High-level summary: Customer service (patience, friendliness) - 5/5 Technical knowledge - 5/5 Transparency - 5/5 Review: Given my previous experience with torn bushings at 57,000 miles and consistent premature wear-and-tear on my tires - replaced every 20,000 miles or so, partially due to my lowered car with a staggered wheel arrangement and poor alignment - over the lifetime of my 2018 Tesla Model 3 Performance, I wanted to take a preemptive approach at 125,000 miles in improving and preserving the functional performance by doing a suspension refresh. After doing extensive research on MPP suspension upgrades, I reached out to TDW Auto and sent a summary of my desired scope of work, my budget, and a request for feedback on whether I had the correct approach in addressing my concerns. From Will's first response, we had seamless back-and-forth conversations over E-mail and text to clarify the current setup of my car, highlight my major concerns, address these concerns with the proper MPP upgrades, and align on my budget, must-haves, and nice-to-haves. There was never once an upsell; only cautionary words of unnecessary upgrades for my use case, which is really just the daily work commute in a lowered setup for personal aesthetic purposes. My original request included MPP front upper control arms and rear traction arms with my Unplugged Performance lowering springs, along with swapping out the front lowering control arms and rear camber arms. However, Will explained that the FUCAs and traction arms served no improved performance for commuting, and that the existing springs were more of a budget-friendly fit that compromised on long-term performance due to its reliance on Tesla stock dampers. Instead, he recommended swapping out the springs for MPP coilovers, and replacing the toe arms in conjunction with the camber arms to improve upon long-term lowered car hardware wear-and-tear. I followed up with Will after our virtual exchanges to get his opinions in person. He took me out for a test ride with me in the passenger seat, immediately identifying that my dampers were squeaking noticeably and that hard cornering at highway speeds felt bumpier than it should. Additionally, he patiently answered all my technical questions over the hour I was there, and adjusted the quotation when I made the final decisions on the suspension refresh. Will was completely transparent about pricing: he categorized the costs by the "front" and "rear," clearly highlighting the number of hours required to replace the front control arms, coilovers, and rear camber and toe arms. Alignment was included in the coilover work as well as solid front lower control arm pressing. He was even able to slot me in his 2-3 weeks' booked schedule on short notice because I wanted to complete the suspension refresh before making a drive to Canada. I picked up my car today after leaving my car overnight, and am extremely satisfied with my decision and results. Special shoutout to Mike, who I believe is the other co-founder and technician who stayed late just to work on my car to meet my schedule! read more

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If you're looking for an enthusiast owned shop that is OCD about alignments, this place is it. I was trying to avoid a situation with a national retail shop that look at default settings in their system and align without questioning why or what the customer would like to achieve. I have a Tesla Model Y Performance with Mountain Pass Performance (MPP) comfort coilovers and rear camber arms. I looked all over the South Bay for an alignment shop that knows Teslas well and found the right shop. They will walk you through what you're looking to achieve (in this case for my rear wheels, they recommended less than -1 degree camber for daily driving) vs. the insane -3 degree I had before / good go track, pointless for my everyday highway driver to the office and back. OCD about details like setting tire pressures up correctly, not blindly following shop manuals, and a test drive to make sure all is in spec before delivering back the car. Owner Will is very responsive and being a car guy won't give you the run around but knows his stuff with his technician and co-founder. From setting up race spec Teslas to doing a basic daily driver friendly alignment (what I needed to stop chewing through my rear tires) this shop has you covered. I even got my date wrong and instead of turning me away, got me in at the end of the day as I was already on my way. Pricing was very fair and will take my BMW M3 and Ferrari 360 in the future to the same shop. 5 star experienced can't recommend enough. read more

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TDW is the utmost professional and knowledgeable shop; like seriously, these guys REALLY know their stuff. Mike is my car-guy enthusiast and mechanic for all my car needs; this guy has a wealth of experience and knowledge. A+++++ read more

Will and Mike are amazing from TDW Auto. They really are car enthusiasts and have a passion to doing a perfect job. I took my brand new 2026 Tesla Model 3 Performance for an alignment and was surprised a brand new car can be out of alignment. Will and Mike told me it's very common for new cars to be out of alignment because of the way the big companies manufacture cars. My car drives perfectly after they did the alignment. The price was very reasonable and I didn't even have to wait that long. I am going to bring my Mercedes for them to service too. I highly recommend Will and Mike from TDW Auto in San Jose. This is a great professional business establishment. I will definitely be a repeat customer. 5 Stars all the way. Thanks again gentlemen! read more

TDW Auto - My 2025 Tesla Model 3 Performance aka Ludacris in Blue - Auto Repair Near Me - San Jose, California

I went in for a diagnostic, and they were able to point me in the right direction to resolving my issue!

