1. Mimiah Cleaning Services

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    San Ramon, CA

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    Mimiah Cleaning Services

    5.0 (1 review)
    Open • Open 24 hours

    Services - Mimiah Cleaning Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    Mimiah Cleaning Services Photos

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    4 years ago

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    Maidly

    Maidly

    (288 reviews)

    I engaged Maidly to perform a deep cleaning, and they did a great job. I've lived in my apartment…read morefor nine years and had not done a deep cleaning since I moved in, so there was a lot of grime in some spots. But they were up to the challenge. Communication via Yelp was quick and concise, though there was something of a language barrier with the workers who arrived to do the work. Translation app solved that problem. Overall, a good value for the money; would use again!

    I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

    eMaids

    eMaids

    (30 reviews)

    The team that comes to my home every 2 weeks is fantastic! They are always thorough with cleaning,…read moreand leave my home looking like it's staged for a walk through. I sometimes feel bad that my home is extra messy when they arrive and I usually like to declutter and get things out of their way to make their job easier, but I rarely get to that. Somehow they figure out where to put things so I know where to find them, and my home is always sparkling when they leave. My stress level goes down so much! The team is also super kind, sweet, and listens when I have requests or need to clarify something. They are also really playful with my daughter and bring a lot of warmth and positive energy when they are in my home. The coordinator I text with is very good about forwarding my requests to the team and if a cleaning time doesn't work for me she will see what she can do to adjust. I get the sense that this is a very well organized business. Really glad I went with eMaids!

    I used this cleaning service for some time, but unfortunately the quality and reliability became…read moretoo inconsistent for me to continue. I had previously raised an issue about the shower not being cleaned properly and was told the team would be reminded before the next visit. The same issue happened again, and when I reported it, I was asked whether anyone had used the shower after the cleaners left. The photos were taken only about two hours after the cleaning. They offered to return the next day, but I work from home and have to schedule cleanings around meetings, so repeat visits are not always practical. I had also experienced late arrivals despite explaining my scheduling constraints. After explaining that I needed more consistent service and asking to cancel future appointments, the response was simply, "Ok. I will take you off the schedule." I understand mistakes happen, but I was disappointed by the lack of ownership and customer service. I ultimately decided to find a more consistent and reliable service.

    Mimiah Cleaning Services - officecleaning - Updated October 2026

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