I started seeing Jessica for Haircuts and Shannon for facials/ brow wax a couple of years ago and…read morehave never looked back. I always leave feeling fresh Jessica's cut and color are top notch. In years past anytime I've gotten highlights they always turned out brassy, not with Jess, my color always looks perfect and holds up nicely as well as her cuts. I love Shannon's attention to detail when doing my brows and how she customizes my facials and knows exactly what my skin needs. We've made it a family affair as my entire family are all guests at Serendipity.

Very good facial. Also relaxing. Recommend serendipity a lot. Gave me tips for keeping my face…read moreclean and telling me what stuff to use.

Ronnie expertly cut, highlighted, and styled my hair for years. I'm usually now out of state but…read morereturned briefly after my parents died. Ronnie was on vacation, but Michelle highlighted my hair. She impressed me as a talented, artistic stylist, and also with her dedicated work ethic and communication/interpersonal skills. Ronnie is not only a highly skilled, talented, expert stylist, but he's obviously an astute manager and business owner, in the stylists he has working for him. Michelle did a great job with my highlights. I sadly live out of state, but this salon is a reason I do miss aspects of living in central Virginia. My hair is long and one length, but my sister and friends have more complex hair, and they also receive outstanding cuts and color from Ronnie and this salon as well.

Ronnie is the best!! He has been doing my hair for many years. I've moves out of the area, but I…read morestill come back for him to do my highlights. Nobody else has his expertise with color.

The clean, large salon had a lot happening. I haven't been in a large salon in 20 years. They had a…read moremenu of freebies on the table at check in. How exciting! One star down because...no one asked if I would like anything. Not while I waited, not while I had my hair done and nothing to go. Not even water guys! Wow what lack of customer service. Why have a delightful looking menu? Second my hairstylist Beth took her time and gave me layers. I asked for layers. Lots of layers, however my thin, barely there hair got way too chunky (and not blended) in some areas rendering HOLES in my hair. It took me a minute to write this review and the cut thank goodness is growing out. Will I return, probably not. Finding a new hair cutter that works for your hair is one of the hardest things out there.

Rituals is an amazing salon! Their stylists are wonderfully trained and work with their clients to…read moreformulate the best look for each. They make solid recommendations and talk w their clients about what will look beautiful, what is doable, all while making each person walking away feeling like they were their stylist's priority. Elizabeth M has been styling and coloring my hair for years. She always takes time w me, asking me what I want, showing me what is achievable, and then teaching me how to make sure I get my hair the way she's able to do it, everyday. That's always hard, bc you know how hard it is to make your hair look like they do! Elizabeth is also a color master!!! I've never been disappointed!

I have had no problem with the stylist to be clear. I called them multiple times during business…read morehours the day before it was going to ice. They didn't answer me so I was like okay guess I'll just go. Then called me before my appointment and let me know they cancelled my appointment without even speaking to me and gave the time to someone else after THEY couldnr answer? She was rude and short. They are not that worth it especially with their pricing. Better salons without rude customer service is available. Best to go elsewhere.

Noel is a master. She has colored and cut my hair and cut some of my kids' hair, which is very…read morecurly and thick and she always does outstanding work. I often just have her recommend something for me and do that, and I trust her expertise and skill enough to know that it will look fabulous.

Don't get Chatty Jackie! She didn't even wash my hair first…read moreOMG Know who the stylist is

I booked my appointment with Mickenna and she is absolutely amazing. I booked a color appointment,…read morebalayage. Would highly recommend her! As far as the salon goes, the staff are super friendly and sweet and the environment was amazing. I've always struggled to find a hair salon or a stylist I like. And I loved it here, definitely booking again!

A M A Z I N G! I had previously had my hair done 3 days ago by a Richmonds best salon and it was…read morehorrific!!!! My hair looked awful I was so embaressed I called explained what had happened what I looked like and they got me in same day just an hour after my call the girl who did my hair did an

From up-dos to kids....Meghan Cunningham can do it all. She takes the extra time to get to know her…read moreclient, no matter the age or gender before starting her work. You can't ask for a better stylist. She did the hair for my wedding and I would recommend her to anyone. She listens and understands what you want and if you don't know she will ask you questions and try to help you figure it out. I've been to places where I felt the stylist was more interested in what they wanted vs. listening to me and what I want. For those of you with long hair, don't be afraid of Meghan. She will not force you to think about cutting it short or adding something you didn't want. If you say, I just want a trim, then that's what you get. She may ask you a question like have you ever thought about an angle here or layer there but no pressure. Her dialogue is very calming and she truly cares about her clients the way she would about her family. She has also cuts my husbands hair and he has only had two people in his 31 years of life cut his hair. Meghan is the only one he trusts. Big bonus she is excellent with kids! She cut my one year old nephews hair and she did an amazing job. If someone can get a kid to cooperate and has that kind of patience, they can do anything!

I saw Meghan & asked her to give me an edgy Rock n' Roll cut with high-lites & low-lites. Boy did…read moreshe deliver! I looked so cool when I walked out. She gave me just what I wanted & I loved how affordable the prices were. It is a small town salon with a welcoming & homey feeling.

I made an appointment with Coco based on great reviews from a coworker. I was looking for a new…read morehairdresser as my last one made a mess out of my hair and left it damaged and feeling like straw. Coco listened to my concerns then suggested a new color and treatment plan. She took the time to get to know me while she was doing my hair and I really enjoyed our conversation as we were laughing often. I love the new color and cut and my hair feels so much smoother now. While she was styling my hair, she gave me tips on how to continue treating my hair and suggested several products and shampoos that would help maintain the health of my hair. I am so happy with my hair and would highly recommend Coco to anyone looking for a great hairdresser.

I went in to get my son's hair dyed platinum and spoke to an employee who told me "because of yalls…read moreethnicity and hair texture it wont take the first round". I was taken aback at her response as a simple, I don't know how to dye hair or the first dye wont achieve the blonde you're looking for would have sufficed. My son is Hispanic, hazel eyes and less than wavy hair. My grandmother was a cosmetologist in New York and she assured me you are taught how to treat and service all hair textures and clients. Perhaps that employee at Coco Hair Studio skipped class that day.

Moved here 12 years ago and, much like finding a new physician, I was anxious finding a new…read morebeautician . Walked into Hair Arts to check it out and happily fell into the hands of a wonderful stylist/colorist whom I now consider an old friend. Tanya Martin works at the salon much less these days since accepting a position with the outstanding Olaplex company but I'm one of the lucky few she still makes time for. All the stylists are wonderful and over the years I've had the chance to see Lisa (when baby Lauren arrived) and my daughter sees Hadley. Both are wonderful and I'm happy I found Hair Arts!

Go see Amanda!! I drive from the west end just to see her. It is quick ride on 288 and well worth…read moreit! Amanda listens to her clients and cares for them. She is a perfectionist with great attention to detail. I see her regularly for haircut and highlights. People always compliment me about my hair. The highlights look natural. She also cuts my children's hair. She's wonderful with kids! Her prices are reasonable and she is always on time! She is the best!

Eric Michael did an amazing job on my shampoo & blow out! His invigorating yet gentle wash was so…read morerelaxing and pleasant. He was friendly yet not overbearing. The stations here are clean and tidy. The front desk staff is a cut above! And the prices didn't clip my wallet. Several stylists have done my hair, and I've always left pleased!

Great staff. I often purchase gift certificates for my daughter and dughter-in-law. They love this…read moreplace.