I always love coming in here to see what they have since it's changing all the time. Got my bass…read moreall adjusted and fixed up real quick for a very reasonable price and I am back in business! Wouldn't go anywhrre else!

I used to love Dietze music store. I've purchased 5 guitars and 2 banjos over the last…read moreapproximately 5 years. Ned in the guitar area is absolutely the best. Very knowledgeable and helpful. Always willing to help if you have questions but doesn't hover if you want to just browse and check the guitars or banjos. I used to think Rich in repairs was great too until I brought in my Martin guitar last year for repairs. It had got to dry and the top cracked. Rich said he would need to humidify it to start with then he could make the repairs. He did also mention that there had been a lot of guitars brought in for the same problem and it might be 2 or 3 months before I get my guitar back. No problem. I checked back about 4 months. Not ready yet. I checked back about 6 months and he said the repair was made and he showed me and explained what he had done done and that he just needed to complete the finish on top. It's a black guitar. He said it would be about 2 weeks. No problem. I checked back in about 6 weeks. Not done. He said probably 2 weeks again. I checked back in about a month. Still not done. In total he had my guitar for 14 and a half months. I just got it back today. I didn't see Rich. A lady came out to see me then she went back to see about my guitar then came back to the front and located it on a shelf. She said it was finished. I asked why I hadn't been notified that it was finally done as Rich said he would do. She told me that a voicemail had been left for me. I am certain I did not receive a voicemail and I also checked with the repair area that they had my correct phone number on 2 separate occasions so I could be notified when repairs were complete. Ned from the sales department has called me on on a few occasions in regards to a lay away I had going. He has also left me messages. To be totally transparent about this situation I will say that I was not charged for this repair today but I still feel very mistreated as over 14 months of having my guitar seems very neglectful. For at least 8 of those months a decision was made to spend time working on someone else's instrument instead of mine and then I still didn't even get notified when it was done. I would really hope that my case is not a common occurrence but it really did happen and I think very unfair. I hope whoever reads this is treated better. Jerry Majerus 406-208-7127

Absolute wonderland if you play stringed instruments or even if you just want to look at an…read moreincredible variety of instruments - there are a lot of unique vintage pieces here as well as a great selection of more typical modern ones. So many one-of-a-kind things here. The most beautiful ones are made here by John, the luthier/owner. He's happy to talk to you about instruments and to show you around his shop and the rest of the building - part of it is a vintage theater, the kind that used to be found in all parts of Omaha. Fascinating! Not long ago I stopped in to look at guitars. Mind you, I don't actually PLAY guitar, but I have gotten to a somewhat competent level at ukulele and baritone ukulele, and therefore I am craving the novelty of something new, that I can be bad at. I mentioned this to the woman working there, and she said "well, why don't you just take a class with John and he can teach you to build one"? Wow, this woman GETS ME. A total level up from what I was considering doing. I'm still thinking about doing this. But on this visit, I was just here to get a string, as moments earlier I had purchased a uke at a thrift store and it had a broken string. John had his assistant put on the string. He offered to show me how to put on the string, but since I already know (but just didn't have a string) I looked around the store and stroked a lovely cat on the counter. Which she enjoyed until she abruptly didn't, we know how cats are. Anyway, John wouldn't accept any money for the string or for the putting-on of the string. That was nice. Great place!

Outstanding craftsmanship! I took my old 1978 Giannini guitar for a bridge and crack repair and…read moreeverything came back better than I expected! It is extremely hard to find where the crack was and the bridge looks like it never had come off. Everything sounds and look as it did before. Thank you again for a superb job.

I stumbled across Valley View Music while looking for dealers for Flight ukuleles. While looking at…read moretheir web site, I noticed they offered music lessons. I've been looking for a new classical guitar instructor for over two years and Valley View Music actually had an excellent one. The classes are reasonably priced and I love their online lesson system with integrated billing. I like to arrive to class a bit early so I'm glad that they have a large waiting room. Overall great atmosphere for learning. They have instrument rentals, essential supplies for sale, and extremely friendly service.

