Dr. Snook was the first neurologist who actually listened to understand my symptoms. For 18 years…read moredoctors would simply hear me so they could respond.

I've been a patient of Dr. Snook for a couple years now. Dr. Snook is an excellent Neurologist at…read moreIU Hospital. He is thorough, listens to his patients and has a terrific bedside manner. He only orders necessary tests first for suspected diagnoses and orders more tests when necessary. He stays current on upcoming medications and treatment plans. Unfortunately, he only takes new patients that come through the ER or by referral. He's a gem!

What?! Yelp for doctors? Well, I found other doctors on here, and I'm so happy with my recent…read moreexperience I just had to share it. After a very painful few years, I was finally referred here. I'm so glad! Everyone in the office is very kind, patient, and professional. I dropped off my images ahead of time as requested. I later met with Dr. Eads, who went over the results with me. He was very matter of fact about everything, and honest in his evaluation. While he was telling us his opinion of the MRI results, he also did a couple of in office tests. He had me get some follow up treatment, which has worked wonders! If my back requires more work, i feel like I'm in completely capable hands. Now that I know what chronic pain feels like, I never want to go near it again! If you get referred here, you're in for some great care.

Closed 4 years ago. I lament the day. In fact, every year on the anniversary of this business…read moreclosing I hold a midnight candle mass with my closest acquaintances. Love him, he EMG real good.

From the owner: Specializing in: - Physicians & Surgeons, Neurology…read more- Physicians & Surgeons

My husband had a cervical fusion of C4-C6 in February 2026 and has been in more pain since the…read moresurgery. Dr Shannon McKenna was the surgeon and kept rescheduling the follow up appt with the excuse of being in surgery. By the 3rd reschedule we had had enough and go figure he wasn't in surgery and was able to keep the appt. I normally do not leave reviews but I've had to watch my husband suffer through the most excruciating pain since the end of November 2025 that intensified tenfold at the end of February. I took over the communications between the Drs office and my husband because he was too frustrated and miserable to deal with it. We were constantly calling the office for help ..... finally scheduled another MRI of cervical spine to "find out what was going on". Luckily I set up an account and read the report and had access to the images within a day of having the MRI. Almost 2 weeks later the NP calls me to tell me everything looks good and the Dr is referring him to pain management. I read the report and it clearly said he has a pinched nerve root just under C6..... she never once mentioned that until I asked about it. And then blew it off as if it was nothing. When we went to this surgeon my husband had pinched nerves in the cervical, thoracic, and lumbar spine that the Dr was aware of. I questioned her about this referral and called her out on the fact this surgeon was just pushing him off to pain management instead of actually trying to help him find the problem and fix it. My husband has no desire to be on any opioid to mask the pain. He wants to find the problem; fix the problem. Needless to say I DO NOT RECOMMEND THIS PLACE FOR ANYONE! The office staff was FANTASTIC! The surgeon Shannon McKenna was the absolute worst doctor I have ever interacted with. Before the surgery we did not have any kind of explanation of what to expect for the day of surgery, the aftercare, the process for afterwards whether or not he will have physical therapy, how long the recovery is, nothing. See you this day this time have a good day. We had to ask them about physical therapy during the follow up appt and were told we could do it if we wanted to. We are now 6 months out and my husband hasn't been able to return to work for 9 months. He struggles to take deep breathes, moves just right and his body locks up, wakes up in pain, troubles moving his neck, laughing can stop him in his tracks. NO ONE SHOULD HAVE TO LIVE LIKE THIS! No respectable Doctor would wash their hands of someone who is so obviously in severe pain that they just can't take anymore. No Dr McKenna refers him to pain management and dismisses him as a patient "due to being confrontational" - which is a joke because they haven't even dealt with him since May! So what is he hiding From? Only time will tell as we get into the new doctors to find out. I highly recommend to NOT see this surgeon if you have any need to visit this place!

My experience is not to waste your time with Dr. DePowell. I came hoping for a meaningful…read moreassessment and was instead shut down almost immediately, with verifiable clinical and factual inaccuracies. I forced him to cite his reference to support his conclusions. I asked that the citation be included in the clinical notes. He did not include it. After going back and requesting it, his office staff spoke to him and they provided a citation that undermines his own conclusions and documented findings. Don't expect an honest assessment. I have already placed a call to file a formal complaint. So far I have not received a response. Whether Goodman Campbell, writ large, is 1-star, I can't say. My experience with Dr. DePowell was sub 1-Star.

