Right the first time, and followup for the long term:…read more Our kitchen was renovated by the Gibbs of Cox Kitchen 26 years ago- and still looks great. But, a hinge on one of the cabinet doors broke. I went to the showroom with the broken hinge and Allison, the next generation of the family helped me. She warned that she would have to do some research on the hinge, and would have Quality Cabinets send me a replacement. Less than two weeks later a box arrived with not, one, not two, but six replacement hinges, in case another broke. Talk about going above and beyond- Cox Kitchens is the best.

Disaster Trifecta for our 6-month, $60,000 Bathroom: Cox…read moreKitchen and Bath as contractor delayed start date 3 times, never confirmed a final design/cost, assigned a different carpenter than promised, did not forward subcontractor bills. Alison designed an incomplete bathroom, ordered a sink cabinet that did not have room for plumbing, lied about visiting the job site every day and so had no idea how badly the project was going. Eric the carpenter spent about one day a week at this project, regularly left a mess, did not complete assigned tasks. We paid someone else to complete his work. We are dealing with product issues still--on our own. I would never recommend Cox Kitchen and Bath.

My local Lowe's contracted their countertop installations to Hallmark Countertops. They were very…read morecourteous when they took measurements and during installation. All very nice guys. It took a very long time to receive our countertop. But, that's probably normal in this day and age of COVID19. So, it is what it is. When the countertop arrived, the sink hole was cut in the wrong location. So, it went back to the shop. They offered to take my new sink with them, for measurement and they'd also install it for me. 2 weeks, they said. Cool. Remember these details for later. When they left, my kids found a screw in the driveway where their truck was parked. This happens so often with contractors, I wonder why all of them don't sweep your driveway with one of those magnetic sweeps. It took a lot longer than 2 weeks, but again COVID.  Their appt was scheduled for 11-2, they arrived around 2:30. But, the countertop was gorgeous. So they put it down and start screwing it in. I asked them to apply liquid nails first. They should have done this automatically. Then, they forgot to bring my sink back. I called the owner and he said "I don't know how I'm gonna get it to ya". It's a Friday. About 4 pm when they finally leave. Since I wanted to have a sink over the weekend, I drove to his place, 45 minutes away, to pickup my own sink (they refused to install it like they said they would, and said it would have been a 'courtesy', like they were doing me a favor). So I get home to install it, and discover parts are missing. The parts (bolts, nuts, clips) were wrapped in the instructions (can you say 'rip'?). They sure weren't like that when they took the sink. Two clips were missing. Let's recap: a long wait for my counter, a bad cut, they promise to install my sink, another long wait, they were very late, they try to take short-cuts and don't install the liquid nails, I had to spend 45 minutes of my time and gas money to pickup my own goddam sink from their office, only to find they some of the parts which sent me out to several hardware stores looking for something similar. A fair dealer would provide some discount as a good business practice. No discount, but I did get a great big smile when the owner told me the promise to install the sink was a 'courtesy'. Even. though. they. didn't. But, and here's what makes this all ok. They gave me a tube of DAP white kitchen and bath caulking. I was so excited. What a great bunch of guys.

This company is the WORST company I have ever dealt with…read more Rude, incompetent, unprofessional, liars, left the job an absolute mess, the laminate cracked in one week, the lead guy, Bruce, was horrible. The worst mistake I have ever made . One star is too good for them.

We had Vito & THR do our kitchen remodel. He was the middle of 3 quotes and the only one that…read moreseemed reasonable. He worked with us on keeping costs down without being cheap, his workers were punctual, polite, and skilled. Since then THR has fixed our concrete walkway, put new railings on our porch (did that in one day), and this week they arrived at our home less than 2 hours after I messaged Vito about a leak (this one finished about 2/3 of the original quote). Very glad he was recommended to us, and you should be too !!

Experience started back in June 2019. We had a 4 month renovation that he and his then partner were…read morecompleting for us. He was referred to us by the bank. We are almost 2 years out. Most of the doors (interior and exterior) need to be replaced, tile is popping, and drywall requires thousands to fix. Our house has still not passed final inspection, we have punch list items from November still unfulfilled. Paid for 1k in grading that was never performed. Still have no shelves or rods in our closets. Their workers drank on our property, lied about it, left their trash. We had several items stollen from the property because it was not properly secured which was part of our contract.

Mark Yost from Kenwood Kitchens has been amazing! We began working with Mark in early 2020. With…read morethe delays with covid and needing to receive the proper permits (outside of Kenwood) our kitchen renovation ended up starting at the end of 2021. The team at Kenwood has been nothing short of phenomenal, understanding and patient with us this entire process. We love our cabinets and we LOVE our new kitchen!

From the owner: Kenwood Kitchens can design and provide cabinetry for any room of the home including - kitchens,…read morebathrooms, closets, bars, built-ins, laundry and mudrooms. Kenwood Kitchens can also provide a turnkey installation for any of the projects listed or just install the cabinetry only.

Located in Hampden, this is the cutest gift store!! Such a unique collection of gifts, soaps,…read morelotions, pottery, jewelry, cards, kids gift section and so much more!!! Impossible not to find the perfect gift for someone!! Warm, welcoming owners, that are happy to help, yet let you take your time to make sure you don't miss anything. So many items to browse. Beautiful gift wrapping and packaging!!

I adore this shop. It's always so cute and filled with the best treasures. I find things for…read moremyself, my husband, my family, my house, my nieces and nephews, my dog! Everyone benefits from this store. I love their stationary section, they have the best baskets! And their seasonal decor is truly the best! Plus the ladies that work here are just the cutest!!!

