This was my first time in urgent care ever. The place was clean, it looked new and staff was…read morefriendly. It's nice that you have the option to do a video call, make an appointment or just a walk in. The visit was straightforward (I had a sore throat, tonsil and ears were hurting). I did asked how long was for a walk in and said about an hour or more then I asked for appointments she sad also about an hour "but hopefully less" which made me think what was the point of making an appointment. I was there for an hour BUT from check in to discharged.... sooo it was not so bad but I was expected to wait to be seen after an hour when she said that. I hope they would give priority to their appointments and see them in a timely manner. Another thing ... I understand that for me it worked out because it was a sore throat but I was still expecting to physically see a physician. I wanted to go in person so they can check me in person, touch my neck, parotid glands, check my ears and check my throat but instead I was talking to the physician through a screen. If I knew that was going to be the case I would have just scheduled a video call and waited comfortably in my house. Talking to the physician took 5min, not super friendly but like I said maybe my case was straightforward. Everyone else was super friendly and explained everything. They did explain they do have a physician there but it depends on patients needs if they need to see them physically or it could be something over the video call so that is helping everyone kinda move faster but still... waiting time for appointments are an hour. Not cool Overall I would go back to Marque urgent care and I would recommend it. Hopefully they can improve their waiting times.

This place needs to work on their price transparency and follow up! I came in for a wrist injury…read moreand was told the total was $160 with my insurance, which I paid for in person, but then weeks later I'm hit with another large bill in the mail afterwards! On top of that, they didn't give me the orthopedic referral that was promised and that I needed, so I had to pay an extra $80 for another separate appointment with my primary HCP. Marque Urgent Care had the opportunity to make my injury less stressful, and my pathway to healing easier, and they dropped the ball. I won't be back. Side note: the staff and physician were all very nice. And the facility is clean. But inaccurate pricing / unexpected charges are deal breakers :(

Came as a walk in at 11:51am &was out before 12:30pm!…read more Came here cause I was feeling sick& eyes were burning. Everything went by quickly from the check in to discharge. The nurse & PA explained everything& were straight to the point. Gave my meds& told me to get some rest! The only thing i didn't like was how confusing it was to get there. Parked in the structure, hopped on the elevator to the 1st floor, walked across &went up the elevators to the 6th floor. It is all the way to the end of the building.

When I had an emergency visit, I was very impressed with this hospital. The check in was quick…read more The wait time to be seen reasonable. And the timely manner with the needed x rays was impressive. They listened, they cared and they took great care of me. The entire staff deserves and has earned my respect and when and if needed, I will go to this hospital first!

I just, as of a week ago, moved up here from Palm Desert and needed a Family Doctor…read more I stumbled across this practice by accident. Phoned up and made an appointment to see a certain Dr Saifi. This man completely blew me away, with his charm, enthusiasm and TOTAL peace of mind, of his complete medical knowledge.He was "spot on" as the English say. He has carried out some initial tests and I'm a very happy bunny!! The rest of the Practice staff, were kind. courteous and polite. Thank you all Laurence Greenfield

I don't appreciate Yelp removing my review or warning . Uelp…read morestated " We're reaching out to let you know that our moderators removed the review update you posted to Center For Family Health because it didn't look like your content depicted an experience at this location." SO I ADDED PROOF IN ADITTION TO THE PHOTO OF THE PATIENT SCREENING ROOM! THE DOCUMENTATION HE SIGNED MADE ME PAY FOR OUT OF POCKET AND NPW REFUSES TO SIGN. Admittedly Dr. Saifi is intelligent, However that does not compensate for his poor bedside manner, personally I left his former practice in La Mesa because his "15 min appointments" after 40 minutes waiting in lobby, consisted of about 3 minutes wherein he asked about 7 questions letting be begin to answer 2-3 before cutting me off and vanishing. His focus appears to be on compensation $$$$$$. It took neatly a month to get any decent response from his new practice, which, in my opinion, adds to the impression that he is a business person with impressive knowledge and experience but a lack of responsibility, respect and concern for his patients. Additionally as I suffer from mental illness I asked for a referral to a specialist who could help me the referral wasn't honored by the providers office. Finally he made me pay cash for the documents he filled out stating a diagnosis of lifetime affliction of my medical condition. Even though it was covered from insurance which he accepted and was already billing. If I'm to understand , he opened this practice in Santee, Ca - 2 years ago. So does that mean as a provider relocates he hasn't any responsibility/ obligation or duty to former patients after practice is closed/ opened elsewhere? An office in La Mesa, Escondido, Santee? How many times has Dr. Saifi thrown out his rolodex?

