Reached out via email for a consult and spoke with Jennifer. I was insulted to call into the…read moreoffice. I have a unique situation considering I already have Invisalign and would've been transferring to this office from another state. I called in and asked for the office manager to further discuss and I spoke with Carlyn. She randomly hung up on me. She didn't ask any questions. She just hung up. I called again asking if she meant to hang up and she replied," I sure did" and she hung up again. Just extremely rude for no apparent reason. If this is a reflection of their service,nI would NOT recommend.

I absolutely LOVE this place!! It's so clean, very organized, friendly and man they do a great…read morejob!! Checkout the pics of just 1 month of having braces. She's had a few different techs adjust her braces now and ALL of them are super fantastic! They get you right in, super quick and thorough. Facility is beautiful and they have a tooth brushing sink areas dedicated to patients coming in so you don't have to worry about brushing your teeth in a public bathroom before your appt lol. Front desk is nice and the entire staff is really friendly. I'm a daughter of a dentist myself so I'm very picky about teeth. If you need a beautiful smile and teeth fixed DiMarzio Orthodontics is the place to go! HIGHLY HIGHLY HIGHLY RECOMMEND!!!

We love Dr. Kofos and his amazing team! - they make us laugh and feel so welcomed. and their new…read moreoffice space is amazing! brand new and so modern. There's wifi, a work bench and espresso machine for me while my kids are being seen. -- Overall, we are very happy with our experience. Dr. Kofos is kind, young, energetic and smart. He worked with our insurance company and spaced the rest of our payments out on a flexible plan that works for us. One of my sons is getting the classic wire braces while the other one (who needed less moving) is getting Invisalign! i'm so glad they could do both in the same location and each get a custom treatment plan - 100% recommend!!

From the owner: Quincy Family Orthodontics located in Quincy, MA offers leading-edge care in a welcoming and fun…read moreenvironment. With advanced options, we create beautiful, healthy and confident smiles: efficiently, affordably, and comfortably! Dr. Zachary Kofos and our expert team take pride in our brand-new facility, equipped with state-of-the-art orthodontic technologies. As a patient-centered and family-friendly practice, we take the time to learn our patients' expectations and concerns, and work closely with families to design treatment that works for their lives. We pride ourselves on going above and beyond to provide quality orthodontic care.

If you have a complicated orthodontic case and/or are a likely candidate for maxillofacial surgery,…read moreyou cannot mess around with your everyday neighborhood orthodontist. You need someone who has dealt with hundreds and thousands of cases like yours -- and harder. You want to be a boring case for them, not the one complicated case they see in their entire career. And for all this, Dr. Klein is absolutely the person you're looking for. I did countless hours of research before originally going with her and I am so glad that I did. I'm part of a jaw surgery recovery group and I cannot tell you the number of horror stories I've read about people going to incompetent orthodontists who do not understand what they are looking at and do not understand that certain cases require surgery *and* orthodontic work combined. They just pull out teeth and put on regular braces that end up making situations way, way worse. I cannot underscore enough the importance of avoiding this. Not only can it be physically devastating but the psychological toll, as attested to by so many in this group, is extreme. As I mentioned, my own case is pretty much as complicated as they come. I ultimately had to get a bilateral total joint replacement (due to ICR), lower jaw surgery, Le Fort I osteotomy, septoplasty, etc. It goes on. The surgery itself was over 12 hours. Dr. Klein saw this the first time I went to her office. She knew exactly what we needed to do. And from that moment through the entire crazy thing - having to switch surgeons four times (!) - she has been the only constant. (A tale for another time but long story short, my first surgeons - surgeons at MGH! - were absolutely incompetent and awful. It was awful and I HIGHLY recommend avoiding them. Dr. Klein helped me end up with one of the best surgeons in the country for my surgery instead, even though he wasn't at MGH [which is where she was at the time]. She and the surgeon I ultimately went with were in constant contact. They could text each other!) Honestly, she's incredible. I have literally never met a doctor who cares more about her patients than Dr. Klein. And more than just "cared" but actually put in who knows how many hours figuring out how to achieve the best outcome. She gave me her cell to call. She always made time for me, though constantly busy. And she advocated for me. Go with Dr. Klein.