I had a very poor experience with this contractor. I took advantage of the free estimate, and I had…read moreeventually followed and asked for a contract that we could sign to get the project started. This contractor came in with a blank contract template, asking me to sign it. There had been no details of the kind of work that was to be done, and when I mentioned the lack of information, he said I could fill it out myself. He kept insisting to sign the contract and give him an immediate deposit. I obviously declined signing a blank contract, and he started to try and intimidate me which I found so ridiculous. I just told him we will find someone else. Very unprofessional, and people should know.

Very responsive and accommodating around our schedule. Was able to offer a solution and get my…read moredishwasher electrical issue solved

We're so happy with how our kitchen, laundry room and bath remodel turned out! The whole team from…read moreO'Hanlon was great to work with. Our designer, Betsy, was amazing. She really listened to what we wanted, shared great ideas, and helped pull everything together beautifully. The crew always showed up on time, kept things tidy, and kept us in the loop along the way. Anytime we had a question, they were quick to respond and happy to help. Kudos to Project Manager Chris and his team! Our kitchen looks amazing and works so much better for our everyday life, and the bathroom feels like a little retreat. We've already gotten tons of compliments! We'd absolutely recommend them to anyone thinking about a kitchen or bath remodel. Great work, great people, and results we truly love.

Our experience with O'Hanlon was an unbelievably pleasant experience. From design- Tracy is…read moreabsolutely THE BEST!!! She had a vision we couldn't see and we're so glad we trusted her. To construction- Rob, he was so helpful, caring, & dedicated to his craft. Meticulous & very detail oriented, friendly, & pleasant as well. To the electric & plumbing contractors- great work & willing to adjust to our needs. To Chris, who oversaw it all & helped with our seriously awkward fridge/room opening situation! They all function like a well oiled machine. So thankful we trusted our gut & went with this company. Thank you O'Hanlon a million times over for giving us the kitchen of our dreams!

We recently had Daybrook Kitchen and Baths completely strip two full bathrooms down to the studs…read moreand remodel them from top to bottom. From the new acrylic shower and tub to the cabinets, in-wall storage, flooring, lighting, fans, and paint--everything looks fantastic. David, Oliver, and their crew were exceptionally professional and focused on the job. David went out of his way to accommodate our schedule and made sure the project matched our exact vision. When we wanted to make changes, there was never any pushback. Instead, they asked for details, sent us photos of fixture and material options to choose from, and handled it seamlessly. They also truly went above and beyond when they fixed two pipe leaks for us, repaired the walls, checked for mold, and treated it properly on the spot. The pricing was very reasonable and the quality of work was top-tier. I would definitely recommend Daybrook to friends and family. We plan on remodeling our kitchen in the future and will absolutely be giving David a call when the time comes!

From the owner: DayBrook Kitchen & Baths specializes in custom-designed kitchens and bathrooms tailored for today's…read morehardworking families. We're proud to offer high-quality, affordable solutions that transform everyday spaces into functional, stylish, and lasting environments--without breaking the bank. We specialize in one-day bath remodels--not just quick fixes, but full shower remodels with durable, easy-to-clean acrylic wall systems designed for speed, quality, and affordability. We don't do tub overlays--we replace them with modern, accessible showers that make sense for your lifestyle. From affordable kitchen updates to efficient bathroom transformations, every project is customized to meet the needs of Middle America--delivering value, beauty, and craftsmanship you can trust. If you're looking for a company that listens, delivers, and respects your time and budget, DayBrook Kitchen & Baths is ready to bring your vision to life.

Workmanship was excellent. Job finished on time and budget. Everyone was very professional and easy…read moreto work with. We are very pleased. Rick

We requested an entire makeover of the first and second floor. The design was fairly good. We spent…read morea lot of time with Tanya going over the design and mostly wound up where we wanted to be. I agree with the other 3 star review person. None of the workers doing the construction work for Dfine. In fact one of them told us no habla ingles, indicating he only spoke Spanish. Highly suggest you find any other firm to do the actual construction. I've never had an issue with Brothers Services or Tim Kyle Electric. If you want the job done right you need a firm that has employees who are vested in the project results and speak English. Dfine's use of contractors that don't work for Dfine is a mistake from the outset. We had delays and eventually had to negotiate a final payment since not all work contracted for was completed or some services were overpriced after checking with other firms. And some work for which I requested a quote so I could check with another firm was simply done without providing a quote for which I had to pay extra for. And Ahmet, while an owner, was never a project manager. In fact there was no project manager watching over daily work. Allied Remodeling at least offers that, where one of the owners reviews the daily work and any communications. I did eventually outsource some of the work to trusted firms like Tim Kyle and Anderson Windows. Did I pay more? Yes. Did I get the work that I expected? Yes. If Dfine somehow convinces you to go with their work crew, insist that David is the primary person who deals with the work. Still not a project manager, but a cut above the rest of what they have to offer. Anyone else is a joke. The design work done by Dfine was thoughtful. The construction could have been much better. And a word about what you think you want. Marble on any part of the remodel looks great. It is however cold as hell to the touch. In the kitchen during winter the counter tops are always cold. And try backing into a cold wall in the shower. It can be shocking. You may want to consider alternatives. There are plenty of firms that can get work done in a day without using marble. My upgrade from the 1960s was better than it was. Not perfect.