best chiropractic care that I have ever received. Gonna miss…read moreher care when I return to AZ for the winter!

Found this office while traveling to work and decided to stop in at this location for a DOT…read morePhysical rather than going to the walk-in clinic in downtown Falmouth. After our visit today, we are happy that we made the decision to come here because the staff and office are amazing. This office has a ton of services including chiropractic and massage. The prices here are reasonable and we were treated with dignity and respect unlike other offices we have complete physicals at before. In the end we recommend this location!

After moving to Falmouth we needed to find new primary care doctors, so I chose to seek services…read morethrough Emerald Physicians at the Falmouth Hospital. The primary care doctor I chose was Dr. Wathier. I recently had my first visit with the team at Emerald and overall I was pleased with the services. The staff at this primary care office was great. The nursing team were well informed and told me about all of the additional services they have through the office. When it came time to meet Dr. Wathier, the visit was short (maybe five minutes), but he seemed knowledgeable and professional. The only downside to my most recent visit was the wait time. I had a scheduled 10:30 appointment and didn't leave the office until almost 12. The majority of that was spend waiting in the lobby and speaking with the nursing team who were filling in the awkward wait time with non treatment related convrrsations.

Dr wathier does not care a bit about his patients. It's all about time and money! For my physical…read moreyearly check up he actually told me he had 15 minutes to spend with me, and in that time it seemed like I was just wasting his time. If I could give him a zero Stars I would

Once again I landed in the er with a colitis attack I cannot…read moresay enough about the emts that took me from the dr office on 28 A Dr park I wanted to thank them personally but their names slip my mind Thank you for your service Next the Dr on duty was Dr Mike He was knowledgeable and had a great patient bed side personality Thank for putting me at ease I want to thank nurse Alice also for prompt effluent service enough though she had two critical patients she was attending to at the same time Great er and have been in the main hospital several times in the past 30 years Jackie Soltys

I have had 3 operations done in my his hospital in the last 2 yrs shoulder hip and knee…read morereplacements. And the service was great very well. Taken care of professional. Highly recommend.