Updating my review of Lowe's in Owasso for one simple reason.... the total lack of cashiers…read more I absolutely LOATHE self checkout and avoid it at all costs. And since Lowe's is swallowing that model hook, line and sinker I'm avoiding Lowe's wherever possible. All things being equal, they have the same stuff Home Depot has, absent friendly people to talk to, so given that, why would I go to Lowe's? Corporate seriously needs to reevaluate this policy.

No problems ever with Lowe's in Owasso. Staff is nice and helpful. Clean store with lots of things…read moreI want to buy. Self check out is fast and easy. Great selection of anything for home improvements and holiday decor. Priced reasonably.

PLEASE DO NOT DO NOT DO NOT BUY FROM THIS ESTABLISHMENT. I ordered a dark wood tile. Ordered over…read more1000 sq ft. The color varied. I ordered dark, some where reddish. The tile also had white lines running through out the plank. I notified the store. They asked me to bring in a few samples of the tile I was displeased with. I took in 10 planks. The boss was not in so I had to leave them and wait for a call to let me know how the situation would be handled. I was told I had to pick a new tile from another location or pay a 20% restocking fee. Mind you, I want trying to change the tile or have a change of heart, I simply wanted the tile I ordered or my money back. I went to the other location to take a look at other tile offers. I didnt know I needed to call before hand. I dont feel I should have to pay for a tile that is messed up. I dont feel I should have to choose a tile with this company. I picked the tile I wanted and they were not able to produce the product. I now have to pick a tile that the company cant produce the color or style I want, or give them 20%. After my review I was called a liar. This company is RIDICULOUS!!!! Pleade do not buy from this joke of a place.

Home Depot is one of two 'big box' home centers in Owasso, the other being that 'Blue store'…read more... I've been a Home Depot shopper since the doors opened, although I must confess I also shop at that 'other' store. Each has it's own merits, mainly being the products they carry. Some specific brands are unique to HD, and some to that 'other' store. In some cases, I'm looking at a particular brand, so I go where I can get that brand. A lot of time time I find myself at Home Depot because its just a skosh bit closer to home. The staff area always friendly and helpful, answering all the questions I can throw at them. As for inventory, if you can't find it here, you probably don't need it. Overall, I am quite happy parting with my money at Home Depot.

I want to applaud Service Manager, Debbie, for her commitment to Home Depot's 2 star Yelp rating…read more Imagine if that kind of devotion could be redirected towards trying to increase her store's score. When a Service Manager can't see past the sticker on the paint can, that's a sign that someone shouldn't be in that role to begin with. Evidently, when it comes to paint, Home Depot has a "Buy at your own risk" policy. It breaks down like this. "If you buy paint from us, and we don't mix it right, you can't return it because there's a sticker on the can that says so." That is what actually happened tonight. This woman was going to stick to that that sticker like it was stuck to the can. She acted like I as the one who mixed the paint. I had to get really riled with her in order to get my money back. Here's what went down. I pulled out a paint swatch and realized that it was from Lowe's. The girl behind the counter said it would be okay because they could still match it. I said, "Are you sure?". She said yes so I gave her the green light to mix it up. Well, I got it home and after pouring some in the tray, you could see that it was way off. So I took it back. That was when I had this awesome customer service experience from an old pro like Debbie lol. Ultimately, I got my money back but it wasn't without having to verbally throw down over it and the audacious impunity she displayed over this issues certainly shouldn't be overlooked by anyone above her pay grade. Hey Owasso Home Depot, you want to get better reviews? You need to lose managers like Debbie who can't see past a sticker on a can of paint. Check out my fun fact below and make some changes. You just lost a customer tonight. Fun fact: Lowe's does not have a "Buy at Your Own Risk" paint policy. If you're not happy, they'll take care of you, which they did.

I needed new siding on my house, so I called Burnett Home Improvement for a bid on the job. The…read moresalesman came out and did a great job of explaining about their products and the process. I accepted the bid on the job, and about 8 weeks later the siding arrived, and the technicians started work on the project. They did an outstanding job of installing the Crane siding. It took them about 2 weeks to complete the job which is normal for the size of house I have. I received top quality siding for a great price. The Burnett siding specialists are experts with many years of combined experience. When the project was complete, Burnett sent out an inspector to make sure that I was happy with the project. Indeed, I was very happy. If you need new siding for your house, then you have got to call the professionals at Burnett Home Improvement.

After a bad start due to an answering service error, Burnett has done an amazing job of recovering…read morefrom it. Actually we have hired them to replace our windows now and will do the doors soon after. Thank you, Burnett Home Improvement.

Very impressed with selection and customer service. Nancy greeted us at the door. Super friendly…read moreand helpful. Very knowledgeable too. Highly recommend

My husband and I picked out countertops for our Kitchen remodel and had a good experience. The…read moreselection is incredible! SOOOOO many slabs. It was a little overwhelming, but Bailey the sales rep was able to keep me focused and made suggestions on what would look good after I told her about the project. We ended up with a quartz countertop, which is man made but out of natural materials. It was between that and a granite, but we opted for the more consistent look. I am thrilled with how it turned out. Definitely recommend going here if you are remodeling or building.

I've shopped here for years and everyone that works there is always so helpful. Every time I go in…read moreI'll have at least 3 people ask if they can help me find anything. I don't know, maybe I just look lost! Ha! The store is always well stocked, and has a wide range of products, from typical hardware to bird feeders, bird seed, paint, BBQ seasonings and implements, grills, smokers, lawn equipment, chimaneas, specialized wood chunks like mesquite, pinion, hickory, live plants. It's really pretty fun to see what all they have! Ace gives that small store attention but plenty of selection!

Did not have a good experience at this location. Workers were not knowledgeable about the simple…read morepower cable question I had. Then they were very rude and answered that they couldn't be helpful because of liability reasons. I understand liability and risk well - this was just an unwillingness to help in an abrupt rude display. I like the helpfulness of ace usually and that's why I went there. I won't return. Neither should you. They look like a hobby lobby with hand cream and fancy soaps when you walk in - not a hardware store.