I bought a car here from out of state. They were really romancing me on the phone and promised to…read morehelp with registering the car and getting the car setup for the transfer. After my down payment went through they left me hung out to dry. No quote on transport and "forgetting" to call me back. It was clear I was on my own. I got the car with one fob and an uncut key. Something that was conveniently left out of the details during the purchase. Of course I called them to help me with this in which months later I'm still waiting for a return phone call..Ahem, Maxwell.... I had to get a new fob and both keys cut, but was told there's mysterious 3rd key out there somewhere by the programmer. Big shout out to Alex for trying to get me to send them my paperwork with the transfer in support of their side after not helping me. I'm still working on it, girl.

Can't say enough good things about this family-owned dealership. From the first phone call to…read moredriving off the lot, makes you feel genuinely cared for. Everyone is easy to work with, and has a sincere desire to help find you the right vehicle. Owners are the nicest, kindest people!

I have never written a review but Austin's Auto deserved it! Bill (the owner) was honest, friendly,…read moreand down to earth. He made the normally stressful process of buying a car a ton easier. Finding an honest car salesmen can be difficult so I will definitely be recommending Austin's Auto connection to friends and family!

My son's girlfriend needed a new (used) car that was reliable and safe. I happen to meet Bill and…read moreafter he explained to me his business I new he could help us with this precise. I have never used a broker before so I was very surprised when Bill found us the perfect car. With in a couple days he found exactly what we wanted and he even negotiated a lot more than we bargained for. I highly recommend Bill land his company. They really take the headache out of the car buying experience.

This company knows how to treat out of state buyers, they can get additional pictures for you and…read morearrange shipping for your vehicle at a reasonable price. Can buy with confidence!

SCAMMERS! Do not go here. Do not consign your vehicle here. They don't care if you're elderly or…read moresick, they will take advantage of you. I consigned my car and they didn't tell me when it sold and lied about sale price months later when they finally told me it sold. Leo didn't want to give me a consignment contract, just wanted verbal agreement as if I have any reason to trust him. It didn't matter in the end, still didn't honor the consignment terms, but at least now I can sue and get vehicle records with proof of contract. I would stay far away. Don't show them your signature until you have full money in your account from them- they forged signatures on titles. You can request your vehicle records online at DOL vehicle records portal and they will show you the title application so you will know when your car sold and for how much- make sure you have a contract or texts. If you've already been screwed by them and they're refusing to pay you back for a car you consigned, MAIL IN a complaint to the attorney general (address on AG Washington website). They are investigating and mailing in is faster than online for them to review your complaint. Also send a complaint to DOL against this dealer so they can stop fraud in our community from happening constantly. Good luck everyone except Boyko.

I want to start by saying my saleswoman, Dawn, was great. She was friendly, helpful, and made the…read morebuying process easy. I also want to recognize Paul, the shop manager, who has gone above and beyond trying to help me throughout this situation. He has communicated with me, advocated for me, and continued trying to find solutions. My frustration is NOT directed toward Paul. Unfortunately, my overall experience with Austin Auto Sales after purchasing the vehicle has been extremely disappointing. Less than a month after purchasing my WRX, it developed major engine problems and ultimately needed an engine replacement. I purchased an extended warranty specifically for peace of mind, but I've now been without my vehicle for nearly two months, while continuing to make payments on a car I can't drive. I still don't even have my permanent license plates and am on temporary plates. The warranty eventually approved a replacement engine, but now there is another issue. The replacement engine needs timing belt service which the belt is worn tensioners are bad and the engine is used, which isn't covered by the warranty. Considering how quickly the original engine failed and how long I've already been without the vehicle, I asked whether the dealership could help with this additional expense. What really disappointed me was learning that my 1-star Google review was brought up when assistance was discussed with upper management, with the question being raised as to why they should participate in an additional expense for someone who left a bad review. That doesn't sit right with me. A review is supposed to reflect a customer's actual experience. I didn't leave a negative review for no reason. I left it because a vehicle I had barely owned suffered a major engine failure and I've spent nearly two months dealing with the aftermath. At this point, I'll pay for the timing belt service out of my own pocket. I'm done asking for financial assistance. I just want my WRX repaired and returned so I can finally move forward. I understand used vehicles can have unexpected problems. What matters is how a dealership responds when those problems happen shortly after a sale. Again, Dawn was great during the purchase, and Paul deserves recognition for everything he has personally done to help me afterward. Unfortunately, those positive individual experiences don't change how disappointed I am with the overall situation and the response from upper management. After nearly two months without a vehicle I had barely purchased, this experience has completely taken the excitement out of owning it. I cannot recommend Austin Auto Sales based on my experience. If you're considering purchasing a used vehicle here, do your homework, get an independent inspection, thoroughly understand the warranty, and understand what support you may receive if something major goes wrong after the sale.

They have the best selection on trucks! Salesman Sam was the best, not pushy, he worked with me! He…read moretold me" let me see what I can do, instead of telling you what I can't do". Finance guy Anthony got me a great interest rate! Manager Mike he gave me a trade in deal. Here's the bottom line... they got the best inventory they do exactly as they say! I highly recommend and I will return when I am ready to buy again. Best experience I have ever had buying a vehicle!

Super friendly and helpful team at Strike Auto! They treated me like family and really cared about…read morefinding the right car for me. The whole process was fast, easy, and stress-free.

From the owner: At Strike Auto Sales, we specialize in providing quality pre-owned vehicles at competitive prices…read more Located in Federal Way WA , we take pride in delivering a stress-free car buying experience with honest deals, transparent pricing, and zero pressure. Whether you're looking for a reliable daily driver, a luxury ride, or your first car, our curated inventory is designed to fit your lifestyle and budget

I found this establishment at their new location, 13018 Canyon Rd E, Puyallup. I arrived to look at…read morea certain trailer they had advertised on CL. The trailer was in the process of being detailed. It was clean on the outside, but in bad shape on the inside. There was water damage in the bathroom. Fresh caulking everywhere. So we looked at another trailer that the salesman claimed they took in on a trade. There were dealership plates on the trailer and they were not theirs. Then the price was not realistic for the year. No matter what shape it was in. Salesman was a bit smug when he was caught in a lie. I took my cash and left. I've had my fill of wholesale lots.

I received a message from Billie via FB Messenger with an offer to purchase my RV. I accepted the…read moreoffer and since it was Mother's day, he agreed to meet me 'first thing in the morning' with cash. At 11:00am or thereabouts, I hadn't heard from him so I gave him a call. Billie answered (I confirmed that I was speaking to Billie) but claimed that I had not communicated with him and that it must have been his son. I asked for his son's phone number but he refused. He told me that he would pass my phone number to his son and that he would call right away. I waited and the call never came so I sent a message informing him/them that I was no longer interested in selling to him/them. Definitely not someone I'd recommend doing business with.

When I came here the 1st time, the auto bay wash was broken and I reached out multiple time and…read morecalled and someone from the Taryn from the Carwash texted me with a code for a future wash and I want back the Next weekend and was able to use my code and my car looked pretty clean. Nit the best 1st impression but they made it write and that what counts. But It would have been nice to have gotten an additional one since I went out of my way and don't leave near by.

I have used this car wash place several times, despite the bad reviews, never had a problem until…read morerecently. The no touch car wash only did the final rinse halfway, I mean it started got to my windshield and stopped moving!!! I called the phone number listed on next business day, left voicemail. No call back, called a couple days later and was told I would get an email with a free wash code. NOTHING RECEIVED I've called and left a couple more messages, and it's been over a month now. So BAD review is to be left.