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    Mill Valley Kitchens

    4.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Hallmark Countertops

    Hallmark Countertops

    (2 reviews)

    This company is the WORST company I have ever dealt with…read more Rude, incompetent, unprofessional, liars, left the job an absolute mess, the laminate cracked in one week, the lead guy, Bruce, was horrible. The worst mistake I have ever made . One star is too good for them.

    My local Lowe's contracted their countertop installations to Hallmark Countertops. They were very…read morecourteous when they took measurements and during installation. All very nice guys. It took a very long time to receive our countertop. But, that's probably normal in this day and age of COVID19. So, it is what it is. When the countertop arrived, the sink hole was cut in the wrong location. So, it went back to the shop. They offered to take my new sink with them, for measurement and they'd also install it for me. 2 weeks, they said. Cool. Remember these details for later. When they left, my kids found a screw in the driveway where their truck was parked. This happens so often with contractors, I wonder why all of them don't sweep your driveway with one of those magnetic sweeps. It took a lot longer than 2 weeks, but again COVID.  Their appt was scheduled for 11-2, they arrived around 2:30. But, the countertop was gorgeous. So they put it down and start screwing it in. I asked them to apply liquid nails first. They should have done this automatically. Then, they forgot to bring my sink back. I called the owner and he said "I don't know how I'm gonna get it to ya". It's a Friday. About 4 pm when they finally leave. Since I wanted to have a sink over the weekend, I drove to his place, 45 minutes away, to pickup my own sink (they refused to install it like they said they would, and said it would have been a 'courtesy', like they were doing me a favor). So I get home to install it, and discover parts are missing. The parts (bolts, nuts, clips) were wrapped in the instructions (can you say 'rip'?). They sure weren't like that when they took the sink. Two clips were missing. Let's recap: a long wait for my counter, a bad cut, they promise to install my sink, another long wait, they were very late, they try to take short-cuts and don't install the liquid nails, I had to spend 45 minutes of my time and gas money to pickup my own goddam sink from their office, only to find they some of the parts which sent me out to several hardware stores looking for something similar. A fair dealer would provide some discount as a good business practice. No discount, but I did get a great big smile when the owner told me the promise to install the sink was a 'courtesy'. Even. though. they. didn't. But, and here's what makes this all ok. They gave me a tube of DAP white kitchen and bath caulking. I was so excited. What a great bunch of guys.

    O'Hanlon Kitchens

    O'Hanlon Kitchens

    (9 reviews)

    We're so happy with how our kitchen, laundry room and bath remodel turned out! The whole team from…read moreO'Hanlon was great to work with. Our designer, Betsy, was amazing. She really listened to what we wanted, shared great ideas, and helped pull everything together beautifully. The crew always showed up on time, kept things tidy, and kept us in the loop along the way. Anytime we had a question, they were quick to respond and happy to help. Kudos to Project Manager Chris and his team! Our kitchen looks amazing and works so much better for our everyday life, and the bathroom feels like a little retreat. We've already gotten tons of compliments! We'd absolutely recommend them to anyone thinking about a kitchen or bath remodel. Great work, great people, and results we truly love.

    Our experience with O'Hanlon was an unbelievably pleasant experience. From design- Tracy is…read moreabsolutely THE BEST!!! She had a vision we couldn't see and we're so glad we trusted her. To construction- Rob, he was so helpful, caring, & dedicated to his craft. Meticulous & very detail oriented, friendly, & pleasant as well. To the electric & plumbing contractors- great work & willing to adjust to our needs. To Chris, who oversaw it all & helped with our seriously awkward fridge/room opening situation! They all function like a well oiled machine. So thankful we trusted our gut & went with this company. Thank you O'Hanlon a million times over for giving us the kitchen of our dreams!

    D'Fine Design & Build

    D'Fine Design & Build

    (6 reviews)

    D'Fine Design and Build remodeled one of our full bathrooms and the project was incredibly seamless…read morefrom start to finish! Jesse designed a beautiful bathroom and David and his crew were excellent - very friendly and professional. It is obvious that everyone who works at D'Fine cares about the customer and we really love how the bathroom turned out. We highly recommend D'Fine Design and Build.

    We are in the process of looking to get our bathroom remodeled, so we stopped into D'Fine to take a…read morelook around. The door to the store was open and upon entering, I saw two sales associates seated behind their desks. They didn't even lift their heads when we walked in; so of course, no "hello" or "welcome in". Oh, and they both had earphones in! They obviously did not want to be disturbed by questions or comments from any potential customers. As we made it to the back portion of the store, finally one of the sales associates sitting at her desk in the back told us to let her know if we needed anything. I hate to explicitly call someone out like this, but the other sales associate was SO rude to us. She is Asian, had wired earbuds in, and her desk is right behind the quartz samples. She had an extremely snobby attitude and was very dismissive of us. After we told her a little bit about our bathroom remodel, she just said, "Well, good luck" with a bratty tone. I would definitely not recommend wasting your time to stop in here; don't come in even if you just want to browse. The sales associates at D'Fine can't be bothered to greet you when you walk in, so they obviously couldn't handle getting up from behind their desks to show you samples & materials to start your design. I have seen teenagers run stores better than this. They have some pretty materials here, but the attitudes of the sales associates need a major fix. Seriously so off-putting and gross- don't come in here.

    Mill Valley Kitchens - kitchenandbath - Updated May 2026

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