I had a unique problem with my 2018 Tesla Model 3. It started smelling bad but the smell still persisted after swapping out the air filters and washing the car. They had a hunch there might be a dead animal inside my car and even though they've never had to deal with something like this before, they still took my car in. They popped the front plastic cover off and discovered a dead raccoon. This wasn't a normal auto repair job but I'm so thankful that Will and his team were willing to investigate. They gave me a very reasonable quote to take a look and remove the raccoon. Once they removed it, they recommended that I pick up the part from a service center since the shipping cost for the part was really high. I was able to set up a second appointment for the under tray replacement in the same week. If you have a Tesla and there's something wrong with your car, I highly recommend bringing it here. Their prices are competitive and their team is very professional. I know that I'm going to bring my car here again if I run into any issues in the future. read more

They have a good touchless tire changer machine, so if you re-painted your scratched rims with spray paint, this is the place you should go for tire service to have the best chance of not having the paint be damaged in the process. I came here after another shop scrapped the paint off one of my re-painted rims. Mike was able to do it without damaging the fragile paint. He even polished the tire machine with a rotary tool before changing my tires. I really appreciated that extra effort. read more

Hi guys! I was looking around for a really good place to install some aftermarket performance parts on my new 2026 Toyota GR86 Yuzu. I talked to a few different shops, but Will over at TDW Auto really stood out! There was no 'salesman' approach, he just knew his stuff and provided me with great information! Really gave the impression he's trustworthy and I'll get a top quality install. I've got the job booked and on calendar right after the start of the new year. If you need work done on your vehicle, I highly recommend giving Will a call! read more

TDW is great! Will gave me good and neutral advice on coil overs. They installed sway bars on my 2019 Mazda Miata RF. Ill be going back there for sure. They are on the pricier side, but they did a great job, offered great service and followed-up. read more

TDW answered all my questions regarding lowering my Tesla. They were extremely helpful and was able to quote me right away. I'm super pleased with the outcome. I got my model 3 lowered, and new wheels mounted with an alignment. Highly recommend their service. They definitely know what they are doing. Super nice. read more

I was looking for a reliable place to do wheel alignment on my X5 after I changed tires recently. After some digging this place came up which was quite nearby my house. I called them up and my appointment was fixed the very next day! The rate was very very reasonable when compared to other places. Mike was very very diligent in taking care of all the formalities and setting up the appointment. The place is actually in a storage space lot but does the job. One small thing to note is , it's easily missed as the business is named TDW, but the banner at the site mentions "The Driveway" which invariable is shortened for TDW. lol. Anyway, Mike was very knowledgeable and we discussed not just cars but also ... coffee. Yes. He seems to be a coffee nerd as well and he brewed some amazing NYC sourced coffee and we discussed a lot about cars. After my job was done he took the time to explain me every bit of what was out of alignment and what was done afterwards. More than what my curious mind could digest technically. In the end I am very happy with the service and the reasonable price as well. Highly recommend read more

Service was good and quick , food came out instantly , very kind workers , interior is very clean and modern for a viet Restruant. read more

TDW Auto - Sitting in nice - Auto Repair Near Me - San Jose, California

Will was great. He and his team got the job done in a timely manner. No fuss no miss. Reasonable price. Very flexible with timing. I'll be coming back for my alignment needs. read more

My new go-to shop for my f80 m3. Will, Kevin, and Mike are all very friendly and knowledgeable for all types of cars. It helps that they track their own cars so it gives them a lot of personal experience of what works and doesn't. I've been through a few shops in the Bay Area and this was the only one that made me truly feel like they didn't open up a shop purely for the money. True enthusiasts that treated my car like their own. Been here twice now and each time I felt happy with the service which is really hard to come by. They fixed suspension issues that other shops couldn't figure out with my stance air cups and prices were fair for the quality of work read more

First time getting a wheel alignment for my Tesla and they were fast and had awesome customer service! Very personable! They noted that one of my arms was bent on my car around the adjustment area and they just bent it back in place. Appreciate them being straightforward and letting me know every step along the way, made me feel very comfortable either way them! Will definitely come back read more

This team goes above and beyond! Very knowledgeable and trustworthy! I will definitely be returning with my other vehicles.