Wound Not Recommend. I am an RN with over 30 years experience in health care. I am the Medical…read morePower of Attorney for a lady that needed the "602" form completed for her to move into a new memory care facility. This is a standard form that must be filled out by the patient's MD or Nurse Practitioner. Not a difficult task. Trying to get the NP to fill out these forms was a joke! They were sent back 3 times due to missing or incomplete information. This also delayed the patient's move into her new place by 3 days- which caused even more confusion for a memory impaired individual, and caused addition costs to the family! Bad Experience! Very Disappointed, Will be looking for another MD.

H Squared Health has provided excellent home medical services for my brother who faces serious…read morehealth challenges and requires unusually thoughtful care. From the doctors and nurse practitioners to the office staff, everyone has been helpful and kind. Timely, responsive, high-quality care-- this has been our consistent experience for almost two years. We highly recommend them!

NEUROSCIENCE DEPT My…read morebrother had laminectomy procedure done about a month ago. Prior to his surgery, he stayed at the neuroscience building, on the first floor. Surgery went well. The family and I liked that we were able to see my brother without having time restraints. He was later transferred to west wing (building next door). Throughout my brother's stay at hospital, the nursing staff and everyone my brother encountered during his stay at both wing, were accommodating, caring, helpful and good spirited. Thank you Grossmont Hospital for taking very good care of my brother. I would send shout-outs to staff that were extra helpful and kind. Sorry I did not remember everyone's name. (stayed March 17 through March 24) He started his first chemo treatment last Thursday, April 16.

This visit had to do with my father. I have to say everyone along the way has been terrific. From…read morea customer service standpoint I'd say fantastic. He started in the ER where they took good care of him with a fast assessment and understandable assessment of the situation. They were short beds so it took almost a day to get him admitted to the hospital. He made it to 2 north. I watched as the all nurses had to really hustle with all the patients. They really were terrific - can't underscore enough how much were appreciated the team. The doctors and surgeon were excellent, top notch. Dr Desai and Dr Leung (surgeon) did a great job explaining everything and taking good care of him. His day nurse, Veeda ,was wonderful - attentive, sympathetic and understanding. His night nurse chaseeka (sorry I don't recall the spelling) took great care of him. In fact everyone on the 2 north floor was soooo nice. Sometimes we grabbed someone in the hall and no one brushed us off, they were very helpful. I'm really sad about how understaffed this hospital is and how many patients they have. With respect to the room, there are two people assigned per room. Not really much room for visitors. When we first arrived I was hesitant as it doesn't feel sterile (other than the main lobby and surgery center). It's definitely showing its age. It would be nice for there to be an expansion or for Kaiser to open up - their facility is just sitting there... So overall, despite the appearance, given the situation, a good experience.

I'm always amazed at the quality of those people employed here. Especially those I've dealt with…read moreat any front desk to those on the phones. Of course, we all put a lot of trust and faith that the care we receive from the doctors to always be the best. But remember, they're licensed to practice medicine! As much as we hope for a miracle cure & or a quick resolution to our health problems - we just have to have faith.