These days I have very little time to dress and shower forget about writing a review but when it…read morecomes to Katie Klein Orthodontics, I had to speak up. I am so sad that my two older sons did not have the opportunity to be patients with this practice. But I am SO grateful that my youngest son, who not only has sensory issues but who struggles tremendously with challenging, new experiences let alone ones that are not always very comfortable or pleasant, has had Katie and her staff for his braces journey. This practice is a more than a giant head and shoulders above the other two experiences I have had with orthodontists. The others were kind, professional and got the job done. ?!?! So, why is Katie so much better? It is hard to put into words how caring, honest, skilled and straightforward this practitioner is without seeming to be exaggerating. But I kid you not... she is the genuine article. Let's start with her ability to make it all look easy. The place is relaxed, clean and as she is chatting away like a good friend you are watching her expertly navigate your child's mouth and any trace of anxiety or discomfort. She makes incredibly difficult tasks look effortless and she smiles through it all. And of course, we need to talk about money. It is transparent from the get go. Financial plans and options are made available and you truly understand not only the cost but the cost benefit... every step of the way. Nothing is hidden, disguised or short-changed. And the highest quality of care is just her standard. What you are hoping for, as well as the reality of achieving this end result with realistic timing of outcomes, are explained clearly and expertly. Even more importantly, your child will be heard, attended to, motivated, supported and ultimately successful at Katie Klein. It is all the somewhat invisible intangibles.... A beyond accommodating front desk staff, frequent appointment reminders and yet no guilt or shame inducing practices when appointments are accidentally forgotten or simply missed due to a myriad of circumstances. It is all the big tangibles. You have an emergency? Or need a last minute appointment? You are not told they accommodated you. You are simply accommodated. Katie Klein and her practice are different, because she is that lightning in a bottle kind of Doctor. Real, compassionate, excellent, hardworking, non-judgmental and true to her word and ethics. You want her in your life. Your teeth and/or your child's teeth will thank you. Sure, you may leave many orthodontists with an externally beautiful smile. But it's the smile on your face that comes from working with a true heart that cares for you and your loved ones from the outside and the inside, that stays with you from here.

I typically am not one to write reviews, but finding south shore smiles has truly changed my life!…read moreAs someone with extreme dental anxiety, I had been struggling for years with finding a dentists since moving out of state. I originally came here for an Invisalign consultation and ended up booking my cleanings and fillings here. They made all my appointments back to back the same day so I can fit Invisalign and getting back on track with my oral health fit into my work schedule! I had Invisalign IPR, a cavity filling, and a cleaning all in one day and left with ZERO pain. The numbing went away within 2 hours and I was good to go at work! I never imagined I'd say this but I genuinely can't wait to go back and finish getting my oral health on track. Thank you Dr. Cheng for helping me get my confidence back with my smile & guiding me through my oral health goals with zero pressure. Love it here!

This is a very biased dentist I came across this dentist as I was looking for Invisalign they were…read moreadvertising a discount for Invisalign so I thought I would reach out they schedule a video consultation immediately when the dentist saw me she immediately changed her demeanor when I showed her my teeth she said I need to see an orthodontist although I have been seen before for Invisalign and have never been told that I needed to remove any teeth that was her way of dismissing me due to my color this is a very prejudice dentist.

My Invisalign start took much longer than expected because the orthodontic assistant struggled with…read moreattachment placement. The orthodontist ultimately fixed it, and the final result is good, but I wish someone had stepped in sooner, the appointment ended up being over two hours. Everyone was kind, but the supervision and pacing could be improved.

