This is a preferred auto shop being that it's close to home and one of the 2-3 locations in…read moreMilpitas. Knowing what I need when coming in helps speed up the process. Customers are usually in and out of this place. Came for a visit on 11/11/25, on what seemed to be a busy afternoon and apparent staffing shortage. No biggie. Entire interaction took about 20 mins. I went straight to the aisle, not knowing what I was looking for. So I approached the counter and told them what I needed, but needed recommendations for something that wasn't necessarily the cheapest, but a replacement of inexpensive wiper blades. Omar looked everything up in his computer and found options. Shout out to Omar who originally delegated the assistance to his colleagues since he was busy at the front cashier, but ultimately was the one who helped me changed my wiper blades and was extremely friendly about it. Said I was gonna learn how to change my wiper blades last year, but I'm obviously back tonight since I never remember instructions. But Omar assured me not to worry "as that's what they were there for". That's the ultimate customer service you can always be guaranteed at this store. Only the best customer service at O'Reilly Auto Parts in Milpitas, off Abbott. Staff is always professional and efficient.

I needed a new (small) battery for my Prius, and I was able to get one without trouble at this…read moreO'Reilly, which is conveniently along my route home from work. The employee helping me was easily able to look up the right battery type based on the make and model and even offered to help me carry it to my car, as it was a bit heavy. While I didn't take him up on it, I appreciate the thought and that he held the door for me on my way out. When returning the old battery, the employees in the store at that time were a little less attentive (maybe there's more stuff for them to do in the daytime, so they were probably busy), but still polite. Hopefully I won't be needing a new battery anytime soon, especially since it's kind of a pain to replace on a Prius, but this is a convenient and satisfactory place for my future car related needs.

Juve was very helpful and kind in checking our check engine light and even went to scan for us…read more Would go back

I went to Autozone today and see if they have valve caps because one of the tires from my car is…read moremissing it. They do have valve caps but unfortunately, the ones that they have are too loose to seal the valve even if they're labeled as universal. So I asked for a refund afterwards. Other than that, they do have other parts where you can get to service your own car. It's been a while since I went to a car shop like this and that they seem to have all sorts of options. Just keep in mind that they don't have everything in the store and you may want to go to the dealership to look for original parts and accessories.

Suspected a bad battery so came by the store after work…read more I learned when I arrived that they usually cut off doing battery testing or installs around 5pm and it was well after that time. Despite the time and the fact that it was a super cold day, Ramon jumped right up to help me test it out and then eventually installed the new battery without hesitation. Thanks Ramon!!

Bryan was very disrespectful instead of being professional. He was giving my mom a dirty look when…read moreshe was trying to explain to him the problem she was having with her car and if he could help out. Instead he treated my mom like she didn't know what she was talking about. After I told him that he doesn't have to look at her like that he began to apologize. If he didn't understand he could have simply asked for clarification. It's about being profesional and respectful .

Recently had a difficult time sourcing a bearing and these folks took hella time to help me find…read morewhat I needed. Unfortunately, I messed up and didn't bring in the outer race of a bearing I was trying to match up. The inside was correct and passed the eye test but as luck would have it, it didn't fit my application. They did not have to honor a return. They did not have to handle the situation with grace and understanding, but they did. Hella good people work here! The store is stocked better than most stores twice their size. Where Winchester Auto Parts left off Allied Auto Stores picked up. Thank you again, this my new FirstCall

I had a fantastic experience at Allied Auto Stores in Fremont, thanks to Luis! His extensive…read moreknowledge made a world of difference. He ensures that you're selecting the correct part before making a purchase, offering valuable insights from a mechanic's perspective on what might be truly wrong with your vehicle. I'm incredibly grateful to have found such a reliable resource. I will definitely be returning, and I'll be recommending this store to all my family and friends for affordable car parts, as they offer wholesale prices. My cousin's 2020 Nissan Rogue Sport had a faulty radiator fan, and Luis was instrumental in helping us find the right replacement. The customer service is exceptional and efficient. If you call ahead, they will assist you with your needs and provide a reference number for your visit. I can't recommend Allied Auto Stores enough for their great service and fast response times! Thank you, Luis, and the entire team at Allied Auto Stores, for making my experience a memorable one!