Great people but most importantly they were so much help. The knowledge experience and passion…read morethese guys have is top shelf. Do yourself a favor and have them install whatever equipment you need done. You will not be disappointed. Jesse customer service is A1

My original 5 star review from 2015 is still here. But I wanted to update after my visit again…read moretoday. I bought a new 2025 Bronco in Ruby Red and wanted the two front windows tinted to match the rear. Stopped in to make an appt today, and Jesse was still there and still a great guy. Not overly bright, but a great guy. His other employee thinks he's a gym rat. He's pretty bright, but bores you to tears, so be warned. BUT, all in all, I WON'T GO ANYWHERE ELSE to get my windows tinted! Jesse was able to have his tint man do the job today, and it makes the ruby red metallic paint really stand out. If you want quality tinting, go nowhere else but Inphase. Fair price and great customer service. I'm thinking I may one day get Jesse's help with some auto sound upgrades, too!

Just bought my 1st guitar from them. All the staff members are great to talk to, and will take the…read moretime to listen to what you want. No high pressure sales techniques, just good people who want to help you. I must have been in there 5 or 6 times looking at different guitars before they got one in from a different store that I liked. Also took my 11 year old son in there as he is starting guitar lessons there. They treated him great, engaged with him talking about guitars. They truly took an interest in a younger kid learning a guitar. They will treat you good; no matter if your buying a $2500 Gibson Les Paul or a $5 bag of guitar picks. Highly recommend you check them out of you thinking of buying an instrument or already own one

We've been in here a few times. Every time everyone has been so nice…read more We picked out a ukulele and they suggested the perfect one. So nice to go shopping locally rather than Amazon.

I'm a little nervous to write this review…read more... Because I honestly think Zach is the best guitar instructor in the Omaha area and want to make sure this review does him justice. Having had lessons from different instructors over the course of a few years, I never could quite find the right fit, until I started taking lessons with Zach. Zach makes a conscious effort to be a "non traditional" guitar teacher; he doesn't want to make the instrument more difficult than it needs to be. Many instructors (including several I've encountered) tend to make guitar seem needlessly difficult. It's almost like they thrive on the difficulty (theory, repairs, etc) to make sure their students keep coming back. Zach, on the other hand, is able to articulate and teach 'difficult' concepts clearly and without unnecessary confusion. For example, I am very interested in music theory. In one lesson, Zach was able to teach me theoretical concepts that would've taken me months to learn and master without his expertise. Furthermore, I don't think there's any guitar teacher that will go out of their way for their students like Zach. Very recently, I told him I was interested in learning a little about guitar repairs (truss rod adjustment, bridge adjustments, string changes, etc.) During one lesson, Zach spent the time to show me how to do general maintenance, like string changes, so I wouldn't have to pay places like Guitar Center to perform regular maintenance. However, there was a hardware problem with my guitar. So, instead of directing to Guitar Center or somewhere similar and having me pay to get it fixed, Zach wanted to make sure that I was taken care of. He took time out of his busy schedule and brought my guitar to an expert guitar technician who was able to fix the problem. I acquired no additional expenses, and now my guitar has a custom set up and plays like a dream. If you are at all curious about learning guitar, you don't have to look any further. Zach is a top-tier teacher who will fully invest in helping develop your talent.

Refused to accept cash or check, even if paying for full month in advance. Not very user friendly.read more

great bunch of guys. very knowledgeable and super helpful!…read more highly recommend!

Great process and customer service, highly recommend. Incredibly incredibly incredibly incredibly…read moreawesome.

They fixed my outdoor speaker system and it works great. Prompt service and excellent communication.read more

They do not understand the equipment they install and not customer focused…read more We had an issue with an integra receiver and they charged us $90 to come out to look at the equipment they installed. The integra has a Wifi module automatically update the firmware and it was not set up when they installed it. Lends to them not understanding the equipment they install.