Always quick and easy to schedule, never too pushy or persistent on things which I appreciate. The…read morenew office is great with each room having floor to ceiling windows into the nature area

This is a review for the customer service I received in 2019 front the obese old white female who…read morewas the receptionist at the front desk and not the dental services itself. This is the second time I came into this business where the lady in the front desk was rude and unfriendly to me. When I walked in, she stared at me (she wasn't busy at the time), never smiled, never said hello and curtly said, "What is your name?" in an annoyed rude curt tone. BUT ONE MINUTE LATER a Caucasian male walked in and she was super sweet as pie to him and said "Hello! How can I help you Sir? What is your name please?" Totally different treatment like night and day. She treated him with the utmost respect in front of me one minute after she treated me like crap. When I complained they told me to find another dentist which I did. My dentist who I have been with for years now is a million times better than this one. The old female who is the receptionist is a miserable hateful person who dislikes Asians obviously. Their lame response below "We are sorry you feel this way" is NOT an apology. It is a non-apology that has no empathy and has no accountability for the receptionist's rudeness; and they are implying that my feelings are the problem. It is a really crappy and fake response that reflects their lack of empathy.

Very knowledgeable. I have never met a dentist that's truly concerned about your teeth and gum…read morehealth like the staff at Summer Creek Dentistry. No long wait time no rush jobs. And very dependable when it comes to emergency visits. I never had a problem with scheduling or disappointments with the work done on my mouth. Very affordable, friendly, clean and relaxing atmosphere.

I've been a patient for over 6 years. All around excellent dental care from Dr. King and hygienists…read moreincluding Invisalign, an extraction, fillings, gum issues, cleanings, X-rays, etc. Dr. King is gentle and listens to and addresses your questions and concerns. The staff is caring, helpful, pleasant and courteous. The office is bright, spotless, and welcoming and I'm always seen at my appointment time - no waiting.

We drive all the way from McKinney to get the best possible dental care available, anywhere…read more That should speak volumes about how we only recommend Dr. Tim for all your dental needs!

Absolutely horrible dentistry. Had a single filling in my upper right tooth and about a week later…read moreit felt uncomfortable. I was told to wait and it should be ok so I did and now im dealing with major tooth aches at the site. Called to see what they did wrong and see if they'll fix it. Met with someone who was calling me a liar. Lousy dentist, lousy service. If you care about yourself then please go somewhere else.

was my first time going to this dentist and I found them to be professional and informative, the…read morewait was a bit long though.

Called me two days before my appointment on 7/7/25 to tell me that they are canceling my…read moreappointment by voicemail due to the Veterans Affairs not sending them prior authorization. Asked if I wanted to use my other insurance but yet still canceled my appointment. Previous dental appointments will have you sitting for 30 minutes to get seen and then they want to offer a free Studio Movie Grill certificate as if that helps. Previous dental appointment for my daughter the dentist here tried to charge me $4,000 dollars for cavities which did not need a root canal. I took my daughter back my old dentist and she said they were just cavities only charged me $300 dollars. If you are a veteran don't go here they are not trustworthy with services and will overcharge you along with canceling your appointment.

Absolute worst customer service . I've been there for almost 2 years and bought a very expensive…read moretoothbrush, did Invisalign, etc.. I went back for my annual beginning of May , new dental hygienist (whom recommended Invisalign) to which I responded that i had done it and was disappointed in results. I was told could redo for free in time period since I had them . Measurements were taken etc. and assurance of trays ordered , etc. I needed new replacement brush heads and told they were ordered and would let me know as soon as they got in . 2 weeks ; nothing I contacted them and then was told still out of brush heads and Dr. was gone and they would need to call me back about Invisalign replacements within 3 days . One week goes by I contact office with no response . Two weeks and ask for manager and to which she responds she will look into Invisalign replacement and they are still out of replacement heads for my toothbrush. She assures me she will contact me that afternoon potentially but next day for sure . AGAIN NOTHING . 1 week later I have STILL not heard any thing and I'm DONE. I'm switching dental

Love this place from the first communication a pleasant experience…read more They were honest but not rude. My detanal hygienist is the best, very patented and kind. The Dr is great. I had a good feeling about this place, and I'm so glad I chose to go here for my dental work.