This review is long overdue. These guys are the best! I have a 2018 Tesla Model 3 dual motor long range. While having great acceleration, the brakes were scary weak, the steering vague and imprecise, and the suspension on par with a Chevy Malibu (really poor except for city commuting, and scary on my daily highway 17 drive). 2 years ago I had TDW install Mountain Pass Performance sport coilovers, heftier anti-sway bars, sports brake pads,DOT5 brake fluid, steel braided brake lines, brake master cylinder brace, and steering lower control arm solid bushings. The car was lowered 10mm from tesla spec. These mods completely transformed the car! It is now an extremely capable high performance sport sedan that stops on a dime and can rip up any twisty road. The guys at TDW are really great. They are practical, trustworthy, and they really know what they are doing. For 2 yrs I have enjoyed the car, then I needed to replace my rear tires (the fronts still had 6/32" tread depth). I made the mistake of having my local santa cruz tire shop install the rears. stupid me, I also had them do a 4 wheel alignment. I got the car back and it was a mess. traction control was coming on at speeds that my daughter's 25 yr old Honda accord could have handled easily. The car was all over the road needing constant steering correction, oversteering on the throttle, and twitching the rear end when letting up IN A STRAIGHT LINE. I went back to the local shop and they said it felt fine to them and declined any adjustments. I brought the car back to TDW and they re-aligned all 4 wheels. There was 50%improvement, notably the car now felt steady in a straight line, but I was still having major traction control interventions and over steer when cornering. One week later I brought the car back to TDW and they checked and said the alignment was still perfect. We were all stumped. they measured my tire tread depth and the new rears had 9/32" and the old fronts 6/32". TDW suggested rotating the tires to put the new ones on the front. MAGIC! problem solved! the car is back to perfect. not sure if this is some weird thing with Teslas. my calculations say the difference in tread depth translates to 2.5mm difference in ride height. Apparently this car does not like being lower in the front but no problem being 2.5 mm lower in the rear. Great outside the box problem solving from a fantastic performance shop! no one else will ever touch my car again! read more

Highly recommend Will and the team at TDW. They're everything you want in an auto repair shop--trustworthy, honest, and extremely skilled at what they do. So happy to have found my go-to for all my car repair needs. read more

I had a buddy of mine install some adjustable coil overs on my GTO. I started hearing a clunking sound coming from the front and of my car, so I brought it to The TDW shop to check that out and I needed an alignment too. They did a great job with my alignment. And they figured out what the clunking sound was and just went ahead and fixed that for me too. The GTO is driving nice and straight and now weird sounds anymore. Great experience! Thanks a lot Will! read more

TDW Auto - Auto Repair Near Me - San Jose, California

I had a Tesla n2itive alignment kit installed here followed by the necessary alignment done after. They're busy here, so it took a few days and a couple of tries to get a quote and a couple weeks lead time to get an appointment. But they were efficient and professional in their dealings with me, returned all the old parts without my asking, and charged exactly what they estimated. So I wouldn't hesitate to use them again and can recommend them without hesitation based on my experience with them. They also had no issue with my bringing the parts in for them to install for me. Some places are sensitive about this and want to only install parts they supply at a higher cost, but these guys were flexible in this regard, which was appreciated. read more

Will was the way an owner of a business like his needs other businesses to be like. He didn't give the run around of what some auto places that just want to see how much they can charge you just to get you out of their shop. I highly highly recommend TDW auto for all your Tesla needs. Thank you so much read more

