We planned to have our daughters 21st birthday at mint on Moseley, we looked at the venue and we're given the price lists, we paid a $480 non refundable deposit for the room hire, we were told we would receive the order form for the food 14 days prior to the function and that it had to be submitted 7 days prior to the function, all good so far!! 14 days before the function date we receive the order form for the food with a new price list, all food platters had increased in price and all drinks had also increased. With the food we had already picked based on the original prices we were given it meant we would be paying and extra $400. I questioned it as I felt there was a mistake to which she responded with the following that I have copied and pasted
"Unfortunately the costs of food drinks rent, power and etc have increased dramatically. We have held peices as long as we can bur unfortunately we are not able too any longer, sorry for any inconvenience Ta Kat from Mint on"
Obviously I wasn't happy and advised her that she needed to honour her original quote as that is what we agreed on, she refused and she then started calling me at 10pm at night and 3am in the morning sending messages demanding I make payment immediately, leaving many voice mails and sending emails. I feel this is very unreasonable and as she has now sent me a letter from a lawyer demanding I pay a $3,000 cancellation fee I feel this is very unfair. I'm very disappointed with the experience at mint on Moseley and wouldn't recommend this venue. read more