DO NOT GO TO THIS DENTAL OFFICE. I was told that I have 8 cavities. I knew better, so I got a…read moresecond opinion and I have no cavities. Absolutely ridiculous!

I was a patient of Dr. Tim Oakes before the practice was sold to Dr. Egan. I loved Dr. Oakes; he…read moreis a skilled and careful dentist. My husband and I decided to give Dr. Egan a try after the practice was sold. I was at the dentist in early 2024 for a cleaning and everything was good. In late May 2024, I noticed my lower molar that had a crown and root canal felt off. I visited Dr. Egan and he assured me that everything was good. Switch to September 2024 for my regular cleaning and I was informed there was a big cavity on the molar I expressed concerns back in May 2024! How did that happen in only 3 months? When the crown was removed, I was informed the tooth was not salvageable and my tooth was removed. Now I'm down a molar and facing a dental implant all thanks to the dentist who somehow missed a big cavity. I'm now seeing a new dentist who has found 3 additional huge cavities on teeth with previous filings and I'm getting at least one new crown. Two teeth are also cracked and these are not new cracks. So, my last cleaning was September 2024 and I'm now facing a lot of additional cost and time lost to several appointments to get my teeth fixed. That's 7 months since I've seen a dentist. None of that makes sense to me. I haven't taken up bad dental habits in that time period. I take extremely good care of my teeth and brush regularly with a Sonic Care toothbrush and dental floss. This is only my experience but please take heed before trusting Dr. Egan. I will say the front office staff are wonderful! I will miss them but I won't miss the lackluster dental care! Be careful!

I literally have had the wrong restorative dentist for 7 straight years and didn't even know it…read moretill I went to Dr. Phillips this week. He is literally a 1000% better than my previous restorative dentist. His knowledge and techniques are so far above my other Dentist that it's absolutely unbelievable, I have never been so so happy after leaving the dentist. Thank you so much Dr. Phillips DDS. Scott S.

Nice, clean and modern dental office to serve southwest Fort Worth. Have to find out more about…read morethe hours, as I think they told me there are on dental techs at this office 2-3 days per week for cleanings. Have to say I got an excellent cleaning with a minimum of fuss, and my tech was very friendly. Dr. Brit Phillips is in his early 50's, very pleasant and thorough. I'm going back next week for some follow-on dental work, so I will be better positioned to comment on his chair side manner, and technical skills. First impression, very positive

It was that dreaded time for my routine teeth cleaning. I found this Dentist on here. Sent them a…read moremessage. Office Manager responded right away. A gentleman notified me of the price of an exam, xray and cleaning very quickly. Their promotion was a limited time only and spots were filling quickly. So, I decided to get it done. I booked the appointment and I was off to the Dentist. Best Dental was easy to find but, there's a lot of traffic in the area. It's on the corner of Hulen and Altamesa. The building seems historic but, inside it's modern and cool. I was greeted right away when I walked in. Then, I was asked to fill out some forms. It only took five minutes. Then I was quickly called back to get my xray done by the D.A. that was really nice and personable. The Hygienist was also nice loaded with information. Dr. Brown, the Dentist was a female and she was super sweet! I could tell she had a great working relationship with my her team. I don't think I've been to a Dentist as nice as her. I had no cavities and she was really supportive of that. I could feel her positive energy unlike other Dentists out there. Also, the total cost of an Exam, Xay and Cleaning was $120. If you want Flouride it's not included and will be an additional $55. So, if your ok with that. Come here.

I've always dreaded going to the dentist until I found Dr. Brown. I had a filling done by her and…read morefelt no pain. She is so sweet and easy to talk to. Their pricing is affordable. They have friendly staff and a clean office. Thank you, Dr. Brown and all the great staff at Best Dental. Definitely give them a try. I recommend 1000%.

I recommend Dr. Brit Phillips on the highest level, I've been a patient of his for about 3 years…read moreand couldn't be happier with his superior service including his staff and assistants.

Beautiful work and so gentle. Best dentist I have ever been to. He was able to fix a tooth two…read moreother dentist said could not be fixed.