Dr. Kruse has been our family doctor for a couple years now. He is thorough and friendly. He takes…read moretime with patients especially elderly folks. He is is compassionate and listens well. My only complaint is the difficulty I have getting appointments. He is very busy and mostly booked. It is very difficult to get into see him if you are sick, when you need him most. It is also difficult to get through to him by phone. His nurse, Laura is excellent and responsive.

The doctors are great here but the facility is aging and grungy and the reception staff is far from…read morefriendly. Don't expect to be greeted with a friendly smile. I have tried to call and never gotten through to my doctor for weeks. They use phreesia check in system and I always feel the devices are dirty. Discussions for patient check are not personal nor friendly. The receptionist is curt with patients as she tells the to stand in line. The waiting room his clean and remodeled. There is a slim selection of magazines and no television or music. And I just got yelled at for not returning my phreesia. Yikes!! It is a good thing I love my doctor or I would never come here. They have online checkin that circumvents much of the checkin.

Adequate care if you're not too sick. The physicians are good, but not overly involved with…read morepatients, maybe it's because my insurance is Medicare and they don't make that much money off of it. Fortunately I am in very good health and only go there twice a year for checkups (though not too thorough ones) and to get prescriptions renewed. If I were experience more serious health problems, I probably would seek a different medical practice.

Absolutely not useful doctor. When I tried to tell her all my symptoms, she cut me off and told me…read morethat for every single symptom I have to make a separate appointment..... every appointment is $320 that's what St.Vincent Medical Group charges ok? After 2 years of complaining and moaning from my pain she just ignored my symptoms all together. When I complained about numbness in hand and it was getting worse and worse she was checking my ears in early spring for flu symptoms. Told me that it's "chronic" I never had such symptoms before! On my last appointment she was late for 1 hour! Then she came in and told me "I have other patients" she didn't listen to me well and prescribed anti inflamatory pills and walked out! One of the worst doctors out there.

My wife and I both have been patients of Dr Helmen for nearly 20 years. I have had issues with…read moreAsthma, pneumonian and breathing issues and Dr. Helmen has helped me with correct diagnosis and treatment every time. He has help me change my behaviors and improved my health. My wife would testify to the same experience. Visiting the office is a quick and timely experience. For our annual physicals, blood is drawn there and they do offer flu shot clinics at times. I find everyone there to be very helpful and they make me feel comfortable even when I do not feel great.

For three years, Dr. Helmen has helped me tremendously with multiple health issues. I would…read morerecommend him highly! Paul S.

Finding a doctor and a dentist in a new city where you don't know anyone - this was probably the…read moreworst thing about my move to Indy. I had a persistent cough and figured after 3 weeks it was time to see a doctor. St. Vincent's is close to my house so I called and asked who was 1) female and 2) had the earliest availability. I received an appointment with Dr. Szewczyk (don't ask me how to pronounce it, I have no idea. I think it's Sedgewick). The experience was great. I wasn't kept waiting long, and I really liked her energy from the minute she walked in the room. Since I was a new patient, she went over my medical history, did a quick checkup, and wrote me a prescription for my cough. Then she asked me "Is there anything else I can help you with?" Now, that's not something I've ever heard from a doctor before!!! She also suggested some ways I could manage some of my issues with minor changes to what I was currently doing, rather than suggesting yet ANOTHER prescription. Very satisfied.