Been going here for over 23 years. I love dr Reynolds. She cares which is awesome. Highly…read morerecommend

Dr. Small is amazing! She is caring and makes you feel very comfortable. The entire office staff…read morewill greet you with a smile and they don't keep you waiting forever.

This is my favorite location around the state to get those fresh McDonald's hot fries!!! Nobody…read moreserves them up hot like this location! Remember, if you have the McDonald's app Fridays is free medium fry day!

They deserve negative stars to be honest . The OPTUM merger has been a shit show. The automatic…read morepayment system said one thing and one of "the patient coordinators "said a balance $100 less than what I paid . I received automated phone calls that gave the 1-800 number in like 20 seconds without repeating the number. You have to call into their automated systems to make any sort of payment used to be able to be done online .

In my experience, Optum Indiana's scheduling process was shockingly unprofessional. I completed all…read moreintake forms, had multiple doctors send records, and prepared for weeks--only to be told two hours before my appointment that I would not be seen. The scheduler, spoke to me in a condescending way during our initial call, and the office manager later cancelled the visit citing vague "notes." I was medically fragile and urgently needed care, and this last-minute cancellation delayed treatment by months. I hope leadership reviews these practices--patients deserve respect, clear communication, and timely access to care.

The front office is very rude and lound when I asked questions. The Nurse practioner was very…read moredirespect and very carless when speaking with me. This family medicine clinic has gone down hill. These people are not profestional at all.

Made an appointment to get established with a primary care physician, and to get some answers on…read moresome symptoms I was having. It was really simple to make an appointment over the phone, and I got in within a matter of days. For being a new patient, I thought that was unheard of. The building is very modern and clean, and the office is ran efficiently. I didn't have to wait very long before I was called back to the exam room. I saw Stacia Groover-Maltby, who was very thorough and friendly, and did a great job of answering any questions I had. I ended up having blood drawn, which was conveniently done in the lab in the same building. I was told I would be called with results, but after a week of waiting, I hadn't heard anything yet. I'm sure this is just an oversight, but I am able to see test results on the MyChart website, so I know they are probably getting through their call list. I would recommend this doctor's office, as they have many providers in different fields of expertise.

I'm impressed that Indianapolis has such an extensive network of osteopathic physicians via the…read moreWestview hospital network. I've seen a few of them, and much like regular MDs, there are good and bad ones. I chose to go to Speedway Family Physicians because it is near where I work and I could quickly run over there for a lunch time appointment if I needed to be seen. The office is right on Main Street in Speedway, it's an older building, the facility itself does seem in need of an update, a lot of the equipment (scales, the stuff you normally see in an examination room) seems a tad old. The office staff is efficient and mostly polite, some are friendly but it is hit or miss. They seem very busy, and sometimes can act a little put out when you talk to them. It is also kind of weird that even though they are open until 7pm, they stop answering the phones at 4:30. Oh and they do not answer the phones at lunchtime either. The office usually runs late on the appointments, but I've never waited more than a half hour past my appointment time. My main issue with SFP is that it seems to be the training grounds for family practice residents. That's great, these people need a place to learn what they are doing! My problem with this is that when you make an appointment, they do not tell you you are seeing a resident. If you are like me, you only go to see a doctor a couple times a year, so just as you are getting familiar and comfortable with the person treating you, they finish their residency and are gone, so then you are assigned someone new, and have to start the process all over again with a new doctor - explaining your situation, history, what the other doctor was doing to treat you...that was totally frustrating. There are permanent doctors in the practice, however I do not know if they accept new patients. On a positive note, I really liked the second resident I was assigned to and since she stayed in Indy once she was done with her residency, followed her over to her new practice.

Currently setting at the doctors office (Speedway Family Physicians) and my waiting time is 82…read moreminutes and counting. This is for a physical. You would wonder if these doctors even care about my time. And it cost how much? So after 91 minutes the doctor come for around 8 minutes total time. And during that time he checked my lungs and that's it. Guess I wondering anymore what does a physical check mean anymore? Guess to the medical field it means check the patients lungs and send them away. Guess I'm healthy since my lungs sound okay. So you ask yourself why did I give this place one star. Well I had to pick at least one. I think Community Health owes me for my lost time and the lack of service. Dissatisfied patient Tom

Newly diagnosed with a chronic disease, Dr. Odelowo has provided much of my care since being…read morehospitalized. He is patient, very kind, thorough. His office staff and assistant are efficient and professional.

Dr. Raffle is a compassionate and intelligent physician. I could not speak more highly of her. I…read morehighly recommend Dr. Raffle.

From the owner: Rachael L. Raffle, MD enjoys caring for the depth and breadth of adult and pediatric ear, nose, and…read morethroat disease. While she has a dedicated interest in care of voice, airway, and swallowing conditions, utilizing the most advanced minimally-invasive and in-office techniques, her skills encompass the wide range of general ENT needs, including hearing loss, throat pain, neck masses, sinus issues, and allergies.

Great doctors! However, the front desk seems to be unorganized, unprofessional and rude. I got…read morefussed at because I arrived to an appointment "late." When I was told another time on the phone and through a conformation text.

My two kids have been seeing Dr. Cosgrove for a couple of years & have nothing but good things to…read moresay about their practice. We've seen all the other doctors as well due to sick visits or on-calls & each one along with the RNs are helpful & knowledgeable. They work well with my 5 y/o & 18 mo old and put you at ease. Highly recommend if you're looking for a compassionate pediatrician! They're located in the IU West hospital which is convenient if you need to get anything done like a chest xray or anything like that from an appt.