The reviews were certainly encouraging as I was looking for new dentist. Called and was looking for…read morean appointment for tooth pain I was having. I didn't have my insurance card handy, which was evidently the end. I wasn't asked about anything other than my specific insurance details. After dead silence, i was told to call back "when I figure it out." This is not a reflection of the level of care I received; I received none. And while the reviews were good, they were many years old, and the introduction i received indicated they aren't really interested in new clients. I understand the need to furnish insurance info, etc. but it is also a huge turn-off to me when that is the primary concern.

This is one of the best dentist I have been to! The staff is incredibly friendly and they deeply…read morecare about their patients. They always have friendly smiles and ask about your day. They explain everything in great detail! They also have very reasonable pricing!

I love Dr Gritzuk, but the best dentist in the world isn't worth dealing with this incompetent…read moreoffice staff. If you give one staff member important information, you CANNOT count on that message being passed onmor put in your record. It is as if they don't talk to each other. After MULTIPLE filings with the wrong insurance company (and, yes, I told them many times), I have been trying to get a refund of an overpayment - for another 3 months. They refunded part of it, but didn't double-check their figures, which resulted in the wrong amount. They did not respond to my phone calls, did not respond to my hard-copy mail, did not respond to my mails... I didn't get a response until I mailed. *certified* letter. that was three weeks ago and still no response on the refund. My next step will be filing in small claims court. So completely disappointing.

I moved from the far Southwest reaches of Omaha to the Benson area 18 months ago…read more Of course everything about my life had to change and I had to find new... Everything. I selected Willow Dental for proximity to my home. Glad I did. Super friendly and very professional.

I've been going here for years and love it! The dental hygenists are the best I've experienced and…read moreDr. Siegert is very kind and approachable. I specifically stay on my husband's dental insurance because they are in network and I don't want to switch!! Booking appointments is very smooth and the reminders are helpful.

I highly recommend Midtown Dental. Everyone there is so nice, professional; they truly seem to be…read morehappy working there. I used to see Dr. Jeffery Siegert there, then he retired and now I see his son Dr. Tyler Siegert there. I have had to have kind of a lot of dental work done over the past several years, a lot of it due to childhood cavity fillings gone bad. The Siegerts have always managed to get me in ASAP to deal with an urgent situation. Everyone is so nice, I always wish that I could chat for a while without having the tools in my mouth! The only bad experience here was when I had to have a cracked-all-the-way-down tooth pulled, I really should have taken the option of going to an oral surgeon on that. But that's more about me and my tooth pieces than it was about the dentist. Dental work can be scary and uncomfortable at times. The people in this office really do their best to provide competent, caring, and timely service.

I only have experience with Dr. Swartz, so this review will only apply to him…read more It's been 1 year since I saw him, and today I finally worked up the guts to walk into another Dentists office. My first 3 visits with Dr. Swartz were ok. He didn't have the best bedside manner, but he got the job done, pain free. He was maybe a little condescending, but my teeth were a wreck, so I probably deserved it. On the 4th visit, he totally lost his patience with me. He was unable to completely numb my tooth for a root canal, cracked my crown, and then snapped at me to hold still when I flinched from the sudden, sharp pain. There was no compassion felt, and his attempts to completely numb me were done begrudgingly and half assed. He wound up telling me I should just leave, and find a Dentist who could sedate me after I had my baby. I left in twice as much pain, and in tears.

This is by far the best dental office in the Omaha area. I've had work done by both Dr. Swartz and…read moreDr. Fitzgerald. Pain free and a fun environment! I have referred many others to this office and will continue.

My new dentist! Friendly front desk, thorough cleaning and worked well with my insurance. I…read moreespecially appreciated the blanket (I'm usually cold!) and sunglasses during treatment. Convenient location with parking next to the building.

Anytime I book with 40th & Dodge Family Dentistry for check-ups/cleanings every interaction I have…read morefrom the receptionist, to the hygienists (this time Rosie!) are above and beyond, and I always leave feeling educated. Treat this location with care - they are an efficient, amazing team of professionals that do!

Dr. Haier did a phenomenal job with a food trap that I had on my back molar. She successfully…read moreremoved a filling (no pain whatsoever) which could be painful and added a bigger one to eliminate the spacing causing the food impaction. Highly recommend!

Information given over the phone did not match experience when at my appointment. They wanted to do…read morea panoramic X-ray which I was not due for and had to check the computers up front to verify, there is no reason why the computer in the exam room should not have had this readily available. They wanted to schedule a separate appointment for a cleaning when original appointment was made for check up and cleaning. Attempted to switch which dentist I was seeing vs. the confirmed dentist from a week prior to the appointment. Overall was very disorganized and a terrible experience. We will not be returning.

After 26 years as a patient, I was shocked by how this office handled my situation…read more Dr. Hoover has always been kind, but the front office and billing were aggressive, inconsistent, and extremely difficult to deal with. I was told a procedure would be covered and that it would be verified in advance. It was not, due to insurance frequency limits. I was later told I owed around $360, which was very disturbing because I would have paid it immediately if that had been accurate. After reviewing my insurance records in detail, I found the actual disputed amount was only $90 -- a major difference that was never clearly explained. In trying to resolve this, I was told a courtesy adjustment was applied, but it was applied to a different tooth than the one in question (#10 vs #11). There also appeared to be a resubmission of the same work under a different code, which contributed to the insurance denial and confusion over what was actually owed. When I attempted to clarify this, including speaking with the doctor's wife, the interaction became confrontational. When I pointed out that the courtesy had been applied to the wrong tooth and that the claim had already been paid under another entry, I was challenged in an aggressive tone and asked how I knew that. My response was simply that these are my insurance records and my teeth, and I had reviewed the documentation carefully. I was also given conflicting information about a required $50 deposit, which added to the confusion and lack of trust in how the billing was being handled. After raising these concerns, I was dismissed from the practice. After 26 years, I was treated like a problem instead of a patient.

Best dentist I've ever had. Super nice office and staff is PATIENT and helpful! I am not an easy…read moredental patient as I have a terrible gag reflex, along with TMJ and an overactive saliva gland that makes visits soooo "fun". Dr. Hoover, and staff, were so nice and understanding - taking it easy and asking if I was ok every step of the way. HIGHLY recommend for something NO ONE WANTS to do.....so it's the best experience of the worst experience, haha