I could make this quick and short, but my disappointment weighs too heavy on my soul to not paint this picture in detail. The night was young, 7:30 pm to
be exact, at 81 degrees Fahrenheit with a slight breeze from the west. It was a picture perfect start to the night we had been looking forward to all day. We scramble to make our reservation on time, but pull it off, arriving at 7:28 pm with what we thought would be a swift check in.
"Your table will be ready in 5 minutes," the server said. "We will be seating you right over there." No worries. A little wait isn't an issue. But the table is already prepared and ready for us. 10 minutes pass. Another 5 minutes. Still not seated as the empty table calls for us. 10 more minutes. After another 5 more minutes, we are seated, right at the table that had been set for us the whole time. No worries, we brush it off. We are now seated and hungry, but no menus are to be found. We must rely on our imaginations of what the menu might hold. 10 more minutes. Finally, we are greeted and asked what we want to drink. You may have guessed it: we don't know, cause we don't have menus.
Once we conduct a thorough review of the menu, our decisions have been made. A virgin piña colada and a mango juice, much needed after the long day in the sun. 10 minutes pass. The server returns, only to realize she forgot our drinks. Mistakes happen. We order the coconut shrimp, the medium sized lobster coconut curry, and the shellfish fra diavlo with lobster creme sauce. We can hardly wait, salivating at the thought of the food to come. But my mouth becomes dry, as four insignificant pieces of shrimp appear on a plate in front of my boyfriend and I. For $13.00 might I add. Maybe the main course will surprise us, but no. The server hands me my plate, with what was supposed to contain shrimp and lobster. It has shrimp and mussels. She tells me they are out of lobster, which makes no sense as my boyfriend literally ordered lobster. I remain calm. The same exact dish is on the menu but with crab and shrimp, and then also with shrimp and clams. "I'm not really a fan of mussels, can you replace it with the crab please?" They're out. "Can you replace it with the clams please?" They're out. So there I am, with mussels that I didn't want and didn't ask for without even being consulted before making me basically a whole different dish. But I'm no Karen. "Okay, the mussels will do I guess" given I had literally no other option.
We wrap up eating. Thirsty as heck since our water glasses remained empty for the duration of the night, never once refilled. At this point, we just want to leave, but our server is MIA. We finally catch her to ask for a box and the check. She disappears for another 20 minutes, and returns without either requests in hand. Finally, she hands us our $190 bill that consisted of two entrees, an appetizer (if you can call it that), and two virgin drinks. That bill had gratuity already factored in as well, which I have never heard of for a party of two. The conclusion? Don't listen to all the "amazing" reviews of this place. This was hands down our worst experience on the island. Wish I could say no regrets, but regrets are all that is on the mind. read more