Came in for a bad cough / Rx renewal on 12/3/2024, they wouldn't see me…read more Since Endeavor took over North Shore the quality of service and of medical care has deteriorated significantly, though I'm sure their revenue numbers look great. They've got these Urgent Care storefronts all over, I'm sure it is helping them increase their billing.

Should be renamed intermediate care. Last time I was here I called first and was told they could…read moredraw look for labs. When I came in, they told me they could only if they had someone on staff qualified and they didn't that day. Sent me to the Anderson location after calling ahead on my behalf. The location was the worst, they had me wait in the lobby brought me back and then told me they also didn't have anyone the person who was qualified when I was waiting left. Then they released my records so I had to recontact my doctor and wait two days until I could have the test done. I waited a few weeks and came back today to the Open 7 Days a week Northcenter and it's locked tight. I'm done with North Shore and their horrid lab system in the city of Chicago. Wish I could give them a negative 5

Slow process even when only one other patient is there. I also found it ridiculous that they can't…read morethink through the steps of what would we need to do next. They have a sign up with a miss spelling. When it was brought to their attention they said they knew, yet they keep it up. Why would you leave a sign up that conveys anything other than We are capable, intelligent, and you can trust us?

Scheduled an appointment for a flu test. I came in obviously extremely ill. They tried to charge me…read morefor the full visit, even though I showed them coming up as in-network in my insurance app and my insurance card showed the correct copay. They refused to call my insurance company to clarify. I left and drove to Endeavor where I was seen quickly and my insurance was run correctly.

I came in as a walk-in, and the receptionist asked me to wait because there were other patients…read moreahead of me. After waiting for about 15 minutes, another walk-in arrived and was allowed to check in before me. The receptionist never called me to check in and instead assisted the person who arrived after I did. It was frustrating to be overlooked after waiting my turn.

Nobody wants to go to urgent care, but when you have to go, do yourself a favor and go to the…read moreMidwest Express in Roscoe Village. There's a small parking lot. You can reserve a spot online (which is not an appointment time, but reduces your waiting time in the lobby.) I like these things. Let's talk about the providers. They're thorough and really nice. They make me feel as comfortable as I can in an uncomfortable setting. I've been here several times and had the same experience with different providers.

Waited almost 8 months to see a dr. Called me Friday to cancel. Dr. Changed her mind. Not taking…read morenew patients. Just RUDE.

Lots of communication issues at this practice. Go elsewhere. I have had to wait and wait to get…read moreessential prescriptions renewed. Stay away.

NP Danielle Taylor is simply amazing! She was very professional and personable, and actively…read morelistened to my concerns. She took time to answer my questions and my prescription was filled very quickly at the pharmacy. I felt very comfortable as a patient and would recommend her!

I've been to this clinic at Target for a flu shot and it was fine. I really needed them again when…read moreI developed an eye infection one evening but found they had closed early. Moral of the story is not to rely on a walk-in clinic for anything more than a simple shot.

Was sick and new to the city, so I tried this urgent care and could not be happier with my…read moreexperience. When I called the front desk was kind and patient and in person when I arrived . And Dr. Keeler was truly one of the most patient and kind doctors I've ever come across . I cannot recommend her enough and this urgent care center . I avoid doctors so this says a lot.

I've come here twice. I was booked to see Dr. Omar Saeed for both visits, but there was a stand in…read moredoctor working in his place both days. The first visit, my blood pressure was high but I was prescribed anti-anxiety medication. I scheduled a second visit 6 months later because my blood pressure is still high. When I walked in, I was told I'd have to pay a $40 'no show' fee because I was more than 10 minutes late, and all doctor's offices have that fee. I come from a family of doctors and that isn't true. I'd also have to reschedule for another day even though they were allowing walk-ins. What's more, I was frustrated that I would still not be guaranteed a visit with the actual Dr. on my billing and listed with my insurance - the person I actually made the appointments to see. I stopped seeing my former PCP because I'm working from home instead of downtown now, but I'll just make the trip. I'm still baffled at being given anxiety medication when I really needed hypertension medication. I wouldn't recommend this office.