I recently had my Type R rims powder coated and needed to get my tires mounted. I reached out to "The Driveway" shop for their services, and I couldn't be happier with the experience. From the very beginning, the communication was top-notch. I inquired about the alignment and the cost to mount the tires, and they gave me a straightforward answer. The price was fair, and to my delight, Will promptly sent out an invoice, ensuring I had a clear record of the transaction. Throughout the process, we communicated over text, which was incredibly convenient. Will took care of ordering the tires I wanted and kept me in the loop, letting me know when they arrived so we could schedule a drop-off. When I dropped off my freshly powder-coated rims, I was impressed with the attention to detail. They did an excellent job mounting the tires and balancing them, all while ensuring not to chip my beautiful rims. What truly sets "The Driveway" shop apart is their commitment to quality and care for your car and its parts. It's evident that they treat each vehicle as if it were their own. The communication throughout the entire process was excellent and straightforward. I highly recommend "The Driveway" shop for their solid service, fair pricing, and exceptional care for your car and its components. They made the tire mounting process a breeze, and I couldn't be happier with the results. I will be going back for an alignment soon, as I wanted to put my rims on my project car myself. Will update this review on that as part 2. read more

TDW Auto - Auto Repair Near Me - San Jose, California

TDW corrected the alignment on my Tesla model 3 performance. These guys are very proffesional and detailed oriented. They make sure things are done right. I look forward getting future upgrades done with TDW. Thank you! read more

Will and Mike did a great job on wheel alignment on my Model Y which was pulling into one side. Now my car is going perfectly straight with before/after detailed comparison numbers and Will explained them patiently to answer my questions. When I asked about suspension upgrade, Will gave me professional advices regarding safety, ride quality and budget which are tailored to my need. I will definitely go there next time, highly recommended! read more

TDW Auto put on bc coilovers for my corolla hatchback. Communication was easy. The team was able to accommodate my late drop off and pick up times. 100% recommend read more

Will has been a pleasure to work with. His communication is prompt, straight forward & honest. As one who is into cars but converted to EV/Tesla, I still had the itch to mod/personalize my ride. Performance mods are limited for Teslas, and most are usually related to suspension components...which is exactly what I took my ride to The Driveway for. Vehicle: 2021 Tesla Model Y Long Range Advan Wheels - OEM 19" dimension/specs Initial Visit: -Eibach Pro Kit lowering springs -Mountain Pass Performance Rear Toe Arms -Mountain Pass Performance Rear Camber Arms -Full Alignment Second Visit (2 weeks later): -Investigate creaking noise at front left during low speeds and turns -Disassemble/reassemble front left suspension assembly -Full alignment (discounted cost) Third Visit: -Mountain Pass Performance Corkscrew Front Upper Control Arms -Mountain Pass Performance Front Lower Control Arm spherical bearings -Full alignment Car was brought in at ~10am, and out before EOD for all visits. Unfortunately, after installing the Eibach pro kits, I had a creaking noise similar to what other Tesla owners experienced on FUCA ball joints. I brought the car in again after the springs settled to have Will's team investigate and perform alignment. Noise did not go away. I then took it to Tesla service, and they wrote me off and blamed the thicker springs. The noise bothered me, so I bit the bullet and had Will order me MPP FUCAs and LCA bearings. Less than a week later, the parts arrived and had them installed. The creaking noise is FAR LESS frequent, and when it does happen, it's a lot lower in intensity/volume. I'm now attributing this to some rubbing/binding between the spring and something else (hat/perch?). Other than the intermittent noise, I'm happy with the result. I have more feedback and feel the road, handling is more responsive and precise, but not overly harsh. I still have all the stock/OEM components if I want to revert back. Overall, I'm happy with their timely service and advice. I will be coming back for future projects, such as switching to MPP coilovers. Thanks to WIll, Kevin & team read more

TDW Auto - Tesla Model Y with EIbach Pro Kits + MPP FUCA + MPP LCA bearings + MPP rear camber/toe arms - Auto Repair Near Me - San Jose, California

This guy is like Sylvester Stallone of fixing cars and by that I mean he's an action shot of a man of a mechanic of a man. I just got my car serviced and the I basically got a new car and smile for free The service was fast, good and for what you get extremely reasonably priced. All I can say is give this guy a try and you'll legit never go back to anyone else ever again in your whole life. read more

TDW Auto is my go to shop for my BMW 328i. Will is very knowledgeable and professional. I highly recommend it.

