We've been using Jim and his crew for almost 30 years and are satisfied with the service, price and…read morespeed. Had John install a new faucet assembly recently and would recommend their work.

Service was second to none. John who installed our garbage disposal was quick, clean and very…read morefriendly and the cost was very reasonable. Hannah was very accommodating with my appointment. It was originally slated for Friday but had a Wednesday cancellation and moved me up. I will continue to use Jim Peterson whenever needed and will continue to recommend him to all my friends.

Our carpets look fantastic. Peabody's kept us up on their arrival time. They were quick and…read moreprofessional. We would use them again in a minute.

I highly recommend Peabody's for their air duct cleaning. After seeing what the inside of my vents…read morelooked like before the cleaning I was shocked to see what my family has been breathing in over the years. I wish I would have booked with them sooner!

Safety King came was very responsive when gathering quotes on Yelp. Their quote for our house…read morebased on square footage was in the middle of the three quotes I had gotten, but their ratings and reviews pushed me to give them the business. They were hired for all air vents and a dryer cleanout on a 2,000 sq. ft. house, and particularly a bad smell coming in the laundry room. On the day of the cleaning Chris and Lee arrived during the agreed upon time window. I showed Lee around the house to the various vents and asked questions about the places I couldn't fully clear a path to the vent. The house's vents hadn't been cleaned during the time I've owned the place so it needed significant work. The same applied for the dryer. The cleaning took roughly 3 hours. I think they did a good job and made sure to take care of cleaning any messes their work caused. The one exception was the dryer blow-out which was left under the outdoor vent. My single gripe was that the final price ended up $100 over the original quote without discussion. However, it was clear that they had a lot of work to do that couldn't have been known without taking a look at things.

While I appreciated the speedy response and was glad to speak to Michael with more information…read moreabout my house, I felt he was talking at me rather than with me (sort of like an old-fashioned used car salesman). I gather the service is very good based on most of the reviews, but the $600 estimate (after a $25 discount) was way more than I expected. My home is not large and I do not have any reported problems with the vents.

Did a very good job, very good craftsmanship. Prompt and came when they said they would…read more We had them replace a sump-pump and reset a toilet. If I would say anything, they're maybe a little on the expensive side of things.

I called to get an estimate. Only their repair person can give an estimate after they charge you…read more$50 to come on site for a check on the issue. If you don't go through with a repair, then they will keep the $50. It would rather stink to pay $50, have them come out and then the price is way more than other estimates that I've already received and then I'm out $50 and have to still pay additional money for someone else to do it? No thanks. Why would I have them come out when they can't even give me an estimate. I told them what the issue was, other establishments were able to give me an estimate at the least.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

Sterling Environmental was a great choice…read more As a new homeowner, many businesses try to take advantage of my knowledge of a home. I talked with 3 other cleaners before deciding on David. He was very fair with his pricing and gave a friendly introduction about his history in the business. That had me sold. David and his partner we're VERY thorough with the duct cleaning process and also cleared out our laundry vents. I'm appreciative that he did that because I would have learned later that those needed to be cleaned regularly. I will be recommending David to anyone that needs to get their ducts cleaned. Thank you again.

Worst service. Worst people. Worst Attitude . He even threatened me for extra money at the end of…read morethe service ,then I have to tell him that I will call police if he doesn't leave the house. Then he left the house. Initially he quoted me $199 for air duct cleaning and then after looking at the dust,he requested for a higher charge.I agreed for $250 after negotiation. Then I sent him $250. Aft getting the money ,he again asked me for extra money. He even threatened me and denied to leave the house . Finally I sent him out of the house. But worst ever people I have ever seen in my life. Service is also not a quality one. Worst service. Worst people. Worst Attitude .