I waited 9 months to be seen for an annual exam, including bloodwork, hbp diagnosis/cancer…read morescreening and other concerns. This was the first appointment available with any primary physician, only to be cancelled less than 24 hrs notice. The next available appointment when I tried to reschedule available was this upcoming oct 12th. If you have a year and a half to wait regarding your health concerns, this is the perfect place for you. What a joke.

Review for immediate care services: patient Always been seen fast, parking is easy and free,…read moretrustworthy NM reputation, good communication, not much more you can ask from an urgent care. Clinical care been on point 9/10 times.

The PA's that I have worked with are very good. They will get to the bottom of your problem. They…read morecan draw blood, take X-rays and many other tests. They listen well and give excellent care.

WARNING: They will promise to bill you $X. Once you leave you will billed extra for lab services! I…read moregot a large bill that was unexpected. They don't care about patients. Doctor will rush! and say this urgent care to defend herself and make excuses! So don't expect the person to be detail orientated. Also I was MISDIAGNOSED here, not worth it! I am ripped off now need to spend hours cleaning up the mess of billing this place made!

Dr Jeremy Loescher, Advocate Medical Group, 4025 N Western, Chicago Orthopedic…read more Excellent Physician Ability to give knee injections without pain. You can even watch the actual procedure on the ultra sound machine to your right, as you're laying down. It's incredible. He thinks forward and has a 'PLAN'. I can't comment enough about him and his staff providing a welcoming and warm environment. God, I have hope of getting back to bicycling and salsa dancing again. Thank you Dr. Loescher. August 30, 2026

Years ago I complained about coughing in the mornings and after dinner. Dr. Lamaster had me do…read moreannual chest CT. The second year the CT showed a gallstone. The coughing progressed into choking, gagging and recently trouble swallowing. After the coughing complaint, I reported random diarrhea, which was dismissed. Then I complained of vomiting. For years my symptoms got worse. Finally the vomiting was so bad, I insisted on seeing a surgeon. The gallstone that was documented on my medical records years prior turned into Chronic Cholecystitis, which can be life threatened. It can also lead to Pancreatic cancer, from which my mother died; she too was undiagnosed for years. Advocate Ravenswood let me suffer for years and harmed my long term health. This is not the only undiagnosed issue. Dr. Mikesell and Dr. Lamaster both dismissed my complaints about cognitive dysfunction for years with repeated complaints from me. The dysfunction now seems to have been caused by seizures. Two head injuries are in my medical records and they dismissed me and never followed up. Negligent or incompetent? Does it matter which? Also I rarely saw Dr. Lamaster. His residents were the only appointments I could get. One told me that I did not need to check my blood sugar... I am diabetic. Another put in my medical records that I had high blood pressure, which is incorrect and caused me problems with the anesthesiologist prior to gallbladder surgery. I have many other more examples of incompetence but individually they do not seem important. However, when a medical practice has consistent mistakes and the residents do not read your chart, they put your life at risk. Chronic Cholecystitis can be life threatening. It inflamed my pancreas and liver.

Went here for imaging. I really appreciate not having to trek downtown. The parking is easy and…read moreconnected to the building. The technician was really kind and helped me feel at ease. The entire process from check in to the end was very efficient and stress free. I highly recommend going here if you have the option over the downtown location.

I had my first appointment scheduled at this dermatology office today, and the experience was…read moreseverely disappointing. The building was confusing to navigate, parking was unclear, and there was a line at reception when I arrived. By the time I was finally able to sit down at the reception desk, I was two minutes late. Despite that, the doctor refused to see me and told me I would have to reschedule. I understand offices need policies, and I respect that appointment schedules matter. But for a first-time patient dealing with an unfamiliar building, unclear parking, and a backed-up reception area, refusing care over two minutes felt unreasonable and dismissive. There was no flexibility, no understanding, and no effort to account for the circumstances. This was a very frustrating and disappointing first impression, and it left me feeling like patient experience was not a priority here.