The guys were very helpful at this place. They got my ride set up perfect. They also do a great job with wheels and tires. If you have custom wheels and don't want him scratched up come to this place. They will also do a ride height adjustment and balancing. They use laser tuned alignment. These guys really know what they're doing. It's kind of in the ghetto but not to worry, these guys are pro. If you have a expensive sports car, this is the place to come. read more

TDW Auto - Wheels and tires - Auto Repair Near Me - San Jose, California

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Thank you guys for taking care of my car & making it feel better than before. Thank you for being very informative as well kevin really appreciate it. Will forsure be coming back for future upgrades on the car! They're go to for all your car needs! read more

TDW Auto - Car came out looking amazing after the adjustment to the coilovers & the alignment made the car ride better than before. - Auto Repair Near Me - San Jose, California

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How many auto repair shops have Nespresso coffee and snacks while you are waiting? Oh yeah, not to mention they are car enthusiasts, Yelpers' favorite in 2019, and seem to be anime fans. Follow the easy steps below, you will save time and money 1. Ask for a quote from Yelp or call directly, and you will find their prices fair 2. Make an appointment. Highly recommended to do so! 3. Show up on time 4. Connect to their password protected guest wifi, munch on snacks, and get yourself a cup of coffee while waiting (if the job is small enough) 5. You will be out of there in the estimated time they told you. Oh yeah, they also have a couple PlayStations. I wonder if we can bring own games and play, Kevin? read more

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I has an Unplugged Performance Pro Coilover sets installed here based on the recommendation by Unplugged. Will (the owner) scheduled me in within 2 weeks. They were very professional, finished the job within the estimated time, and charged what they had initially quoted. After driving the car a few weeks I wanted to change the settings of the suspensions to a different comfort level. Will scheduled a 30-min slot, drove around with me and help my choose the settings based on my preferences. They charged a nominal amount for the adjustment. A few months later, when some clicking noise started to come from under the car, I called Will and he was again extremely helpful. He scheduled me for a 30-min slot within less than a week. The technician was courteous, drove the car around to pinpoint the problem to the front-right suspension, and tightened the top nut to fix the problem. They didn't charge me anything this time. Overall the owner and staff at the Driveway are trustworthy, knowledgable, and professional. read more

Will and his team installed sway bars and aftermarket shocks in my Mustang Mach-E. They did a great job, and were very responsive by messaging and by phone. I appreciated that they have past experience with Mach-E modifications, as well as Teslas. Nice waiting room too! read more

I've been going to these guys since my old mechanic sold his business and retired. It was a struggle to find a mechanic I could feel I could trust. I gave The Driveway a try not long after they opened. I can say that I like these guys. Kevin and his team are kind and responsive. I've been to them for basic maintenance and they were transparent with their costs and what I should do with my car. No upselling of random fixes etc. Kevin is pretty nice and always offers coffee or some other drink while I waited. I'd say give them a try for your car needs. I feel that my car is always in capable hands with them. read more

I highly recommend The Driveway for your alignments or aftermarket needs. Will was very accommodating, and I had a fun time chatting about cars and business. Also want to thank Mike and Nate for answering my questions on lowering my Tesla Model X. The ride now is very smooth and handling is much better. 10/10 would come back! read more

TDW Auto - 2023 Model X - Auto Repair Near Me - San Jose, California

This place makes sure they get things right. I few years ago I had my 2017 Model S in with custom alignment values and they nailed in the alignment even though it took a bit more work to get it dialed in. They also aligned my 2022 Plaid with N2itive camber arms. It was their first alignment with those arms and they make sure to get it right. So far the PS4S has lasted over 16k miles. read more

I had a relatively simple job, but these guys are actual car people that care about your car. It's super hard to find a reputable shop like this, especially in this area. Highly recommended and I will go back to them. read more

I contacted The Driveway to get an idea if they would work on my suspension. Will and Danny and the whole team are very knowledgeable and provided several recommendations. We decided on KW coilovers, some MPP upgrades, and new wheels and tires. The results were awesome. Everything went smooth from the first contact to time for pick up. Looking forward to paying them a visit for some additional MPP upgrades. Looking for a shop in the Bay Area? This is your place. read more

Great guys- super knowledgeable , responsive and helpful. They've performed 2 upgrades for me now over the last 2 years- brakes and suspension- very happy with the process and results. read more

These guys are super responsive & very reliable! They take great care of my fleet & referrals. Simple oil change, an engine swap, or modifications they do it all! Shout out to the owners Will & Kevin for doing an excellent job managing the Driveway. Shout out to Mike one of the OG's Mechanic! read more

TDW Auto - The Driveway stickers on my toys - Auto Repair Near Me - San Jose, California