Shout out to Joe! He is the younger worker and is always eager to help you out. His upbeat attitude…read more& energy is refreshing . He helped me diagnose which of the 3 (starter, battery, alternator) was going bad on my infiniti G37. Turns out battery was the culprit. I had a warranty with them, so I was given a new battery. As well as Joe loaned me the tools to replace it right then and there in the parking lot. He also gave me a free dielectric grease packet for the battery terminals and anti corrosion washers. Joe is awesome! Thank you again bro.

Call in for part, quick answer, got info I needed. Arrived 10 minutes later, and left store in 10…read moreminutes. Staff knowledgeable and friendly. In general, most reviews are negative, so taking the time for a quick win! Great job guys!

I have been going to Pick n Pull for years. I have bought so many body parts like fenders, a driver…read moreside door which I to off myself. I bought a liner all these for my Jeep it was a 95 I was at the pick n pull a lot.. Now I have a 2004 Jeep and I am still going to this place.. i think it's fun to work on my own.

Overcharge you for parts that are clearly listed on price sheet. They tried to charge for each part…read morethat is attached even though the part comes one way with all of the switches attached. A combination switch will have more than one. Rude ass mexican chick on a Saturday morning said it's all of the things on the switch have to charge you separate. WTF !Turn signal switch,cruise switch,wiper switch and a coil spring. she said $97.00 lady that is only one part why you charging for four? That is one part they don't come apart. Left that shit on here counter. Last time I ever go there! That lady just need to stay home and talk to her husband like that! Go be mad somewhere else!

Quick and friendly service, good online selection…read more Even though a promotion of a free FIFA soccer ball by Mobile1 had expired, the staff still gave me a free promotional hat!

Ordered a part online for pickup. Got there well before 5 pm, the posted closing time, and the door…read morewas locked. Employees refused to open the door and stated they were closed. I reached out to the store manager per his request and then got notification a support ticket was created for me. Then today I get a notification that my issue has been resolved. Huh? I got no meaningful correspondence from manager but I got a ticket opened and closed for me. Thanks Napa. /sarcasm_off

Needed to get a factory color for a customers car so i brought the paint code AND a sample of the…read morepaint(the gas door). Still the paint guy there looked over the mixed color and the sample and he could see it was a slightly different color of paint. He made some sort of adjustment and it looked fine to me, and after it was applied to the car it blended perfectly. He took the time to be sure it looked right to him. Every other paint shop mixes the color and hands it off. So i say great job. I recommend this place.

I came seeking to have a pint of Lesonal paint for my car, Jorge did a great job on explaining what…read moreproduct could be best for my project, not only that, but he spent a good bit of time to match my color the best possible and try until I was happy. Super recommended

Don't shop here. Please be warned they do not honor their return policy. Period…read more The hispanic guy at the register refuses to refund my brakes claiming that the color of the brakes looked slightly different from the original, which is outrageous and complete BS. They were exactly how I bought them. I had not layed one finger on them. This guy was full of it. It didn't take very long to see I was dealing with a dishonest person who was lying to me, and to himself. If you're shopping car parts, do yourself a big favor and avoid this place. You deserve better.

I had a burned out brake light. Stopped in not long before closing and got great service! Not only…read moredid I not get upsold, (in fact I had to ask to be upsold to a brighter bulb for a few dollars more), but their prices are discounted from list. They mostly distribute to other places so the retail is not their main business, yet the sales person who helped me was far better than retail salespeople. Not only that, after I bought it he offered to help me install it! I said I would try it out myself but he then helped me check it out and through his exhaustive testing we found out my right turn signal was also burned out! So he helped me buy that and install it, and test it again. All within the 15 minutes they were about to close. Most salespeople would be trying like hell to avoid you and go home. So big props to the store for well priced items, and stellar job for my salesperson.