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    Current Flooring

    1.0 (1 review)
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    8 years ago

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    The Home Depot

    The Home Depot

    (11 reviews)

    $

    Home Depot is one of two 'big box' home centers in Owasso, the other being that 'Blue store'…read more... I've been a Home Depot shopper since the doors opened, although I must confess I also shop at that 'other' store. Each has it's own merits, mainly being the products they carry. Some specific brands are unique to HD, and some to that 'other' store. In some cases, I'm looking at a particular brand, so I go where I can get that brand. A lot of time time I find myself at Home Depot because its just a skosh bit closer to home. The staff area always friendly and helpful, answering all the questions I can throw at them. As for inventory, if you can't find it here, you probably don't need it. Overall, I am quite happy parting with my money at Home Depot.

    I want to applaud Service Manager, Debbie, for her commitment to Home Depot's 2 star Yelp rating…read more Imagine if that kind of devotion could be redirected towards trying to increase her store's score. When a Service Manager can't see past the sticker on the paint can, that's a sign that someone shouldn't be in that role to begin with. Evidently, when it comes to paint, Home Depot has a "Buy at your own risk" policy. It breaks down like this. "If you buy paint from us, and we don't mix it right, you can't return it because there's a sticker on the can that says so." That is what actually happened tonight. This woman was going to stick to that that sticker like it was stuck to the can. She acted like I as the one who mixed the paint. I had to get really riled with her in order to get my money back. Here's what went down. I pulled out a paint swatch and realized that it was from Lowe's. The girl behind the counter said it would be okay because they could still match it. I said, "Are you sure?". She said yes so I gave her the green light to mix it up. Well, I got it home and after pouring some in the tray, you could see that it was way off. So I took it back. That was when I had this awesome customer service experience from an old pro like Debbie lol. Ultimately, I got my money back but it wasn't without having to verbally throw down over it and the audacious impunity she displayed over this issues certainly shouldn't be overlooked by anyone above her pay grade. Hey Owasso Home Depot, you want to get better reviews? You need to lose managers like Debbie who can't see past a sticker on a can of paint. Check out my fun fact below and make some changes. You just lost a customer tonight. Fun fact: Lowe's does not have a "Buy at Your Own Risk" paint policy. If you're not happy, they'll take care of you, which they did.

    Current Flooring - carpeting - Updated May 2026

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