I have taken both of my children to Dr. Chiu. I think that I am being a little redundant with the…read moreother reviews at praising her and the rest of people that work with her. From flexible appointments, or rescheduling at the last moment there were never any "issues". Ashley was always very helpful at trying to assist us with finding times that worked for us. And having locations in both Norwood and West Roxbury helped quite a bit. Lori and Brianne were always very friendly and professional. It's been over the course of last four years that I have taken my children. And while I will not miss driving them to these appointments, I will miss seeing the staff. Just great people! If you are looking for an orthodontist in West Roxbury or Norwood go to Bay State Orthodontics. 5+ Stars.

Went in for Invisalign ( they use 3m) had X-rays. Was told two weeks. It's been 3 months. I called…read moreand was told there are many people ahead of you! I called again and waited 3 days for a call back. Told them to forget it. I'm so disappointed, I was looking forward to this. If you cannot handle the patient load, don't accept new patients.

Does not even deserve one star. Very unprofessional staff. Does not even know how to talk with…read morekids. The front desk person Kerri is very rude. The doctor Lorenz have two faces. Instead of listening to the patient, she listened to her staff. She is not patient centered. She is very self centered. She is very narcissistic. Please think before you go to her clinic. Specially with the kids.

I love Align Orthodontics!…read more I started treatment at their old Quincy Center location and now they are by Wollaston. Every time I go, they are very friendly and professional, answering all the questions I have. They met my puppy when I first began my treatment and they continue to ask how my puppy is almost every time I return, even 3 years later! It took a bit long to finish my braces treatment because of my insurance issue from my job. Not their fault. But we managed to complete it and I am so happy with how my teeth look!! Thank you Dr. Ding and rest of the staff and assistant!

I visited this clinic about four years ago to get Invisalign. My initial experience was not bad,…read morebut I decided to postpone the treatment because of the cost. Today, in May 2026, I contacted the clinic to schedule an appointment to finally proceed with the Invisalign. However, I was told I couldn't return because I missed too many appointments in the past. I explained that I don't recall missing any appointments, only that I had to delay treatment due to financial reasons. The receptionist insisted it's their policy, and I am not allowed to come back. I believe this refusal might be based on my ethnicity.

Just returned from a visit to the Hyde Park location. The dentist was not helpful and rude. He…read morespoke down to me repeatedly. I still have no idea what is wrong with my son's teeth. He said that he went over his condition years ago so I should know! He then told me that I had to schedule an appointment if I wanted to speak with him. He said that this is what you do when you go to a specialist as if I did not know. He argued repeatedly with me in front of my children. It was simply outrageous. When I shared that as a black woman, I encounter this type of behavior all of the time. He then got angry and said that he could not work with us. So incredibly arrogant and unprofessional. It is shameful that he thinks that he can treat people like that and simply get away with it.

I was referred there by my sons dentist and boy I wouldn't recommend this place to ANYONE!…read moreFirst off they do not answer your calls AT ALL. They only communicate with you through text messages. My son's appointment was for 4:10pm. Mind you there is a dentist right across from them. My gps sent me to uSmile right across I waited in line as they told me I'm in the wrong place that they are next door. Me and my son walked up and down and didn't find it. In the process of me walking up and down I'm calling and calling and no one answers. So I text them and the day I have to reschedule. For a business to not be able to pick up their phone is ridiculous to me and then say I have to be rescheduled after spending 20 minutes walking up and down the area. That I'm not from ! Just crazy !

They fixed my crooked teeth, gave me Smartwater, and one time the friendly female orthodontist…read morecalled me naughty. Now that's customer service!

Dr. Ma and the staff at smilebar were simply tremendous. I came in with a lower canine that was way…read moreout of alignment, as well as a tricky top set of teeth due to genetically missing lateral incisors. Dr. Ma was clear, kind, and supportive throughout my treatment. I have significant dental anxiety but after the first visit I felt no worries at all. I'd wholly recommend smilebar and specifically Dr. Ma to anyone in Boston seeking to improve their smile. If you follow the instructions, you'll get fantastic results.