I was "treated" by Dr. Bales and I wish I could give her no stars…read more My daughter and I moved back to Indiana after the sudden death of my husband in 2017. . At that time I was under the care of a Neurologist in Michigan. I do believe I should have seen her partner as he seemed to be more competent from what I've learned. Dr. Bales was very rude and seemed more interested in how I liked her hair and her outfit. She has never done a complete EMG on me and in Michigan I had one every year to measure my nerve damage. I wouldn't take my dog to her. Sorry, Not Sorry!!!

Best Neuro I've been to in my lifetime. Very dedicated to his patients and takes his time making…read moreyou feel like a human being. I have and will recommend this doctor to those needing his services.

This was NOT on Dr. Smartt... I read on line that a young…read morelady was very pleased with Dr. Smartt. I would love to have had him as my neurologist. However, I was unable to get past the rude receptionist. I had called to see if Dr. Smartt was accepting new patients. The person on the phone indicated that he was taking new patients. She said I needed a referral. I explained that I was currently see a Neurologist however I wanted to see Dr. Smartt instead. She said I needed to have my records sent to the office. I went on line and filled out the documentation, when to the office to take the application along with my insurance card and identification. She stayed on phone after I walked in. Another person came in behind me. She got off the phone, spoke with him for a few moments and then he went to sit in the waiting room. Meanwhile, I am waiting to see if she will address me since I had been waiting for her to get off the phone and to speak with me. Finally, I walked up to her desk and explained I was the person who had called to see if Dr. Smartt was accepting new patients. I told her I had filled out the documentation on line and that I had filled out the request to have my records submitted to Dr. Smartt. She took the paperwork and said she would call after she received the records. A week has past, I had not heard anything from Dr. Smartt's office so I called to see if the person at the front desk had received the documentation, she said she had not received the documentation. I contacted the other office, they indicated they had sent all documentation to Dr. Smartt's office and that they had document to show date and time. I ask if they could resend the documentation. They had no problem resending the documentation. After they sent the documentation they called me back to let me know they had resent all documentation. After two weeks of not hearing anything from Dr. Smartt's office, I called his office to ask if they had received my records from the other office. The person who answered the call asked me for my information of which I gave her. She then placed me on hold for 23 minutes and never returned. I called back, and the answering machine immediately sent me to voice mail. I called back again, this time it gave me a message saying that they could not see me until they had receive all records. The documentation as sent twice as of today (a month later) no follow-up phone call. I also hope that the person who did not follow up has shredded all my PHI as well as the copy of my insurance card and my ID. Needless to say, I never got to meet Dr. Smartt. I will never know if Dr. Smartt was a good as the young lady had indicated. Hopefully, if you want to see Dr. Smartt you will find a way to see him, as I was unable. Good Luck

If you are going to judge this place on their ratings, take a good close look. Most of them are…read moreabout the answering service they use, which is really not great. I'm not sure if they have updated it. If you are OK with that, then you can step up for some first rate care. I have been seeing Dr. Beck for many years now. I have a spinal implant to help with pain, and he has done several injections. He made the same comment to me during a shot that he made to someone else. When I commented on how much it hurt, he said he got the right spot. I felt the pain in my leg almost completely vanish while he was doing the second shot. Did it hurt? Yes. Am I a little sore after? Yes. Was it the right shot? YES! I miss the face time I used to get, but Dr Beck is trustworthy and skilled. You may not see a lot of him as there are now other folks who will handle some of the up front diagnoses and let you know what your options are. I know at least one other person who has gone here and was very happy. This is easily 5 star care.

When you call you can barely understand the woman on the phone. The dr. Has a terrible bedside…read moremanner and is quite rude. Doesn't want to hear a patient out. I have had a previous spinal fusion and apparently it has failed and I have nerves that are being compressed. Laying sitting and standing is horrible now. They are quick at getting you in. Not sure why he did not listen about how far down my spine the pain is! They had me on 46 medications when I filled out the form and I'm on 10 now.

I've been a patient of Dr. Riley Snook for 10 years now. His office is no longer downtown at IU…read moreHealth University but at 11725 N. Illinois St., Carmel in Building C Medical Offices. The large parking lot is free at the Carmel location. Dr. Snook is genuine, thorough, listens to his patients and has a amazing bedside manner. He stays current on upcoming medications and treatment plans and is very knowledgeable. He only orders diagnostic test when necessary and doesn't keep you overwhelmed with procedures. For those interested in credentials he specializes in Neurology for IU Health Physicians Neurology Group. Dr. Snook earned his medical degree from Indiana University School of Medicine and returned there for his residency. He has hospital privileges at all of the IU Hospitals in Indy, including Tipton. If you are looking for a Neurologist who is personable and a caring physician that doesn't rush through an appointment give his office a call.