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    Millwork Design Solutions

    5.0 (1 review)

    Services - Millwork Design Solutions

    Deck construction

    Deck repair

    Deck replacement

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    6 years ago

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    Fortress Fencing

    Fortress Fencing

    3.7
    (19 reviews)

    Fortress Fencing rocks. Jason came to my house on time, took some measurements, and sent me a…read morequote that was priced 10% lower than any other vendors. He was responsive to phone calls and emails, and is a genuinely nice guy. Jason's team is obviously skilled at building fences. The first team set the posts on Monday, then the second team built the whole fence in three hours on a Thursday. It looks great! I highly recommend Fortress Fencing.

    Fortress recently decided to start installing commercial fences only. Okay, fine. But they made…read morethat call after coming to my home three times for info-gathering sessions in preparation for drafting a quote. Why three times? Because they didn't tell me what I needed to do to prepare in advance for their visits. The first time, they said they needed the site survey. Okay, the second time I had that available. But then they said they needed all of the corners marked by a survey company. So I hired a survey company for $250 to mark the corners. And then they came a third time, gave me a quote that didn't reflect the borders I'd requested, and when I tried to correct it, they dropped my job entirely in exchange for commercial business. Meanwhile, my neighbor had a plan with Fortress for installation, though they hadn't signed a contract yet. They dropped her job, too, in favor of commercial business... and never actually told her. I had to tell her myself! I called the owner of the company to complain and left a voicemail, and never heard anything back. What terrible customer service. I guess in hindsight, I'm glad to give my business to a different fencing company - to one that actually cares about how they treat people.

    Triangle Home Repair and Paint

    Triangle Home Repair and Paint

    4.7
    (6 reviews)

    I hired this company to restore my deck. Their crew did great work, and I had no issues with the…read moreworkers themselves. They worked outdoors in the cold and rain to get it done, and in the end I got what exactly what I wanted from the project. My dealings with the administration side of things, on the other hand, left a sour taste in my mouth. They were slow to respond to my initial requests for a quote, and when we finally did connect they acted like I was born yesterday. Their quote was the highest out of all of the companies I had contacted, and I got the "let me talk to my boss" line more than once. I wound up going with them anyway because they were willing to match the lowest offer from another company. When it came time to do the painting they sent one guy. He did good work, but it was really a two man job and he was out there all day. I suspect they just didn't want to pay for a second worker. There was also a miscommunication regarding the back side of the deck stairs, which wouldn't normally be stained but I still wanted done for anesthetic reasons. They tried to sell me on the idea of taking the entire stairway apart to do this. I had to insist that they only do the painting, and they eventually did, but the red flag here should be obvious: More work means more money.

    This is a great company you can trust to give you a fair price, and receive quality workmanship…read more They completed the work in the promised time frame and left no mess. I really appreciated the thoughtful suggestions that came from their experience and the fact that they didn't put me off just because my job was small!

    Millwork Design Solutions - contractors - Updated August 2026

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