My son was referred last week by his pediatrician to see the podiatrist. Within about 20 minutes…read moreof leaving his appointment the podiatrist office called me to schedule his appointment. I have never had a referral happen so quickly! They had an appointment available Monday morning. Check in was quick and easy, done in just over a minute. We were called in at the appointment time. The nurse asked some questions and looked at my son's toe that was giving him some trouble. She advised what she though the treatment options would be. Dr. Thomas came in just a couple minutes later and said the same thing the nurse did. He gave us our options. I made a decision but my son was very scare of the shot and the procedure. Dr. Thomas was amazingly patient while my son had his freak out. He remained calm and tried to help me to get my son to understand what needed to be done and why. This took a good 15 minutes, but in the end Dr. Thomas did the procedure. It was over pretty quickly and my son became interested in the procedure. He answered all my son's questions about what he was doing, what tools he used, anything my son was curious about. I am truly shocked at how nice the nurse and Dr. Curt Thomas were. The fact they were also able to do this same day was more than appreciated. I really can't think of anything that could have been better. Thank you Dr. Thomas and care team!

They are so awesome Thank you so much for taking care of…read moremy son Thank you again

This location is fantastic. We called the general number to make an appointment and it was really…read moreeasy and thorough. The office is super clean, spacious, and they have a sick side and well side. We accidentally entered on the sick side and they let us know so that we could move sides. The questionnaire was easy (done on a tablet), and the wait was not long. Brenda S was our intake person and she was great. So helpful, nice, and gentle with our 2.5 year old. She gave her stickers when our daughter asked. We didn't have to wait long for Riley Walker, the nurse practitioner. She was also great! Answered our questions, gave some direction on feeding practices, recommended a dentist and printed out the information for us, was really gentle and clear with giving direction to our daughter, and also gave a sticker when asked. We were really happy with our experience. We just moved to the area and I had to immediately find somewhere for our daughter to go. I was nervous about the reviews, but took a chance and am so glad it turned out great.

Pro: SYHC Staff…read more Care Con: Not closer I have been a patient under SYHC for over a decade. These practitioners and team are as dedicated to your health as you are. El Cajon office is clean, easy to find, and all that you need it to be. Just like most SYHC locations, they offer services such as: Dental Chiropractor(not at all) PCP(Primary Care Physician) Etc.. I wholeheartedly recommend San Ysidro Health Center: El Cajon if you need health assistance, not Emergency.

What a wonderful experience for a dentist appointment. They have modern technology and excellent…read moredentists. This was one of the best experiences I've had and seeing a dentist. Very happy.

This location is temporarily closed as of 06/04/2022. Please check website to confirm if open if…read moreyour provider refers you to this location before driving over!!

First time to this urgent care. It was a pleasant visit…read more Lots of FREE parking. Was taken to the back fairly quickly. The receptionist at the front desk was very sweet, friendly and professional. She even had a good laugh with me. The assistant that took his vitals was a very sweet lady also. Melisa I believe was her name. The doctor was professional, but there were a few misunderstandings which led to us waiting in the back room for an hour after the exam. It's hard to find at first. It's tucked away in a medical plaza. I would come here again and recommend.

I have had numerous visits for Urgent Care over the years at Santee, Grossmont and Downtown Sharp…read moreUrgent Care's and every visit was 5 Stars! The reception and registration staff are always efficient, friendly and empathetic. The nurses and doctors are great as they make sure you are comfortable while you are waiting and the skill of the doctors in dealing with so many medical needs is truly incredible. I was shocked to see that the average for reviews and I have to believe that are many expert complainers in that average who can never be satisfied judging from my repeated great experiences. The convenience of having a great medical staff in a beautiful comfortable clinic with x-rays, scans and laboratory and knowing how long waits are at various clinics to avoid long waits is great!

After waiting an hour, only five patients have been seen, with 10 more waiting to be seen Before…read moreme. Then was told there's still two more hours of wait time to be seen, definitely understaffed and lack of effort or compassion from staff. I be rescheduling with my primary due to inefficiency of this location.